HVAC reviews in Broad Brook, Connecticut

I had a new oil tank installed by Taylor Energy this past week, and the experience was excellent from start to finish. The three technicians who completed the installation, Ryan, Eric, and Cobi, were very knowledgeable, prompt, thorough, professional, and personable. The work was completed efficiently and with great attention to detail. I would highly recommend Taylor Energy to anyone in need of oil tank installation or service.

From the initial call to the actual service I am very happy. I called with a no heat situation and other companies that I called today told me they couldn't come out and service my system until mid December (over a month away). I called Taylor Energy and wasn't even put on hold before talking to someone which is rare now adays, Jeff came out maybe 2 hours later and explained everything that was going on and fixed the issue quickly. He was very sociable and awesome to talk to/give me information related to the system I didn't know as a new home buyer. Highly recommend this company and the service techs they have on staff.

We have used Taylor energy for years. We love their service and promptness. We love the convenience of being on auto delivery as our forgetfulness is more real then we care to admit. It’s definitely 1 less thing to have to worry about to keep checking gauge/level.
Jeff is a truly nice, sincere guy who does his job effective and efficiently. It’s always a pleasure. He always answers any questions we may have and shows us what’s wrong and what he needs to do and he just gets to work. He always leaves the area clean, if not cleaner where he has been around. He truly is a keeper. NOW GIVE HIM A RAISE!!!!

We just had our heating unit serviced and lines flushed and the whole Taylor Energy experience was outstanding from start to finish. Catherine was quick to respond to our needs in one simple call and our technician, Jeff, was great to work with. Very personable, informative, professional, and had our system quickly running better than ever. I highly recommend Taylor to anyone needing future heating/cooling help.

Just had our annual furnace cleaned and tuned up done. Jeff was very professional and on time for the appointment. With prices today getting the most from your heating system is well worth the cost.

Woke up to no heat. Tech Jeff arrived promptly . He was thorough, professional and quickly determined it was a faulty thermostat . He was in and out in10 minutes. Great company, great service. I wouldn't hesitate recommending Taylor to all my friends and family.

I have used Taylor Energy for the past 3 years. They installed a new system 2000 boiler and oil tank. The work was beautifully done. The crew was very respectful and cleaned up after themselves. Due to their workmanship I have used them for annual oil and service contracts. All the office staff have been professional and engaging. They are quick to respond. Highly recommend their services.

We just had our annual furnace tune up. Taylor Energy has always been very professional, accommodating & always on time. Jeff, the technician who came out today was very nice, super knowledgeable and went above and beyond with the cleaning. He stayed after the cleaning to make sure everything was heating up properly. He took the little bit of extra time to explain everything to me in detail. Thank you so much Jeff! We’ve had nothing but positive experiences with Taylor Energy.

I had a great experience with Terry. He responded quickly after I called and was able to come out sooner than expected, which I really appreciated. The work was done efficiently and professionally, and the pricing was very fair and reasonable. It’s not always easy to find someone reliable, but he definitely delivered. I would highly recommend his services and wouldn’t hesitate to call him again in the future.

I recently had an issue with my 5 year old furnace not putting out any heat in my home and I knew if I called one of the larger corporate HVAC companies i would literally be out in the cold for at least a few days, unless I wanted to pay an "emergency fee" plus a fortune to fix the issue. A friend of mine suggested that I give Terry a call at Priority Fuel LLC and before the day was over he was able to squeeze me in for an appointment the same day that I called. Not only did he fix the issue and restore my furnace back to normal but his services were reasonably priced and he also gave me a few tips on what to do in the event that something like this might happen again. Terry was extremely knowledgable and very prompt and professional. I would highly recommend this business to anyone in need of HVAC services and you will not be disappointed. Finally a business that actually treats you like a Priority. Thanks again Terry and Priority Fuel.

Connecticut winters can be harsh and unpredictable but Priority Fuel is always prompt and reliable when I call. Customer satisfaction is important and I highly recommend them.

Terry came out last minute to repair heat in my tenants unit that was not working. Very quick and very helpful! Thank you!

Terry was great and punctual. He came to our home on the morning of New Year's Eve to help us with our Furnace that kept shutting off. He was confident and knowledgeable and so kind. He got our system up and running smoothly.

Great service! Terry came over for a last minute job, I had no heat and we were about to have a few days of snow. He fixed my furnace, explained everything he did in a way I’d understand, and best of all, now we have our heat back! Thanks Terry!

Terry was very efficient and worked on the furnace until it was fully up and running properly again. We will definitely use him again for future needs on our HVAC system.

I have been using this company for over 20 years. When you find a reliable and honest company you hold on to it in a world full companies that want to rip you off and overcharge for the simplest things. The owner-Terry, is a straight shooter, reliable and honest. Hes helped me out several times in the dead of winter when I had no heat and my pipes were at risk of freezing. Hands down a no-brainer to use Priority and its owner, Terry!

On the day of the big snowstorm, I woke up with no heat and quickly learned my furnace had stopped working. After contacting several companies, I was told it was beyond repair and needed to be replaced; with extremely high quotes and no one willing to even try fixing it. After a week of no heat, I was feeling very discouraged. Then someone referred me to Terry.

Terry came, acknowledged that the furnace was old and not in the best condition, but instead of leaving us without hope or heat, he worked his magic and managed to get the heat running again. Not only that, but he also provided me with a more than reasonable quote for a new furnace and installed it in lightning time.

I am beyond grateful for Terry’s help. He is empathetic, kind, professional, reasonable, hardworking, and honest. He has gained a customer for life, and I will absolutely be working with him again on future projects. I highly recommend him to anyone in need of reliable service.

I asked for immediate assistance because my Water heater was boiling over, they said no problem and they sent out Samuel Hyde their "Best Technician". This wizard of a tech triple sealed off my reverse osmosis catalytic coupler and cauterized the filter feeders from the basement to the 3rd floor... I cant even take a hot shower after work because "Sam" ransacked my apartment and neurlyzed my microwave, it doesn't beep anymore. Work was solid at the end though, Sam came back the next day a new man, because he tuned my Honda Accord for free with his work Tablet. Ngl that was tuff. I noticed the Woodford Reserve was missing from the china cabinet after Sam had left but damn did he do a good job, will be calling back!

Good company

Never dealt with them

Great honest professional service .. on time and great price I really love them .