Reviews of local pros in Avon, Connecticut

4.8 based on 176 reviews Back to the listing
    5

    Julian was excellent. Really appreciated all the time and thoroughness. We contacted Julian to look at one leak and he did a full walkthrough of our home to look over and address a few other concerns we had. He was spent a a good amount of time with us answering questions, teaching, and then did a very thorough job fixing the problems identified.

    I felt that the pricing was fair, the jobs we had done were a little pricier than expected, but the quality and service cannot be beaten and well worth it. Would strongly recommend contacting Julian for any plumbing work.

    5

    I recently purchased a home and needed a few plumbing issues taken care of. After reading the other reviews and visiting his website, I gave Julian a call to setup an appointment. I was glad to see that he had several reviews whereas others only had a few (or one), and that every single review was five stars. Now, I understand why. Julian arrived on time, professionally dressed, in a vehicle showing pride in his business. He was friendly, personable, knowledgeable and absolutely reasonably priced. There were no questionable bait-and-switch or up-selling tactics. He has an extensive "menu" of services/parts so you know he's not making things up on the spot, and he's happy to discuss what your options are for a given situation or issue. There were a few things he took care of for me today: replacing faulty leaky washing machine valves and hoses, replacing a leaky hose spigot outside and the seized-up shut-off valve inside, and removing an end-of-life reverse osmosis water filtration system then repairing the pipe that had been pierced to tap the water supply. Julian was thorough in his work, cleaned up after his work was done, and was conscious of keeping my place clean while he was in and out to his vehicle. I will definitely call The Pipe Doctor for my plumbing needs in the future. He's earned the five star reviews you see here, including this one, and I would recommend him without hesitation! (Bonus for being dog-friendly, too.)

    5

    We hired Julian at Pipe Doctor Plumbing twice already this year to do two different jobs for us and both came out great. The first one was an emergency replacement of our shower valve because it got to a state where we could not use it and were left without a shower for a couple of days. Julian was very quick to schedule us and did a great job installing the new shower valve and hardware. It looked like a difficult job because there was no good access to the shower valve through the walls so access had to be made through the tile. The second job was to replace our old and leaking water heater. We're beyond happy with the work and highly recommend Julian's professional services.

    5

    We recently had 3 new toilets installed at our home. I found Pipe Doctor (Julian) by relying on google reviews such as this. The reviews did not disappoint me. Julian was very thorough with his walk-through and with answering my questions and concerns. He gave me excellent product recommendations and options (within my desired budget range). He was very prompt and very clean/organized. He provided excellent consultation throughout the process. We are highly satisfied with the quality of his work (and the price was very reasonable). I will definitely use the Pipe Doctor for my future needs.

    5

    Woke up to a leaking hot water tank and contacted Pipe Doctor after seeing good reviews online. Reviews were spot on as Julian was fantastic. Responded to our call quickly and moved some non-urgent appointments around to fit us in. 5 hours after stepping in a puddle of water in our basement we now have a brand new tank installed for a very reasonable price. Cannot recommend him highly enough.

    5

    Julian is an absolute pleasure to work with! From the first time he came to our home, it was clear that he values building a real relationship with his clients. He doesn’t push unnecessary work or try to upsell—he’s all about providing honest, professional service.

    In the three times he’s been out to help us, he’s been nothing short of kind, respectful, and incredibly thorough. Julian always takes the time to explain things in detail, ensuring we understand what’s going on without feeling overwhelmed. His professionalism and work ethic are unmatched.

    I truly can’t recommend him enough. He’s our go-to for any plumbing needs.

    5

    Firs time using Julian. It was the day after Christmas and we had a leak from the master bath. He came out promptly in the morning, and was able to quickly diagnose the problem. He thoroughly explained what steps he would take, and took the time to answer all our questions. He also fixed a separate issue with a toilet. His pricing was fair and reasonable. Would highly recommend Julian for your plumbing needs!

    5

    I had Julian out to replace a few parts in my shower, it was not an easy task. He was able to come out and help me ASAP and was awesome. He was extremely prompt and professional. I am so happy with the price and outcome, and will only be using Pipe Doctor in the future!

    5

    Unsolicited review here. Pipe Doctor has been fantastic to work with. Bought a house in Simsbury and it has a lot of unique things that need to be fixed. Julian has been educating me, helping me figure out a longer-term solution and he has been immensely flexible in figuring the order and timing of the work. A true pleasure to work with and I'm thankful we found them.

    5

    I first met Julian in 2018 when he replaced the hot water heater in my home and he did such a fabulous job that I have reached out for many scheduled - and unscheduled - projects. I recently completed a kitchen and flooring renovation where Julian was originally arranged to only install my new appliances including a refrigerator, dishwasher, gas range (including updating the gas line that I had capped nearly 20 years ago), disposal and kitchen faucet. Of course, plans don't always go smoothly and unanticipated leaks by other contractors during the reno resulted in two different emergency visits after very panicked calls from me. Julian's quality of work including replacing many older lines, patience in guiding me to triage until he could get to my house, and calm demeanor in explaining the unanticipated challenges that popped up (or he discovered along the way) was amazing. Julian works quickly and efficiently, and he is extremely honest and fair. Thank you, Julian, for your responsiveness and understanding – and for still picking up the phone when I reach out!

    5

    Excellent.

    5

    Helpful staff...

    5

    Helpful and informative

    5

    Excellent service always has what i need

    4

    Family loves their gift

    5

    Rip to Ray the counter guy. Just found out. Good Bud 🙏🏾🙏🏾

    2

    I received a labor bill for $801.00. Enough said

    5

    Very helpful went out of their way to help us find a fix!

    5

    Met my expectations. Timely and very professional. Highly recommend

    1

    Sold me a toilet. Missing parts. Called to notify them. No response back yet. Been waiting 3 weeks.

    5

    The guys in the Parts department were very accommodating! We highly recommend them!