Constraction reviews across the US

Sandra and Israel at Hawaiian Built Roofing and their roofing crew did an outstanding five star job from the beginning to the end of my roof installation. From adorable Israel coming to my house (on-time) for our roofing estimate which included a detailed overview of the product and what to expect during the installation process to Sandra being an excellent communicator with me throughout the process to the roofing crew being polite, courteous and competent in the install process. All of my very particular requests were met at every aspect during the process. Sandra even over delivered. She was tasked with communicating with my insurance company, she bounced back from a shingle shortage and made sure my roof install was high quality and done right. I interviewed 3 companies before I chose Hawaiian Built Roofing. Let me save you some leg work. Give them a call and have Israel come by and give you a bid. I am looking forward to seeing them this spring for my annual roof clean that is included in the price of my roof. Five Star Company! I highly recommend Hawaiian Built Roofing.

Hawaiian Built Roofing made a very stressful situation very manageable. They did everything they said a a little more. They answered all my questions even my dumb questions as they went along. They were timely and offer on going services that keep the roof healthy. Do your roof work with Hawaiian. You will like these people. Jerry C

Edit after Hawaiian responded back:

Saundra you are correct that the shingle is a 40 year rated, but we have the emerald pro warranty. I already have all the paper work squared away for that.I’m not sure where your looking for a permit, but a permit was acquired, I have a copy of it and we have the pass inspection from the city as well. Sometimes it’s not just about price, but about a company standing by a policy they have and not bad mouthing other companies every chance they have.
I never included it in the original review, because I was trying to just focus on system, but my husband ultimately didn’t want to deal with you because he bought up instances where you bad mouthed other companies and how they did things. As he said “it just doesn’t sit right with me.” Your response to our review is just another example of this trying to point out that no permit has been pulled, when in fact a permit was pulled.

Original
We recently went through the process of having to replace our entire roof and got six different quotes from companies. Hawaiian Built roofing was one of the companies we worked with. They were actually in our top two for who we wanted to work with. Even though we ended up not working with them I will say the biggest pro we had for them is that they communicated very well and even made modifications to the roofing quote and met with us a second time in person.
The main reason we ended up not working with them was because we didn’t feel like they were living up to their “apples to apples” guarantee. In the contract they gave us to look over they stated that if you could a roofing company that would do the exact same job but for less than they would refund the difference and give you a $50 gift card.
I ended up getting multiple other quotes that used the same shingle, had the same process for underlayment (ice and water shield, starter shingle etc), however they were roughly $3000-$5000 less than Hawaiian, and they included the Valley Metal.
I shared all of this with Saundra and they came back with Option 1 - doing the metal valley and doing ice and water shield on 100% of the house. For the same cost $35,000. Or option 2 - A traditional valley package that would reduce the price by $1500.
She also offered to come over to take a more detailed look of everything, which we took her up on. After meeting with her and going over everything she told us that Certainteed was having a sale on some colors of shingles and she would look at those and get back to us. She was able to get the Certainteed in a specific color for $33,000 or the Malarkey Vista in Storm Grey for $33,000.
We did some more research and learned that it’s not recommended to put ice and water shield on the entire house as it can cause condensation build up if its not put in 100% correctly. We also learned that the Malarkey shingles are a better quality than the Certainteed. The Malarkey also has a better warranty overall. At $33,000 they were still $3,000 over the other company that we were considering that was going to use the Malarkey Vista.
After my husband and I talked about it we decided that we didn’t feel like they were standing by their apples to apples guarantee. My husband also felt like Sandra was “putting down” other roofing companies. I didn’t see it as much as he did. I took what she was saying as trying to explain why their company was “better” than other companies by focusing on the fact that they don’t subcontract out etc. I will say that when we told the other company that we were choosing between them and Hawaiian they said “that makes sense, they are our biggest competition.” The company we chose doesn’t subcontract out either, we made a point of asking and checking the contract for it.
We ended up going with the other company who got us the Malarkey Vista shingle with a 50 year non prorated warranty for a couple thousand less than their original quote due to deal they were having.
I wouldn’t have minded working with Hawaiian Built Roofing, but wasn’t willing to pay $5000 more for the same system.

We called Sandra at Hawaiian Roofing when we noticed a suspicious spot on the ceiling having had a good experience with them for a previous roof repair. They came quickly to evaluate the roof and sent an estimate. Ben and Ariel came to do the repair. They were very polite and friendly. Ben let us know when the work was done and they had cleaned up the debris. Everything looks great.

A few years ago we had Hawaiian Built Roofing, replace our roof. At that time they were professional, efficient, and respectful. We were made aware of an issue with third-party vent covers and contacted Hawaiian Built Roofing. They showed up at our home in two days time, were professional, cleaned up the building residue, and even cleaned out part of our gutters. I highly recommend them and have told many people about the quality of their work.

Amazing service and communication. As a local real estate broker, I depend on various trades to help out my clients. Hawaiian Built Roofing always comes through for all my roofing needs. Call on then for great service, honest and transparent dealings, and fair pricing.

Hawaiian built roofing is fantastic. We have worked together on a number of projects and they have always come through.
Very informative on the purchasing process, helping us and My customers to make the best decision for their home or business.

I signed up for the yearly roof plan, it includes a cleaning, inspection, and gutter cleaning each year. So far it's been great!

Another year update, still getting a great value on their roof maintenance package!

Hawaiian Built Roofing did a great job replacing our roof. Israel was really helpful in helping us understand our options and find the best solution for our roof. Didn't feel pressured or rushed. The job was done well and quickly, and Sandra and the team worked to make sure everything met our expectations before wrapping up. I had several questions during the process, and Sandra was incredibly responsive and understanding about my needs.

If you need a roof repair or replacement and want a company that will work with you to ensure you're happy with the result, I'd highly recommend Hawaiian Built Roofing!

Hawaiian built was great to work with. I’ve had issues with our almost flat roof for years. They recommend their PVC product and through several weather test so far this season we’ve had zero issues. They were very professional, always cleaned up, and I no longer stress when we receive a ton of snow or rain.

Highly recommended.

Hired Sandra and her company Hawaiian Built Roofing to put a new roof on my house. Sandra and her staff were very professional and detailed in their work. They arrived on time and completed work on the time scheduled. I was really impressed with the daily clean up that was completed before they left each day.
I grade the service and completed work as 5 star, this owner and staff really care about customer service and image of the company. They are committed to success through the work and service they provide!

Thanks
Bill Berry

Hawaiian built roofing has been great to With on numerous different occasions. As a contractor, we run into roofing issues all the time. Hawaiian built is prompt, responsive, and gets the job done every time. From the second I call to having Sandra reassure me that everything is Going to be OK And offering Solutions on the spot, I know the job will be taken care With the upmost respect and with the highest quality of work that I would expect from my employees. I can confidently say that Hawaiian built roofing will be who I use for roofing for as long as I’m in the treasure valley.

Sandra and her team were fast and efficient. They followed through to completion as promised. Highly recommend. Thank you!!

A couple days after Christmas we got a leak at the base of our chimney that flooded behind our fireplace. Our water restoration team recommended this fabulous roofing company and we cannot be happier with the results. They got us taken care of quickly and did a remarkable patch job. Looking at the roof you can't even tell that we used to have a chimney. I highly recommend this fabulous team! Thank you Sandra for having such high standards and for making this adventure as painless as possible!

Needed to get my roof replaced quickly and Hawaiian Built saved the day! They were amazing to work with and got the work done super quickly and efficiently. Would absolutely recommend!

Thank you Hawaiian Built Roofing! Not only did you save the day on a rainy day and fix our leak but timing and response was excellent! And thank you for the beautiful new roof 😊 can't wait for my new gutters! Thanks for making my home a priority and thank you for excellent quality and good honest hard work!

If you need a professional roofer, I highly recommend Hawaiian Built Roofing. They offer a wide selection of roofing options at competitive prices. Their work is top notch and they pay attention to detail. Worksite cleanup was a daily event and they left me with a great looking roof and clean yard. Even my neighbors were impressed.

After collecting quotes from several companies and being frustrated at the high cost, lack of communication, and missed appointments, I almost gave up on replacing my roof. Fortunately, my neighbor had found Hawaiian Built Roofing, and gave them rave reviews. I texted their number, and the owner, Sandra, got back to me within minutes. She sent her crew out and I got a clear, reasonably priced quote, and they started within a week. The crew was professional and kept my house and yard in great shape while they did repairs and replacement. My roof is now fully replaced, and I expect it to last decades, giving a new lease on my 60 year old house. Thanks!

We had our entire roof replaced. So happy with the results. Sandra always answered all of my questions quickly and explained every step of the way. Would definitely recommend!! We also had a Sun tube put in. Love the light in our previously dark bathroom.

We were very fortunate to find Hawaiian Built Roofing. Their bid was competitive and more thorough than others. We had questions about timing; how soon, and how long? They gave us a tentative date, and when that day came, they started! The roof looks great and they protected our yard from debris during the removal of the old roof. Two thumbs up and 5 stars from us!

I recently had HBR conduct a complete roof inspection on a home we were looking to purchase. The inspection, bid and photos were very detailed and helpful in evaluating the condition and the remaining life of the roof. Sandra is very knowledgeable and helpful in determining the existing problems and how best to correct the issues that were discovered. She explained the differences and advantages of having a new roof installed by a
"5 Star Certified Installer", to help prevent potential issues with water leaks and ice dam problems going forward.