Constraction reviews across the US

Index Fence did a phenomenal job constructing a wooden fence in my backyard. I had several other quotes and no one came close to their price. I was worried that the reasonable price quote would mean a poor quality job. There was no reason to worry. These guys showed up ready to work and completed the job 268 linear feet in less than 2 days.

The crew were very friendly and professional! I had the distinct pleasure of having the owner of the company Miguel out to work on the project. He is an absolute great human being that takes incredible pride in his business. His commitment to excellence shows in the finished product.

If you need a fence built, don’t waste your time with other companies. This is a big investment and with Index fencing you will get great quality at a very reasonable price. There is a reason that they are the number one fence company in the triangle area.

We are extremely pleased with our new fence! We got a quick estimate after surveying our property and were given several options to consider. They were flexible when we decided at the last minute to extend the depth of the fence area by 12 feet. He gave me an updated price and ordered the extra materials that day. Installation crew was professional and did a great job. They didn't leave until we were 100% satisfied. Highly recommend Index Fence!

My experience with Index Fence INC could not have been better. They responded immediately to my online estimate request and set up a time to come see our property. After one visit we agreed upon a design, quickly received a quote, and they got rolling on the permitting process. Once the permitting was properly done, a time was scheduled for the install. During the down time, they actually had a crew become free and installed ours a week early, unheard of right now! The installation crew was extremely professional and efficient. All told, we got the exact fence we wanted in less than a month. If you are looking for a fence, you need to go with Index! Thank you!

They did a beautiful job with our fence and were very professional from the start. We had special requests and they were able to accommodate us without a hassle. The pricing was comparable to Lowe's but we decided on Index due to the many great reviews, and I am glad we did. They did an excellent job with the cleanup and the owner was very nice in making sure to accommodate us. We will definitely refer them for other work!

I had an amazing experience working with Index Fence. Cameron and Miguel were profesional and easy to talk to. The team did a flawless job and I honestly have no complaints. I 100% recommend to anyone in the area.

Index Fence did a great job on my new vinyl fence. Cameron, the project consultant, was a pleasure to work with. He was very professional and very responsive to any questions and calls throughout the process. One of the managers gave me a final call once the project was complete to ensure I was satisfied with the fence. That means a lot because a lot of contractors just want your money and don't really care if you're completely happy with the finished product. The owner was also on site to discuss the details of the fence with me, which again shows they care about their customers being satisfied. The fence was very high quality vinyl. I would definitely recommend Index for fence installation.

I had an exceptional experience with Index Fence. We were in the market to build a new fence around our property and called multiple companies around my area. Jason from Index Fence was the first one to visit our property for a in person appointment for an estimate. Other companies were scheduling 2-3 weeks out but Index Fence scheduled for our installation right away. Jason was so helpful with the planning process. He was very patient and informative. He answered all of my many questions quickly and professionally. Our fence was completed in 1 day and it turned out amazing. I would definitely recommend Index Fence if you're looking to build a fence for your property. I would strongly call Index Fence and ask for Jason. He provides outstanding customer service.

I would highly recommend this company. Not only did they come out, very knowledgeable about the service, material, different styles, but they were so pleasant and nice. We were thinking of another company that was cheaper but their reviews were terrible. I was not able to find one bad review about Index Fence. They had nothing but positive and happy reviews. The price was not much of a difference, but the piece of mind and great reviews did it for me.

We were not supposed to have our fence until last week of November/first week of December but an opening came and we got our fence done within 2weeks! The works who installed were prompt and efficient Walked around before they started just to make sure we all were on the same page and Reza, was so helpful, from start to finish.

Hands down, the most professional company I have worked with in a while.
Thank you again!!!!

I had one side of the yard that needed to be fenced with a walk-through gate, and wanted chain link because the rest of the yard is chain link. In reading reviews of fence companies I saw the same complaints - arrogant consultants (I experienced this with the first fence company I contacted), lack of communication, extended lead times. I noticed that Index Fence had all positive reviews, so I gave them a shot. I'm glad I did and you should look no further than Index Fence. I left my contact info on their website late on a Friday and they called me Monday morning. A consultant came out to measure THE NEXT DAY and understood exactly what I wanted. Within four days I had an estimate from Mr. Phelps, which was very reasonable and cheaper than the first fence company's. I was told that a 50% deposit was required at the time of signing off on the estimate, and to expect 3-4 weeks until install. I was also told that they carry a two year workmanship guarantee! When I paid the deposit I was contacted and told that they had all the materials needed for my job, and they could do the install the following week. I know that this is unusual, but from the date of deposit to install was ONE WEEK. I was thrilled. Juan and his crew arrived early and did a fantastic job. I couldn't be happier with my experience with Index Fence and recommend them without hesitation! Thank you Index Fence, you proved to me that customer service and quality work are top priorities for you!

I cannot say enough about the wonderful service we received at Index Fence! If you are looking for a fence company, don’t look any further. The customer service was outstanding! Thank you for taking such good care of us!

My experience with Index Fence has been great. My sales rep, Jason, was also available whenever I need to ask a question and always provided a solution. After the installation one of my gates wasn't shutting on it's on like it was supposed to for the pool inspection and Jason took it upon himself to come out and try to fix it. While he gave it his best effort additional work needed to be done and he had his team come out the next day to correct. He told me at the beginning of the sale that their work wasn't done until I was completely satisfied. A lot of companies say that, but Jason and team really held up to those standards. I would recommend anyone needing a fence that wants a high quality product with great service before and after the installation to look no further.

Had Index Fence Install a privacy fence! Very Pleased! Timely and the price was just right! Highly recommend!

DO NOT USE. Index Fence did a job for my neighbor, they did not get any type of survey or verification up front and removed 100' of my fence on my property. The replaced it with a different fence (neighbor's choice) that no longer matches the rest of my fence. I have reached out several times and have been promised a call back from the owner who is always "out of the office but will be back shortly" only to go weeks with no return call. They also left dirt pile in my yard from when they dug the holes for the new posts. Mistakes happen, but a reputable company would accept accountability and offer to help fix the situation rather than ignore it. Very unprofessional.

I recently worked with Index Fence on a small repair job, and wanted to update this review accordingly.

While the quality of work was ultimately acceptable, the communications and execution of the repair were not satisfactory.

The initial invoice wasn't appropriately scoped based on the conversation I had with the Project Consultant who performed the on-site assessment; it included fees for demolition and disposal services (neither were expected nor discussed), was excessive in scope (written for a 24' section of fencing, when only an 18' section was actually damaged in any way) and did not include any information on a request to re-use any of the undamaged materials initially used in construction of the fence in its original form.

I was also surprised that I was asked to pay for the job in full before any work was completed. I am used to paying some proportion of the invoice prior to beginning work, but found it unusual that payment in full was required before we could even proceed with scheduling. The Office Manager did eventually clarify that "for small repairs and modification work... we do require full payment up front".

So, overall, still a decent firm for fence modifications/construction, but the pattern of inadequate communication and unusual business practices leave something to be desired.

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Initial review - April 2022
Would recommend to anyone!

I used Index Fence back during 2020 to install a fence in my backyard mainly to contain my 2 dogs. I was very pleased with the job they did those years ago-- particularly during the middle of the COVID pandemic-- to work with me on arriving at a design that I liked and a price that fit my budget. More recently, after Tropical Storm Debby, I had a very large pecan tree fall onto the fence (and the neighbor's fence as well!) and needed the fence repaired. Following the tree removal, Camden and his crew were great to come by and fix the fence for me-- it looks good as new and didn't take long at all. I am particularly impressed by the attention to detail that they pay to make sure everything is right and that the client is happy. Two thumbs up!

If you are looking for a top-tier company , look no further. These guys do superior work and are very professional. Not only do they do amazing work, but they were very responsive and knowledgeable to my many questions and concerns. I have already recommended them to several friends and relatives. Thank you so much Index Fence, Inc for being such a terrific company!!!

Great company and great team. They removed my old chain-link fence and installed a wood one that looks great. The crew was very nice and polite. Some of best workers I've dealt with and would recommend this crew and company to anyone that wants a fence installed.

Working with Index Fence was a great experience. Alex demonstrated extensive knowledge and a friendly demeanor as we explored various fencing options during my appointment booking. Once our HOA gave the green light, their team was promptly scheduled to arrive within the week. They completed the installation swiftly and beautifully in just two days. We are thrilled with our new fence and our overall experience with Index Fence—it was truly a pleasure!

Index put up our fence in no time with absolutely no hassle! Reza was very responsive and helpful. I would recommend them to anyone looking for fair prices and speedy installation. Also getting a quote came with zero pressure which I'm grateful for. Thanks Index!

Index just completed our white vinyl privacy fence in Wendell and overall, my wife and I are very happy. Index was on par with some of the other companies we got quotes from but their price was slightly lower. Another company claimed that they were the only one in the area that used cement footers for all of their posts and that’s why their cost was higher but I watched INDEX and they used concrete for every single one and it is very sturdy. My only “negative” would be that I did not expect it to take a few days, but then again, it is a lot of fence and I’m from New Jersey where EVERYONE moves faster, lol. Overall, I would definitely recommend.

I highly recommend Index Fence! Cameron and the entire team were helpful and responsive throughout the entire process. They also helped with our HOA approval and town permit. When it came time to install the fence, they completed the job in 2 days!