Water Damage Restoration reviews in Wheat Ridge, Colorado

I can’t thank Restoration 1 enough for their efficient, timely, and professional work! I have found it very difficult to trust the intentions behind the quotes I receive from various companies I have worked with before, but I can honestly say that with Restoration 1 I truly felt so safe and heard. They are one of a kind at the services they provide from the beginning of the phone call to the end when the work has been completed. They are tremendously reliable, responsive and have your best interest in mind in order to complete whatever work needs to be done. Only praise here!!

Finding a company that does it all from start to finish was a blessing in disguise. We were denied insurance but Restoration 1 did everything they could to help us out on every end. Alex Campbell, you truly saved our home and literally did everything in your power to keep us calm and reassured from beginning to end! Restoration 1, you're 1 of a kind!

The team at Restoration 1 has been absolutely terrific to work with. I have had 3 leaks (one very large, major leak) in two houses in the last several months and Restoration 1 has been prompt, communicative and done outstanding remediation and rebuilding work.

Restoration 1 came to my house on 3 occasions, but we never received a quote. I requested a quote to multiple people both in writing and over the phone. Despite not having quote, I requested commencement of the work given I had significant water damage and wanted to prevent further damage. When Restoration 1 came out to do the work, the technician told me new information that had not previously been explained. The plan was for the company to put drying mats on my floor but it had already been determined that the condition of the flooring was beyond repair. Multiple assessors had agreed the floors were beyond repair. It wasn't until after the arrival by the technician that it was explained to me that drying mats were used to preserve floors, but our floors were going to be pulled out. I declined the work as it was unnecessary, but the company billed me anyway. A month later I still don't have an estimate for insurance, but they are insistent I pay the bill for work that was not completed.

We are very satisfied with the great work Restoration 1 of West Denver provided. John and Julio were both very professional, responsive and diligent, and they interfaced very well with the customer. Importantly, they instilled in us a sense of reassurance and confidence during a time of crisis, making that challenging time much easier for us. A huge thank you to John and Julio, and to the team at Restoration 1 of West Denver!

Wow!! That’s all I can say!! WOW!! Andy Vaughn is amazing. His tenacity to get my business was admirable!! His follow up was on time, his crew was on time and the work was completed on time. Keegan and Eric completed this experience with thorough follow up and fantastic communication. You can bet they will be getting all my future water mitigation work!! And a lot more!!

When Hurricane Helene pushed 4 feet of nasty surge water into my home, it was overwhelming. As I started to get estimates for water/mold remediation, I realized our area was being targeted by crooks, shady companies and worse. Then, fortunately, I met Micah and his team. From the very start, Micah was professional, transparent about the process and costs and explained everything clearly. He was not only highly qualified for the job - but he showed compassion and really understood what I was going through. In those initial moments after a major disaster, lots of people try to take advantage of you. This was never the case with Micah and his team. Their work was meticulous - exactly what my insurance company was expecting. And Micah was awesome, communicating with me often about the project. You can trust Micah and his company 100%. Hiring him to help with such a big, devastating project was the best decision I made after such a brutal storm. Thank you to the whole team!

I highly recommend Restoration 1 of West Denver! Over the winter we had a water line burst sending water cascading into our recently finished lower level and leaving us in a total panic. When we reached out to Restoration 1 of West Denver, they were fast, efficient and completely professional! They communicated with us through every step of the process. Unfortunately, our home insurer, USAA, was less than effective & communicative.
Regardless, Restoration 1 of West Denver stepped up and tried to work with USAA. While we are highly disappointed in USAA, we could not be more pleased with Restoration 1 of West Denver. They have continued to work with us throughout the entire process. They might not be the cheapest, but they are certainly the BEST. (Often it's true, you get what you pay for!). If you find yourselves in a similar situation, you'll want Restoration 1 of West Denver on your side!

I used Restoration 1 Of West Denver to repair my flooded basement and could not have been more pleased. Everything from communication to work quality to price was exceptional. Sage did the actual repair work and was so pleasant, worked late to get my project done on time and his work looks great. Mark in the office handled my schedule and estimate. He was easy to communicate with, kept me up to date on progress, highly responsive and conscious of my budget. I would 100% recommend this company.

Very pleased with restoration done, excellent workmanship especially by Alex. Always made sure to inform me when he would arrive and what he expected to complete each day. Everyone I had communication with were always helpful and very pleasant and understanding to work with. Would definitely recommend Restoration 1 for any restoration project .

Kevin and the staff at Restoration 1 were excellent to work with. Kevin spent the extra time and attention to detail to help us with the specifics of our project and insurance. We would definitely use them again!

I absolutely could not recommend a better company to full fill your restoration needs. A truly customer-centric experience provided by their highly professional team of experts. They are definitely the name I trust. Big shout out to Arica Netterville and her above and beyond customer dedication.

Jonathan was honest, fair and extremely helpful. I would definitely recommend them.

Micah and his team are amazing! I have loved working with their project managers. Their are very reasonably priced on remediation and follow everything by the book. They can truly see that they care about the well being of their customers and their team! I highly recommend them!

I recently had the pleasure of working with Restoration Services for a water damage issue in the hallway of the apartment building where I work. I was incredibly impressed with their professionalism, efficiency, and attention to detail.

Special thanks to Andy Vaughn and Curtis Wilkes, who were both exceptional throughout the entire process. Andy was quick to assess the situation and provided a thorough plan of action, ensuring that all necessary steps were taken to prevent further damage. Curtis was diligent and skilled in executing the repairs, and he made sure that everything was completed to the highest standards.

The team worked efficiently and completed the project ahead of schedule, which minimized disruption for the residents. They also took extra care to communicate with me at every stage, so I always knew what to expect.

Overall, I couldn’t be more satisfied with the service I received from Restoration 1. If you’re looking for a reliable, professional, and knowledgeable restoration company, I highly recommend them.

The upstairs sink overflowed down through the ceiling, what a mess!
Called Anatom Restoration and had instant Responce. They cleaned and completely dried up the mess at a reasonable price.
I would call them again first!
Thank You

JJ, Tony, John, Candice, and Micah were able to save us a lot of money. They are well experienced in their field. We had a few quotes done and they came in at the best price because their approaches and experience were able to avoid unnecessary costs which the others didn’t even try to mention. Thank you again for the prompt service and remediation.

Restoration 1 came to my house while we were out of town and had a house sitter. The basement sink overflowed, our house sitter knows Micah and called him to help. He came over and snaked the pipes and set up his equipment to dry the floors. This all happened on a Saturday and he didn’t charge us! What kindness and generosity which will certainly cause us to call them if we have any future issues. So many thanks to Restoration 1!

After having a small accident at a customers home, they came out and cleaned everything up for us. They did an excellent job of rebuilding walls and taking care of the customer to everybody’s satisfaction. I highly recommend them.

Sheila Davis at Restoration 1 of West Denver is absolutely outstanding! From start to finish, she made the entire process seamless and stress-free.

Sheila is a true asset to Restoration 1 of West Denver. A very positive experience from beginning to end!

Thank you, Sheila!

Called Restoration1 on Friday afternoon as I got home and found a disaster inside our townhouse. Noticed water coming out of the garage as I was pulling up, opened the door and water was raining down through the ceiling. Opened the door to get inside and found a nice lake forming on a good part of the first floor and water coming down from most of the ceiling fixtures. I went up stairs as it was a nice waterfall coming down to the 1st floor and the basement. Located the source of the water and reached behind the toilet and shut off its source. A plastic sealer cap had broken from the input line. A .50 cent piece of plastic had caused a tremendous amount of damage.
I am familiar with Restoration 1 as I work for an Insurance company, never had to use them before but I’m sure glad I had their number.
Eric and his crew were there within 2 hours, spent some time going through the whole place and using their moisture detectors from top to bottom.
Then they got to work sucking up the water that was collected mostly in the basement and then deployed several dozen pieces of equipment all connected by hoses to start the drying process. They worked for around 5 hours to get it all set up.
Professional, courteous and told us what to expect over the next few days. They were awesome!
Thank you Eric, John and Anton you were great. Restoration 1 you are the BEST!! I’m so glad we chose to call YOU!