Constraction reviews across the US

You won’t go wrong with American pool and spa for all pool needs from install to water care. After using them to install our fiberglass pool I wouldn’t go anywhere else for my pool needs.

The hours are a joke! Showed up at 9am on Monday and they were closed! Called the number the next day at 1030 and it rang and rang! Pretty sad! No wonder everyone i know avoids this place and goes to Lex for their supplies!! Oh well, never again!

Professional service and support.The staff are friendly and knowledgeable. They always answer my questions professionally. Service is on time and on budget. Been using them for years. Excellent results!

Great friendly staff. They keep our pool water clean and handle all our maintenance needs. Installed new liner this past season.

Justin and Morgan
have been great and working with their company. We've enjoyed everything about our pool and services.

I go into this store a few times a year during the Summer and whoever those ladies are out front are probably the nicest people in Madison county. Super polite and I have no complaints regarding the prices.

I have been using American Pool & Spa for several years and they are great to work with. They do my opening, closing and weekly maintenance. I would highly recommend them.

This is the only place you need to call for any of your pool and hot tub needs. They have the best people, the best products and the best service. They really go out of their way to make sure their customers are satisfied. I would recommend them to anyone!

We appreciate the team at American Pool and Spa. They were great to work with and very professional. Extremely happy with our decision. Highly recommended.

Great place. They make it so easy for someone who is new with pools. Once they test ur water, they give u a printout and mark the bottles to make it easy when u get home. Pool chemicals can get pricey, but that is anywhere. They have top of the line products and send coupons in the mail! Excellent customer service. U won't find any better.

Cody gave us amazing customer service. He took his time to explain the different options that fit into our budget, and we never felt pressured to buy something we dont need/ cant afford. Everyone there was so friendly and kind.

Darren and the guys came and fixed my Hot Springs Hot Tub The Very next Day after I called him.
Customer service is hard to find these Days,but these guys go above and beyond to help there customers!! So glad I bought my Hot Tub from Darren at American Pool and Spas in Richmond!
Thanks again Guys! !Happy Customer,Chris Miller

Chris and Isaiah were great.....fast and professional....

They put our pool in 2 years ago and have taken care of it ever since. My pool water is always crystal clear. They care for my pool and my hot tub. I cannot say enough about Justin and his staff. Always professional and always friendly!

I sent a message to them on FB asking for a consultation on a semi-inground pool but never received a reply (I can see they read it). My wife was able to get a virtual appointment with Justin, I believe the owner, and he was a no call/no show. He apologized and said he would get back with us to reschedule but we never heard back. All the messages and texts seemed almost robotic, like they asked our address multiple times when it was clearly right there in the text chain. How can I make a large purchase with a business that can't get the basics right?

Justin and his team at American Pool and Spa go above and beyond to make sure the install process is seamless. Since then, the open, close, and services have been nothing but a breeze! Highly recommend!

They did a spectular job on my Radiant Above Ground swimming pool. Best purchase my family has made, we made amazing memories right in my back yard! Employees are great to work with, Justin is especially patient and knowledgeable. Thanks American Pool and Spa for the great work y’all did!! Plus I love trublue promise, my pool never clouded! Water stayed crystal clear!!

Justin and his team have always been there for all of my pool needs and have been quick to respond. They go out of their way to achieve customer satisfaction. For 18 years I have put my pool needs in the hands of American Pool and Spa. Thanks Justin.

It has been a pleasure working with this company, from the quoting process of an in-ground pool installation, to now 2 years of pool servicing. I really appreciate how important it is to everyone I've spoken with - I'd say even personally important - that we are enjoying our pool. They are timely, knowledgeable, courteous, and professional.

We’ve had a great experience using American Pool for all our pool cleaning, maintenance and winterization needs. John shows up smiling every week and always sends me a text to let me know the weekly cleaning status. Very satisfied.

Justin and Darren take great care of their customers. As a pool owner., I never have to worry. They are honest and responsive to our pool needs. When it comes to opening, closing and keeping my pool in tip top sparkly condition- there is no one better than John. Give this business a chance, you won’t regret it. Oh- and the store mascot- Splash the 🐶 dog- is awesome. We won’t use anyone else.

Jamee