HVAC reviews in Windsor, Colorado
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Had being dealing with other plumbing companies on a nightmare issue. Polar came out and worked relentlessly to correct the issue and gave world class service when we ran into a problem. I will continue to use them and only them. Highly recommend
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Wonderful experience. The plumber who came was professional, friendly, helpful, and did a great job explaining what needed work, and what was going to be unnecessary. We have already booked further work with Polar Bear and with our plumber. A 5 start experience!
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Lost heat during the outages and they kept a tech on standby. Wyatt is superb. Always friendly, professional, and very knowledgeable. Seems to really love what he does and it shows! Highly (highly) recommend!!
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Thank you very much Dave, for your fast response about my pipe burst at my residence in Fort Collins. The section of pipe used to repair the broken pipe is state of the art! I know for a fact that I can always rely on Polar Bear Plumbing, Heating for scheduled services as well as prompt courteous arrival for any plumbing or heating related problems! My thanks also to the office staff for their wonderful, timely coordinating to make all repairs for me possible and efficient! I highly recommend Polar Bear services for all residents of the front range here in northern Colorado. Sincerely, Jon Grimm
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We recently hired Polar Bear Plumbing & Heating install an entire HVAC system at our house in Colorado. We had no infrastructure, so this was a brand new install, including building out the ductwork, adding venting and returns, and so on. They did a fantastic job! They showed up on time each day, they were extremely professional, they cleaned up after themselves, and they charged a fair price. They also helped us file rebates and set up the warranties. Every time we called they were courteous, helpful, and responsive. We highly recommend Randy and Jeremy and their whole team.
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Polar Bear has been great to work with! They texted over the weekend to set up an appointment that worked with my schedule. They notified me with a picture of the technician before they arrived. They arrived promptly within the scheduled window, wore booties over their shoes, explained the process and possible costs and completed the work. Nick and Eli were very polite and communicated with me every step of the process. I will definitely call Polar Bear back the next time I need something!
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Dave and Eli were incredibly professional and helpful in diagnosing my plumbing issue. From the very first point of contact through the entire process—and even after the repair was completed—they were responsive, efficient, and thorough. They quickly resolved the problem and took the time to explain everything clearly, including the next steps to prevent future issues. I’d highly recommend them to anyone in need of plumbing services, and I’ll definitely be using them again.
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Update: Company resolved the issue courteously and promptly. Great company to work with.
Came out and gave me the estimate I asked for. Showed up when they said and conducted themselves in a professional manner. Did not disclose that there was a $49 dispatch fee until I had confirmed the appointment. That was mildly annoying. -
Jonathan and Eli did an outstanding job. They were both extremely friendly, professional, and easy to work with. They explained everything clearly, took care of the issue efficiently, and their workmanship was excellent. It’s great to have a plumbing team you can trust. I highly recommend Polar Bear Plumbing — ask for Jonathan and Eli!
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Dave and Eli came back to do a second service job for us and, what I expected to take half a day,, they had completed and cleaned up and were gone in 2hrs. They did a great job and once again were very pleasant to work with.
10/10 Will continue to recommend and we will use them next time!
Thanks again, Polar Bear! -
The technician that came out was very knowledgeable and provided a plethora of insight into our project. After several more quotes, this company is very cost effective and we plan on doing business.
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We love Polar Bear Plumbing, Heating and Air. Nick is absolutely wonderful and explained everything to us in detail as to what we needed to have done and the service that was done after the appointment today. We also appreciate the thorough cleanup. Your company is very trustworthy and the estimates that are given or honored. We really appreciate you guys! Thank you so much!
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The entire Polar Bear crew did a great job with my second story heat pump installation. From the consultation early on ... all the way through receiving my rebate checks, they communicated clearly and were fast to respond to any question or request. Class act crew and really appreciate their desire to make their customers happy. Thank you for a great experience!
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Fantastic experience with Polar Bear Plumbing Heating and Air from start to finish. We just bought a house in the middle of summer with no AC. Tanya and Lindsey were super sweet and helped us schedule, reschedule, and reschedule an appointment while we were busy moving. Jeremy came in and helped me understand the process and explained everything in such a simple way that it was like talking to a buddy. The price was so good, I ended up asking to get my 40 year old furnace replaced too. My last thank you is to the two gentlemen who came out to install everything. Kaleb and Aaron completed a masterpiece. They were so kind and professional. They listened to all of my questions and explained anything I didn't know. Again, absolutely beautiful work. Take a look for yourself.
I have been told my entire life that you can have only 2 of 3: good quality, good price, done fast. They accomplished all 3 and proved that wrong.
Thank you to everyone in the Polar Bear Team! It was like being taken care of by family. -
We were able to have Wyatt come out and diagnose our furnace issue on Monday morning (called around 8:30 AM, he was out at 11:30). He promptly found the problem, recommended a variety of solutions and services to get it running again, and was able to get the parts and repair it same day. We are so happy to be toasty warm again. Everyone we encountered was very friendly and we'll be happy to do business with them again. Prices seemed reasonable as well (though I don't have much knowledge in this area).
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We had a hot water heater start to fail and needed it replaced quickly. Our setup is a bit strange but Polar Bear had David dispatched to us the next morning and he patiently went through my options and described what had likely happened. He got everything done by early afternoon without any issues at all. They added some new safety mechanisms we were missing and improved the hot water setup we had while they were at it.
I do not have a single bad thing to say, it was incredible service and we didn't lose hot water for a single day 🙌 -
Needed to replace two old 40 gal water heaters. Decided to make the switch to tankless. Installation went smoothly and completed in one day. Quote for the work was very reasonable for a retrofit when compared to others I got. I already have recommended them to a couple neighbors and a co-worker considering the same switch.
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Christopher is very reliable and does 5 star work. Does what he says when he says. Thanks Christopher for getting me cool.
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Awesome experience with Chris @ Legacy Heating and Air. Quick responses, helpful explanation, and great work/prices. Highly recommend!
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Christopher was very professional and kind! His patience was awesome. Highly recommended his business.
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Phenomenal service. Christopher answered all our questions and provided high-quality work for a fair price. Work was done quickly and the space was kept orderly. You can tell this is a business that operates with high integrity. THANK YOU!