Fire Damage Restoration reviews across the US

4.6 based on 2873 reviews Back to the listing
    5

    I highly recommend CRS of Indianapolis! Marty Gurry guided me through a very stressful situation. He and his employees were professional and friendly. They worked quickly and efficiently. Communication was excellent regarding arrival times, work involved and pricing. A good experience from beginning to end!

    5

    Awesome team! Took care of our stuff both taking out and putting back. Easy to talk to and work with!!!!

    5

    Marty and his crew did an exceptional job handling the contents from our garage fire. They took care of our belongings and he was available to answer questions when we had them. Hands down the smoothest part of the restoration process start to finish!

    5

    Extremely caring , careful, punctual and knowledgeable owner Marty and great staff has made my flood recovery and move go smoothly. You could never ask for any better results from other moving companies.

    5

    Pennie and I have been very impressed by the caring and quality of service that Marty and his team provided. We felt traumatized when we learned that the damage in our house’s lower level would require moving everything out to storage. Marty’s team guided us through this journey. They moved and cleaned the damaged items and helped to dispose of the items that were a total loss. Coordination with our insurance company was flawless. We joked when they delivered our items after restoration that we didn’t want to see them again! But if we do have fire or flood damage, CRS will one of our first calls for help! Thank you CRS

    5

    100% recommend this company!!! Marty and his team were incredible during our disaster. Not only did they pack our entire house in a matter of 2 weeks, but everything came back in even better condition (they cleaned what they could) and nothing was broken. They meticulously cataloged our stuff and Marty was always in contact with me. He was patient and very kind. Both his packing crew and moving guys were efficient and pleasant to work with. They broke down our furniture and put it back together with no missing pieces. We were truly blessed to have this company come to our rescue and make a terrible life event just a little better.

    5

    Marty is amazing, let's start there. When we had our basement flooded we were referred to Marty and his team for the removal of our items. Not only was the team very caring with our items but the removal and return of them in our home was flawless. They put care into our items as if they were their own. Marty even went above and beyond and got us info regarding a pool table (this was outside his wheelhouse) and went above and beyond. His communication was superior and above all he even asked us about our animals. I couldn't recommend CRS enough! Thank you Marty

    5

    Marty, Damiane and Caesar worked their tails off to get all of my furnishings out of my house in one day. Having worked for a moving company for two summers during my college days, I’m very knowledgeable about how they do their job. GREAT JOB GUYS. Thanks for the help. Dr Richard L Patterson.

    5

    Sadly, we had a flood caused by a small hole in the copper waterline in our kitchen. It created a huge mess.
    Fortunately, we were referred to Content Recovery Specialists.
    From the moment we met Marty, we felt at ease. There are a lot of emotions that one experiences when one’s house is damaged.
    Thankfully Marty and his crew had empathy and understanding. They provided us with a plan to remove our property and store it until all the repairs could be made.
    They used care in packing our property in boxes, after they photographed it. Then everything was packed in the truck and taken to the warehouse.
    Marty kept in contact with us and provided a detailed list with photographs so we knew what they had.
    The packers worked relentlessly to ensure everything was packaged correctly and safely. They had the whole downstairs packed up in no time.
    The repairs began the next day and as we neared completion I notified Marty and he scheduled a day to return our property.
    And once again the crew were efficient and professional in bringing in our property and putting it back from where it was taken from.
    My wife and I are glad that there is a local business that does this kind of work on the level they did. It was one less worry and stress that we did not need. Our property was safely returned undamaged.
    Content Recovery Specialists is a company that you don’t want to need, but if you do you will have no regrets.

    5

    Marty at CRS and his entire team has been a Godsend during one of the most difficult times of our life, they helped us empty out the apartment of a family member where a tragic fire occurred. The entire team of 8 crew members were there to support us and worked under very difficult conditions to get everthing out. They've taken very good care of what we could salvage and created a detailed inventory of every item. We don't have enough words to thank them all, if we could give 10 STARS we would!

    5

    Marty and his team have been the best part of this process! While I've been really struggling with all the other departments and individuals associated with this water damage over the past 3 months, Marty was so kind and easy to talk to. He kept in communication with me the whole way through and made sure I didn't have any questions. Him and his team were able to pack my house up and out in less than 3 hours, and the return took less than 30 minutes! For it to be so early in the morning, everyone (Dee, Cesar, and Paloma) were all very nice, helpful and gentle with returning my items. I wanted to put sliders and clean the bottoms of my items before returning them to my house and the men were so patient with me, as I know some of those items were heavy. Overall, great experience with CRS! Thank you for being the simplest part of this nightmare!

    5

    As a fellow professional in the industry, I can confidently say they set the standard for professionalism, reliability, and quality workmanship.

    Their team is organized, communicative, and consistently goes the extra mile to ensure projects run smoothly and clients are completely satisfied. From detailed project coordination to top-notch roofing and restoration work, they handle every job with integrity and pride.

    5

    Campbell Restoration was hired to complete interior repairs due to storm water damage. The two individuals completing the repairs were Rob and Nolan. A very personable and professional team. They kept us advised of their arrival times and work progress. They just completed the project today and my husband and I are very pleased with the work and cleanup. We would definitely recommend Campbell Restoration and this team for any future repairs/restoration projects. Great Job!

    5

    I recently used Campbell Restoration after my basement flooded. My difficult situation turned into a positive outcome thanks to this company. Aarion was great to work with. He went above and beyond to help me. He made sure I understood what was happening every step of the way. I would highly recommend their services!
    Brandy

    5

    We were connected to Campbell Restoration by USAA when we had some flooding in our home. They did such a good job working with us on the restoration that we partnered with them to do some additional renovations. On the restoration side, Aarion was so responsive, helpful, and thoughtful. On the construction side, we were delighted to work with Rob, Nolan, and their crew. Our new kitchen is gorgeous, and the craftsmanship is top notch. Their hard work and customer service focus made what would have otherwise been a terrible experience into a great one. We hope we never have another house disaster, but we would definitely be delighted to work with this group again.

    5

    This is my first review of Campbell Restoration and Chris Buck, but not my first experience with them.
    After a house fire and a terrible experience with the insurance company, we became very close with this group. They are proficient, timely and thorough.
    Recently, in a new house, we had many quotes from well named places for roof replacement. I called Campbell for their recommendation for the job. They said 'US'!
    I didn't hesitate. Between adjuster and completion was 2 weeks. They even fit in time for some minor improvements in the chimney.
    In short, though it's taken many words, Campbell and their crews, have become extended family. And if you have to make a choice, I recommend them.

    5

    Campbell Restoration was recommended to us by our insurance company to replace our roof after hail damage and we're glad they did! Their representative, Adam Frump, was knowledgeable, super responsive, and handled all the requests by the insurance adjuster. Best of all, the work got completed before the weather turned nasty. We're relieved to have a brand new roof headed into the winter - thanks!

    5

    When the unexpected happens, Campbell Restoration will be there for you! Their team of experts made the process of dealing with smoke and fire damage seamless. They guided us through the process, from beginning to end with care and ease. Thank you Tim, Chris, Joel, Josh, Makenzie, Janie, Karen & the several others who worked with them. We can’t say enough good things about this company and the team of people who are the heart & soul of it. We highly recommend their services.

    5

    We had an external battery pack catch fire in the middle of the night. We called the insurance and the connected us with Campbell Restoration. Chris Buck and his crew were great to work with. They did quality work in a short time. I would definitely recommend them for any home restoration project you have.

    5

    Adam came out after dark and quickly took care of our sagging soffit. Very pleased with the service - you can count on our being a repeat customer!

    5

    We had an incredible experience with Campbell Restoration. Our basement flooded and they were quick to respond with a reasonable quote for mitigation services. They worked directly with my insurance so that was one less thing we had to worry about! Everyone was so kind and friendly and had a great attitude. It made the less than ideal circumstance all the better. We HIGHLY recommend Campbell Restoration!!!