Deck Builder reviews across the US

Josh and his team did a great job renovating our pool deck. It looks great!

We went with this company because they could do everything we needed without us using multiple companies. They were really nice, and seemed very professional. They have a really big problem with communication between each other unfortunately. One brother comes out, and promises all kinds of things without checking with the other. After we signed and paid the material money the work began. The brother who actually does most of the work then tells you that the different details you talked about and wanted are a no go. Such as for the air conditioning unit I asked that be hidden in some kind of way so it's not such an eye sore. We were told hey cool we can make you a table out of it while leaving holes for it to breath of course. It gets built, and I'm like wait a minute. Then I get told no we can't do that. It wouldn't be able to work right. Which is completely fine if I had been told maybe. They still tried to make a table around the top so we had some kind of space. It looks horrible. The wood is all warped and curling upward, so not a table. The deck itself has a good foundation, but the rest is just crappy. No cuts were made correctly, so there is a lot of space where the boards should line up. They just said that's okay, and filled it in with wood filler. Which started chipping out 2 days later. The stairs and edges of the deck they didn't measure, cut, and then place the boards. They place all the boards, and then took the saw and cut them all at once. So, nothing is straight and even. The whole thing started falling apart and looked like the deck had been here for years just 6 months after it was put in. When it came to the details, every one of the cost a lot of money. I thought cutting straight, cutting boards so the fit perfectly, sanding, and staining were all a part of just doing the job right. Apparently it is not. I didn't have any money left over to pay for all these extra "details". When they were putting in the railings there were these beautiful knots in the boards that I really liked, and told them. So they left them. The problem is they didn't do anything to secure them in place or tell me it was a bad idea to keep them. So now instead of pretty knots I now have holes with screws sticking out where they used to be. The stain job that they did we had them do 1 coat because it was $200 for every coat. We could only afford one coat because like I said before we used the whole budget already. The stain job was not good. It was uneven, and large spots were left unpainted. We had to have them come back, and paint those spots. Our house also now has stain on it as well. It was not a careful or clean job. We tried to get them to come fix stuff that is falling apart. Supposedly it's under warranty, but all they did was send one of their guys out to take a couple of pictures, and have done nothing but ignore us. Honestly we are most likely going to tear the deck up, keep it's bones, and rebuild it ourselves. I feel really bad leaving this kind of review for people that are so nice which is why it took me so long to do a review. In the end though just because your nice doesn't mean your good at your job. For the deck portion of the review I would give it an F or a 0. On the other hand, which is another reason for my lack of desire to do a review, the rest of the work with the sprinklers and the sod we're amazing. I absolutely love the job that was done there. I don't have to stand out in the heat to water anymore. The trees and grass are growing beautifully. The sod filled in very quickly, and the HOA is not on my case anymore for an ugly yard. I love it! For landscaping and sprinkler system work I would give them an A or a 10.

Josh was timely preparing an estimate which included job details, photos, and professionally made diagrams.

Josh and his crew transformed my property! The new retainer wall matched the existing wall. My staircase was made useable! My driveway was enlarged and smoothed out. My entire lawn was replaced and is now green and lush. My new fence enhances the beauty of my neighborhood! Thanks Josh!

I just had a composite material deck completed on my commercial building with railing and custom framework. Josh, the owner and his crew did an excellent job, and I would highly recommend him and his company for any of your decking needs

Proud to advocate this Landscape company- these guys cover it all from your yard needs to outstanding fences and decks. Highly recommend them for their excellence in design, construction, and the end product they achieve everytime. So give them a call, you won't be disappointed but rather highly impressed to say the least- I guarantee it!!!

Good company. Does outstanding work. Pretty much can do it all. Good Quality. Used their tree stump grinding services. Outstanding work. Fence build was perfect.

I would highly recommend JCustom. They are professional, extremely detailed oriented and produce a beautiful product. They just finished my backyard and I could not be happier. It turned out better than expected

Jcustomlands came very highly recommended to us. They did the most amazing job creating an outdoor living space.
Josh and his team were the most Kind , professional, knowledgeable , skilled amazing group. They all go above beyond.

Excellent service.

Josh is incredible at helping bring your design to life.

His knowledge within the outdoor construction industry shows through his work.

Highly recommend his service for any of your outdoor home renovations.

I had multiple issues this last summer in my back yard. I had concrete around my pool and stamped concrete under patio area. I also had a severe drainage problem that caused large areas of water to pool when it rained.
Josh provide me three different options to correct these issues.
All concrete was removed by wheelbarrow, drainage was run underground, and new pavers were laid. All this was done in concurrent with pool renovations. Both contractors worked perfectly to insure the jobs could be completed in a timely manner.
JCustomLands went above and beyond my expectations. Work crew was profession, cleaned each day and was respectful during work hours. Josh resolved any questions I had and I was never in the dark of what was happening. Communication is differently a strong advantage with this company. The Follow up work and questions after work was completed is another reason that this company is the best in town.
I highly recommend JCustomLands for any landscaping issues.

This is an amazingly talented group. Artistic, experienced, efficient and honest. Josh communicates well and is responsive to questions and concerns. Everyone associated with the company was just amazing.

JCustomLands work speaks for itself! The team combines artistry and excellent craftsmanship with a good work ethic. They are reliable, hardworking, and respectful of your wishes and vision. I highly recommend this company for your landscaping needs. Well worth their price!

Josh did an awesome job on our veranda and deck. We asked him to be creative and he built a work of art! We couldn’t be happier.
During the entire process, he communicated with us every step of the way. We give him the highest possible recommendation.

We took a chance on this company after searching for someone to build a large deck for our above ground pool. SO GLAD we found them. The owner was always on site - always available if we had questions and his crew was by far the most professional we have ever seen. The work they did was fantastic and we will be using JCUSTOMLANDS OUTDOOR LIVING for future projects.

We have been working with Josh and his team now for a few years on various projects. They are very respectful of our property, communicative, and just good friendly folks. Always a pleasure doing business with this company. Thanks!

Josh and his amazing crew did a beautiful job on our back patio re-do. Our poor drainage issues have been resolved, and we absolutely love the new beds, along with the covered BBQ area. My wife was hoping for a fountain, and we ended up with three. (Happy wife, happy life!)

This is the third time we’ve hired Josh and his crew in the last few years. They installed a French drain for us a few years ago, and also completely redid our front yard two years ago. We have future projects in mind, and know we’ll be calling on Josh again in the future. Give him a call. You’ll be glad you did.

Josh and his entire team created a well built 1,000 sqft deck for our church's community center and we couldn't be any happier on how it turned out. They were on time, on budget and extremely professional throughout the process. I would highly recommend them for creating a first class Trex deck for your home, business or church.

Great landscaping company! The crew was courteous, professional, and did a fantastic job. They exceeded my expectations!

Josh replied to my inquiry nearly immediately. He was very responsive - coming to site, visiting with me, and providing quote quickly. Loved his crew - they were very professional and stayed on the job until completed. I am very pleased with my new pool-side deck. I would gladly use them again.

We are so pleased with the way our new deck looks. It exceeded our expectations! Thank you so much.