Deck Builder reviews across the US

4.9 based on 3976 reviews Back to the listing
    5

    I can't say enough great things about Nick, Darby, Ignacio, Ann Marie and the entire Rocky Mountain Outdoor Living team. We worked together on my project for a full year and in that time they were able to turn our backyard dream into a reality that exceeded our already lofty expectations. The design team took a very rough explanation of what I was looking for, added features and elevation changes that I couldn't have imagined on my own, turned it into a 3D animation that brought excitement to our entire family and then set forth to build exactly what they promised. Along the way I was introduced to a professional and skilled team of workers that created beauty and craftsmanship in everything they touched. Even when I decided the initial plan needed some additions, or changes, or I just simply changed my mind, never once did they say they couldn't achieve the outcome I was looking for. All they ever said was "Yes, absolutely, we can do that". It was almost a surreal experience working with a contractor that not only kept their word, their schedule, and their price point (except for the design changes which were 100% on me), this contractor went BEYOND the ordinary and into the EXTRAORDINARY throughout the entire project. Most of us are used to a contractor that just wants to finish the project and move on, RMOL truly cared about creating an outdoor living space that our family would truly love to "live" in.

    Our project consisted of transforming a 20,000 sq foot backyard of overgrown trees, dying grass and misshapen and unkept hills (all from a previous owner), into a 20x40 shotcrete swimming pool, a 9x9 spa with a sheet waterfall, a 4 foot circular fire pit with a rounded seating area, a raised pavilion for an outdoor kitchen, a grass soccer pitch and a waterproofed and finished underdeck for the 700 sq foot deck above. Not to mention hundreds of sq feet of pavers, dozens of feet of multi-tiered retaining walls and capped off with dozens of new trees, shrubs and outdoor lighting that came together into a backyard oasis of our dreams. This project started with a dream from our family and RMOL turned that dream into a reality that we will live in and love for the entirety of our time in this home.

    5

    Great workmanship. They had a very quick turn around and completed the project when they said they would.

    5

    Great guys to deal with, happy with quality of work and attention to details. No corners were cut, no material spared, absolutely the best!

    5

    We had a complete deck replacement with Trex. The experience from the bid to demolition to installation was excellent. The craftsmanship is superb and we are very happy.

    5

    Intercrus Decks is highly recommended by us. The whole process from Raman coming out to do the estimate and giving us some advice was excellent till the job was finished. Our expectations were exceeded by far.

    5

    I can't say enough about Serge and his team. The deck was much better than I ever thought it would be. Superb craftsmanship, responsive to communications, very professional. Great customer support that is fast at their job, thereby doing everything within the shortest time possible.|The safety overview, the task at hand and finalization was well done.

    5

    Recently, Alex completed the construction of a deck in my backyard. He and his team did an amazing job charging affordable prices. He's an honest expert in the job. I admire his professional perspective plus approachable nature. I won't hesitate to refer my friends to his crew should we need any similar assistance at the backyard in the future. Thank you for everything Alex!

    5

    They went above and beyond our expectations! Our new deck and fence are truly outstanding. The team at Intercrus Service Deck Builders in Kirkland showcased exceptional skill and professionalism. Our interactions with the company were seamless, and they made extra efforts to meet all of our needs. We enthusiastically endorse their services.

    5

    My wife and I are absolutely thrilled with our new deck. From the project's initiation to its completion, the design and installation were handled with utmost professionalism and completed within the expected timeframe. Tony and his team were a pleasure to collaborate with. Tony took into account our budget and provided a multitude of fantastic suggestions to enhance the deck's appeal. In particular, he guided us in selecting a deck color that complemented our brickwork and recommended the use of glass railings. What's most noteworthy is Tony's consistent communication regarding project timelines and his accessibility for any questions we had. I initially discovered Intercrus Service Deck Builders through their outstanding reviews, and I can confidently say that I was not disappointed. If you're considering a deck project, I wholeheartedly recommend them for the job.

    5

    My husband, Tom, and I were searching for a contractor who could visit our home, provide us with options, samples, and a quote.Raman from Intercrus Decks not only visited but also took the time to explain the various deck materials he offered. He showed us samples ranging from the most affordable to the top-of the line options, providing all the information we needed to make an informed decision. We were so impressed with Raman's expertise and his numerous 5-star reviews that we decided to hire him without seeking further quotes. We are thrilled with our decision. Raman is an exceptional contractor, and we highly recommend him. If you are looking for high-quality materials, expert craftsmanship, and outstanding workmanship, look no further. We absolutely love our new deck! Thank you, Raman!

    5

    Our deck looks appealing, the team under Alex leadership did an excellent job, each day brought a successor as they come and left just as clean. They were careful to pay attention to every detail, There was nothing left to chance as all corners got considered down to the finest of details. We had an easy time selecting composites over metals or any other type of decking material because the kids are always using these areas in playing games hence need for safety measures put in place through this choice. I highly endorse this product.

    5

    Thank you Raman and Intercrus Decks for transforming our random ideas into amazing work of art. They took down our previous deck which was subsequently removed. Using a distinct stair design than what we had thought about, they constructed a fabulous space that made we feel complete. Throughout his interactions with us, we believed that he had our best interest at heart. Raman and Intercrus Decks thank you once more! I would recommend Raman with his crew to anyone looking for the best deck.

    5

    In the summer of 2020, Tony and the Intercrus Service Deck Builders in Kirkland team crafted our back deck, and the experience was so outstanding that when we decided to build our front porch in the fall of 2023, we didn't even consider seeking quotes from other companies. Tony maintained a welcoming and informative approach, never pressuring us, and always ensuring that the plans aligned with our desires. The team excelled in their communication leading up to the construction, with regular check-ins throughout the building process. Their craftsmanship is unparalleled, resulting in a truly beautiful final product. We absolutely adore the decks created by this company!

    5

    This summer, we have been having a broad deck project in our backyard and therefore reached out to multiple companies for quotes on installing vinyl decking. Raman Intercrus Decks’ contractor not only responded swiftly but also showed up at our place and even offered some useful tips on how we could go about completing our plan. The cost was quite fair while work was accomplished on time. Raman along with his entire team were highly professional; they even went out of their way by loaning us a “tool” we required to complete laying down deck sheathing before the vinyl decking installation day arrived.For more than two decades now, we have been within the building sector and it was good seeing a firm which took pride in every detail they handled. Everything about Intercrus Decks including their communication has been awesome from the first call up to completion of the job. This means that our satisfaction could not have been any better than this since we had no chances for regretting why we chose this company. We have reasons to employ Intercrus Decks once again and there are other matters in our grounds where we are considering them.

    5

    Thank you Intercrus Decks in Kirkland!Jack from the office was great at keeping us informed, providing guidance, and giving excellent customer service. As for Bobby the installer, he wasn’t only quick and efficient, but he also went overboard to reach out when an error was made so that he could fix it at a convenient time for us. At the end of July the work was completed; by then, however, we could not take the quality pictures it deserves because we were too busy enjoying our deck. Here is the winterized deck. It’s always awaiting a good day for some BBQ

    5

    Intercrus Service Deck Builders provided truly exceptional service, setting the bar high from the moment we first contacted them until the completion of our deck project. The entire team, led by project manager Andrew, along with the workers, was absolutely fantastic. Their professionalism, punctuality in starting the job, efficient material procurement, and craftsmanship were all top-notch. Incredibly, the deck was finished in just 3 days, yes, you read that right, 3 days! We extend our heartfelt gratitude to Andrew and the entire Intercrus Service Deck Builders team for delivering an outstanding job and an exceptional customer experience. Warm regards, Kate & Tom..

    5

    Thadd and his crew took care of our yard for many years and were always so prompt. I never had to wonder if they were going to show up, and they always did a great job. Billing was easy and appreciated quick response when I needed something.

    5

    Thadd was easy to work with. He helped save us money by using predefined county/building rules to avoid paying for an additional engineer. Would recommend.

    1

    Contracts with Wights are invalid and do not conform with WA law (RCW 18.27.114). They did not show up for work as promised and attempt to use an invalid contract to refuse to return deposit. I am currently in communication with the WA ATG and they additionally referred me to Dept. of Labor for additional actions. Beware of contractors who are unreasonable and unscrupulous.
    2. Reply to Response from Owner.
    Contrary to what they claim Wight's kept $2000 of my deposit. There is an ongoing investigation (Case number: CCTN #337797) with the Attorney General of Washington for improper procedures and legal remedies are being explored. I will update this as it progresses. Don't sign any contract that does not contain a contractor registration number and a proper Disclosure Statement as required by RCW. 10/13/22

    5

    Thadd and team did an awesome job of demolishing the old deck and replacing with a new one, ahead of schedule! The team worked in the rain and cold, without a break and were extremely professional! They are highly recommended!

    5

    As we were going through the evaluation process for our deck remodel, we were so impressed with how thorough, professional and timely Thadd was in helping us make the right decisions. We highly recommend Wight Landscaping for your deck building needs!