Constraction reviews in Fort Collins, Colorado

Decent end result. Lack of professionalism, preparedness, and punctuality.

We bought a house that needed a new roof. The roof was done as part of the sale and was done well. The end result on that is good.

Being as they did the roof and did a decent job, it made sense to bring them back for a routine installation of two sun tunnels

That's where things go downhill.

The appointment was scheduled a month in advance. Come installation day, the two guys, whom I will not name here, were over an hour and a half late.

When they finally rolled up, they were both in personal, unmarked vehicles. Not very professional, but also not a big deal. Just throwing it out there.

From the moment they arrived, it seemed as though they didn't quite have all they needed to complete the job. At various points during the job, they asked to use my trash bags, vacuum cleaner, broom, and silicone sealant. All basic supplies that a company hired to do a routine installation should have come prepared with by default.

At the end of the job, they used my broom and vacuum during cleanup, as I mentioned earlier. I was elsewhere in the house working on another project, so I wasn't supervising them to ensure a good job was done. After all, that shouldn't be necessary when paying a contractor to do a job. And a thorough cleanup is a part of that job. Most would agree with that.

At this point it's also worth mentioning that, having just bought the house, we had a trailer full of "mementos" left from the previous owner ready to go to the landfill. I gave the guys permission to use it for disposal of waste since it's all going to the same place anyway. I'm a reasonable guy like that. I'm not going to drive a hard line and make them take all the small bits with them even though that, too, would have been a reasonable expectation. Well, after they left, I discovered in the trailer loose cardboard boxes not even broken down and bits of plastic that all would have surely blown out driving down the road. Awesome. (not).

Back to the interior cleanup: After they left and I finished up my project, I ventured upstairs to find every surface in my kitchen and living room still covered in a very noticeable layer of dust from the cutting of holes in the ceiling and the handling of the blow-in insulation in the attic. And, being as they didn't come prepared with ANY cleaning supplies, the floor, which they used my vacuum and broom to "clean", was also covered in dust. My partner and I had to spend the next hour-plus dusting and wiping down our counters, furniture, and table just to have a clean place to eat a late-evening dinner.

This is all unacceptable from a company hired to do a job. Affordable is accurate in their company name, BUT it should not come at the expense of a job well-done.

I would hesitate to recommend these guys based on my experience. When I pay someone to do a job, I expect the entire job to be done, from start to finish. They did not deliver on the full finish, but I paid the whole price.

Keep that in mind as you shop around.

-Jacob

The window well covers looks great just what I wanted. Great job!

Guys were very professional and left me with a great product. Very attentive to my questions and concerns.

Great experience with this company.I measured wrong and was going to pay more and they kept the price with original quote.Installer was fun to work with.Would recommend them to anyone needing a window well and covers.

Job was done on time and very successful...we were very pleased with our new window wells...Thanks for a job well done!

Our install went smoothly and the product looks great. We will have peace of mind knowing we don’t need to worry about accidental falls into our window wells.

I needed to replace my window well, but with sprinkler lines in close proximity I couldn't have a big hole dug out around it. Window Well Solutions was perfect for the job only needing to take 3 or 4 inches around the old well to remove it. They put the excavated dirt in pails and then replace it after the new well is installed. No mess and you can't even see and difference from before or after. Great job,neat and clean.

Perfect service. Timely and high quality.

Fair pricing, good quality, and a pleasure to work with.

Did a awesome job and quick.

Chris explained all options thoroughly and honestly, and did not try to oversell. Great to deal with.

Chris the owner was always on time and his work is through and professional and he was one of the best I ever work with I highly recommend him and his crew

Professional, always on time. Everything that was promised was delivered.

Great service, very prompt response and and the workmanship is excellent. I recommend them especially with their cover for escape window wells.

Chris was a great guy to work with and was upfront with things every step of the way. These guys did a great job and worked way harder on the hot days, than they needed too. Thank you guys again, for all the hard work.

For the second summer in a row, water from a big storm collected in my window well, rising 4" over the window. My basement got flooded. Chris and Patrick checked out my existing rusty well, and had several suggestions they implemented while installing a new deeper well that will fix my problem. They checked out the work site several times during the day to assure it was properly installed, and verified the grade was proper.Their estimate was very reasonable, and had no additional charges added on. They and their crew were a pleasure to talk to, and always courteous, and the job was done inside of a week. I'll definitely pass their name on to my neighbors.

A huge thanks for the work done by Aaron and Charles to replace the rusting window well. Window well solutions was the only one that had a process to replace the corroded window well with a system to prevent future rusting/electrolysis of the new window well. The work to remove/replace was completed in less than 8 hrs. Highly recommend Window Well Solutions!

Highly recommend! Patrick, Aaron, Michael and Charles were all amazing! Awesome communication and excellent work! Thank you Window Well Solutions Team!

We came to meet Chris Ufer and Patrick at the Home Show/Ranch in Loveland. The Window Well product was exactly what we wanted. They put it in within 1 week, without destroying our back yard. After completion the yard looked like they had never been there. Everything was done by hand, no bulky equipment, very well thought out.
We can only recommend this Company, Window Well Solutions, very friendly, honest and affordable, Irmgard and James

Wow! This company has their act together! We had put off installing a new window well for years, thinking it would cause significant yard disruption. They delivered a well-engineered solution with minimal impact and a solid product. Very professional group!

Great custom window well covers. Took just over an hour for all three to be made and installed on site.