Constraction reviews across the US

4.7 based on 467072 reviews Back to the listing

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    5

    I had hail damage to my roof and the insurance company rejected my attempt for roof replacement and other hail damage to my home. I was frustrated as all my neighbors got their damage covered in from my eyes. A friend of mine took the name of Ash Abraham and The 911 Exterior Family. First thing I did was TRUST them and sign paperwork. So do the same.
    Ash Abraham and The 911 Exterior Family are just that - They treat you like family and really care about your every need when it comes to roofing or the interior or exterior of your home. They are very timely and precise when it comes to what you may need done. I was introduced to Ash Abraham by a very close family member of mine. He was highly recommended. I am so happy I got to meet and deal with such a Gentleman. So yes!! I highly recommend him for any of your contracting needs. They take their time to fight for you even if it can take a few months but you can trust them they will get you what you deserve and more.

    5

    911Exterior Roofing and construction is a top-notch company. They're reliable, professional, quality work, and complete the work very timely. The numerous 5-star reviews drove me to try them, and we have absolutely no regrets whatsoever!

    Our project had several parts to it, including the roof, gutters, fence, windows, screens, interior repairs, sheetrock and painting from the roof leaks to solar panels complete system. 911Exteriors handled all aspects of the project, these guys have it down from coordination, including working with the insurance company to get payment and to quality control which was fantastic.  I highly recommend this company.

    5

    Can’t say enough good things about 911 Exteriors. Ash Abraham & his teams were outstanding! They worked with our insurance company directly so we didn’t have to. They did an excellent job replacing our roof, gutters, & necessary associated repairs. Ash was especially helpful in managing the project from start to finish. He is a professional, honest, excellent communicator, customer oriented, & very easy to work with. They responded quickly to support our tight schedule & got the job done in time. Highly recommend them!!

    5

    My neighbor referred me to 911 exteriors roofing. I had a problem with my insurance company, not wanting to pay for my roof. My whole neighborhood changed roofs except for my house and I am so glad I had 911 Exteriors, Roofing, and their entire team on my side now my claim went from denied to approved it was a process but it was worth the wait
    I am absolutely happy with everything, and they delivered exactly what they promised

    5

    I would like to commend Ash Abraham for his exceptional assistance in addressing the insurance company’s incorrect decision on my claim. His expertise and dedication were truly invaluable.
    I strongly recommend 911 Exteriors roofing and construction to anyone who have insurance claim difficulties. They are definitely the experts.

    5

    911 Roofing is an exceptional company all around. From the beginning assessment of damage through the replacement of my father's roof, I have to say the experience was truly amazing. Ash was very thorough during the assessment of damage on my father's roof, both inside and out. He found things that we had not even noticed. He was quite clear and answered all questions completely and precisely, and there were a lot of them. And then when they came to actually work on the roof, they were on time, quick and efficient, obviously knowledgeable, and extremely professional. The roof looks great and we feel safe and secure now. I can't say enough positive things. I highly recommend 911 Roofing!

    5

    Ash and his employees were professional and so very helpful. They dealt with the insurance company, fought and got everything taken care of! They let me know when they’d be here. Worked hard and left everything spotless! Great communication! A pleasure working with this company!! Highly recommend

    5

    911 Exteriors and especially Ash went above and beyond to work with our insurance company to get our roof fixed after a big storm right before we had to get the house ready to be sold. They fought for our case when insurance didn't want to cover our roof and were in the process of working it out, but unfortunately we ran out of time to see through with that process. Regardless, Ash was able to work directly with several manufacturers to quote us and extremely fair price for a roof replacement. He worked directly with our title company to get it paid for out of closing costs and everything. I HIGHLY recommend 911 Exteriors to anyone in the DFW area. I wouldn't bother looking at the competitors since these guys are THE BEST.

    5

    I am a first time home buyer and was not well prepared for a hail storm that came to my neighborhood. I had multiple people come to my door asking if they could do service, Ash is different. His company runs from word of mouth, no annoying door to door salesmen here.
    His company single-handedly took care of everything. They contracted a company to remove my solar panels, then they removed and replaced the worn shingles and gutters. They reinstalled the panels and the contractor they hired even found that the panels were installed incorrectly by the original contractor.
    To top it all off, they work with an independent law firm to get any insurance issues worked out on my behalf. This man has the entire package ready so you don't have to worry about anything!

    5

    I contacted my insurance company regarding hail damage to my roof. To my surprise, they only approved a partial roof replacement, covering just a very small portion. Feeling this was unfair, I sought a quote from a roofer recommended by the insurance company and asked if they could help advocate for a full roof replacement. Unfortunately, I was told the chances of securing full approval were uncertain.

    Determined to find a better solution, I searched online and came across 911 Exteriors, which had numerous glowing reviews. Many customers specifically mentioned Ash, praising his professionalism and expertise in working with insurance companies to help clients maximize their coverage.

    I decided to reach out to Ash via text, and he responded right away. After a brief discussion, I sent him my insurance paperwork for review. To my surprise, Ash called me shortly after, pointing out issues with the insurance company’s assessment. When I asked him about the chances of securing a full roof replacement, he gave me a confident and reassuring response.

    Ash explained the necessary steps clearly, and I could immediately tell he was an expert who knew the process inside and out. His knowledge, professionalism, and confidence put me at ease, and I felt I could trust him completely to handle the situation.

    The process started in December, and I expected it would take several months to resolve. However, to my surprise, by January, everything was settled—the insurance company approved a full roof replacement!

    Throughout the process, Ash and the team at 911 Exteriors were incredibly responsive, always prompt in replying to my texts and emails. It was truly a pleasure working with them.

    Now, I can’t wait to see my new roof completed—and I’m excited to post pictures once the work is done!

    Thank you, Ash, and the team at 911 Exteriors, for your hard work and exceptional service!

    5

    Mike was an ethical, responsive, and reliable contractor. His has an engineering background and many helpful ideas. I will definitely use 911 Exteriors for future projects.

    5

    Thank you 911 Exteriors Roofing for all your help. The guys who work on the roof they did a great job. And to all the staff Jackie, Deborah and Berenice thank you ladies for filling the insurance and follow up with them. I am highly recommending 911 exteriors if you have a problem with your Roof.

    5

    911 exteriors blew away all my expectations away in every aspect

    Thank you, Mr. Ash, great work with along with wonderfully integrated team that works in record time and with best equipment technology and the use of high quality materials. Thank you for all the work ❤️ my roof looks fantastic!

    5

    What a great company to work with. They have the answers to your questions, they are timely, upfront and honest. Bernice in the office was very helpful and Mr. Ash Abraham gave me history on roofing for 38 years! The Roof Inspectors, Erik Ortiz and Gerardo Bravo were kind and knowledgeable. Overall, the best of the best.

    5

    I have used 911 Exteriors for the past ten years. I have found them to be very efficient and professional. They have replaced three roofs for me and responded immediately to my call for help after a home break in. Ash, the owner, is a good Christian man whose word is his bond. I have found them to be honest and reliable in every case. They are truly a company that will work for the good of the homeowner. I highly recommend them.

    3

    will provide feedback once the case is actually complete. per vendor it's all a work in progress.
    i appreciate the Ash and Ezra trying to rectify my experience.

    5

    911 Exteriors is the company to go with. They are reliable, honest, and will work tirelessly for your case. Our insurance company was disappointingly and painfully difficult about our case and took over a year to resolve. 911 Exteriors and their lawyers stuck it out, fought the case and got us the roof we needed. They even came out initially and patched a hole in our roof that held for more than a year. Ash Abraham was a pleasure to work with, he was informative, transparent, and went above and beyond. His crew also did a really high quality job on our roof, they repaired and replaced all of our old or damaged decking and hardware and did a great job installing the shingles, it looks fantastic. They only use architectural shingles and quality padding, so it's nice to know you're getting quality products as well as service. In the end we were left with a beautiful new roof and a huge sense of gratitude and relief.

    5

    I contacted Ash and his team in October of last year for a roof replacement, I had a filed a claim with my insurance company for a roof replacement, they denied the claim, I contacted Ash from 911 exteriors, who explained the whole process of getting the claim approved , within few months the claim was approved for a full roof replacement and Ash got us a new brand new roof, Ash and his team are professionals and have expertise in working with insurance companies to help clients maximize their coverage. He and his team were extremely responsive and communicated with us through the entire process. I would recommend 911 exteriors for roof replacements and dealing with Insurance companies. Thank you Ash!!

    5

    I am absolutely thrilled with the work done by 911 Exteriors! From the very beginning, they demonstrated the utmost professionalism. What truly set them apart was their exceptional communication. They kept me informed every step of the way, providing detailed timelines days in advance, and, incredibly, they stuck to them!

    After a recent storm, I reached out to them for an inspection, and they responded quickly. Abel from 911 Exterior took over and he was always available via text and phone night or day answering all my questions and providing updates. If you have worked with other contractors then you know how rare this is.

    Dealing with insurance can be a headache, but 911 Exteriors made it a breeze. They even brought in a lawyer to work with the insurance agency, which streamlined the whole approval process. It was such a relief to have them handle that.

    Beyond the roofing itself, I was so impressed that they also took care of my fence repairs, staining, and gutters. It's fantastic to have one company handle so many aspects of the project. The finished product is top quality, and my home looks fantastic. I highly recommend 911 Exteriors to anyone needing exterior work done!

    5

    Their team went above and beyond to work with us and keep the insurance claim moving. Really appreciated the extra effort when we had to deal with unforeseen circumstances.

    5

    Abel was very professional and answered every question I had. They were able to get my roof fixed in no time! Definitely recommend working with this team