Constraction reviews in Fort Collins, Colorado

Thanks Wes! Been great working with you and your team. Thanks for getting the job done. Resident is excited to move back into his apartment

We got a report of moisture in a wall from a buyer's inspector while selling our house. We were pretty freaked out to say the least, our home sale was possibly on the line. We called ServPro to come take a look. Brett came out and inspected everything and found no evidence of moisture. He answered our questions until we were satisfied and even wrote up a brief report for us with pictures proving the wall was dry. He definitely could have taken advantage of the situation and did not. What's more, he didn't charge us for the service call even though we offered to pay them something since they were getting nothing out of this visit. Thanks for your honesty and dedication to good service.

Get a second opinion before having them work on encapsulating a crawl space or doing mold remediation. I wasted thousands of dollars using them, only to have another mold inspection show me they didn’t know what they were doing at all. They didn’t truly encapsulate the crawl space even though that’s what I thought they were doing, what I was asking them to do in my limited knowledge of that kind of work (and what they should have done). Literally everything they did had to be redone by another company, every last penny wasted! Another company was able to come in a complete a full encapsulation successfully. I had questions after the work was completed and their office staff took weeks to respond despite repeated calls and emails. They owed me a refund for a portion of work I chose not to have them do and it took over 3 months to received that refund. They charged me for equipment they didn’t use and I was the one to bring it to their attention. It was refunded but I doubt it would have been if I had not said anything about it. Do not trust them to be good advisors if you don’t have a detailed grasp on what needs to happen. Get a second opinion!!

I would never recommend using Serv Pro of Fort Collins. They are unresponsive. Their estimator just drops projects off and then the Project Manager treats you like a nuisance and fails to return calls or work with your schedule. Then they try and invoice you for preforming no work and refuse to even provide any reason for the invoice. Good luck getting a call back as they refuse to do that and only try to email you. I would give ZERO star if I could. Oh and no one answers the phone after you get transferred from the main office.

We had a water leak and mold in our carpet/drywall. Called Saturday morning and they were here in a few hours. Joseph and Johnny were professional, efficient and helpful. I’d recommend them to anyone.

Servpro assisted in the removal of blow-in insulation of 3 attic spaces. They did a great job and were a pleasure to work with from the guys in the field to the PM team.

Taylor, rob, Tyler and crew did an exceptional job mitigating the water damage in our home! Highly recommend them!

Servpro of Ft Collins responded and started the mitigation process the same day I called them after returning from travel to find water leak and damage to bathroom, bedroom and closet. They were very professional and kept me appraised of damage and work to be done. Staff were very professional and polite. A special thanks to Taylor Girone and Gerardo Garcia who did the actual work. I would highly recommend Servpro/Ft Collins if anyone ever needs help.

I am on here because in 2016, we had really bad leak from our bath room down to our kitchen. After they gutted the bathroom and replaced the bathtub, they worked on our kitchen. One of the people came to paint our livingroom walls (8x20) with a THREE INCH paint roller. I kinda asked the guy, "Wouldn't it be easier if you used a 12" roller instead of a 3"? He said, "This is all I have on me and I just want to get this done." I said, "Yes, but a 3" is going to leave streaks". He said, "I've been doing this for many years. I know what I'm doing." Next day there were streaks everywhere. I called for them to come fix it and they abandoned the job...taking our insurance check funds too. My aunt suffered a stroke and I was gone for several weeks. I left message after message and no one ever called us back. We were busy getting the floors replaced and dealing with the death of my aunt. Here we are...9 years later and I still have a completely gutted bathroom that I was hoping my son would do...but he is not handy that way. I want our money back that this company stole from us...or at least come back and finish the bathroom floor tiling (we have the tiles), finish the walls, replace the vanity that they tore out and dumped, and put the toilet back (we have a new toilet). If you can come finish the job that was abandoned, I will change my review.

Wes Luna deserves all 5 stars... and more. He is a true professional, always on time, has done a very good job... plus he is a super polite and nice person. A definite credit to his employer! It's s been a pleasure to deal with him.

The owner is pro. Customer centric and they do a great job!!

Super great people. Awesome to work with!

Helped demo a house with Layton and he taught us a lot

These guys are quick to respond and do great work. Thanks for what you do.

Leadership of this company is trustworthy, honest, and hardworking.

Definitely recommended , staff was very professional and friendly , answer every question i had , Joey and Caden went above and beyond the work they performed , they even took out some trash i had on the back yard, cannot thank them enough on how quickly they got the job done

Gave me a great part time job and helped out my fraternity and I when we needed it, great guys

Very professional in every sense of the word. Couldn’t be more impressed with the execution of their work, promptness, attitude, and attentiveness to our needs and concerns.

Great people and great company to work with! They do awesome work and I highly recommend them.

Andrew and the crew responded quickly to address our needs and checked on the progress every day. We hope not to need their services again, but we would definitely call them if we do!

Ownership has always been great to communicate with on a variety of items. Integrity!