Fire Damage Restoration reviews across the US

dishonest and didn’t want to pay for tile installation

PTR Was very professional and did outstanding work.

Nice work, very good customer service!

Did a great job for us. Went above and beyond!

Delivered on time at a fair and reasonable rate

Fast,Reliable, Reasonable and Courteous. Great job guys. Thank you

Called a few companies. Be careful. They all claim to be Chicago board up but this is the , as they say ' the original'. You can count on them.

They were there 45 minutes after I called. Can’t ask for anything better than that. Appreciate Vickie!

This is basically a BAIT & SWITCH situation. The company is A+ rated, and the woman who does intake is very nice, but they contract out the work to other companies that provide abysmal customer service and can't be bothered with answering questions or going beyond the bare minimum (even though you pay a huge amount for the work). I reached back out to them to assist in resolving the issues I had with the contractors and never got a response. The contractor was unresponsive and disrespectful- I still have to resolve the issue and without the help of the people that work with them. Unbelievable.

FOLLOW UP: Months after I posted this review I got a response from the company (listed here). Then I received a call from Jason, who said he was the owner of the company. He listened to my situation and said he would follow up but never did. So even when my issue was heard at the highest level there was no resolution. There is no way I would use this company again.

Christian did an exceptional job explaining the process. There were no surprises along the way. Thank you for the great service and outstanding workmanship!

A Grade did an excellent job on the roof. They were very professional. They also did a great job cleaning up.

I was so pleased with the attention to my case. First accommodating the days and times to the final results. The repairs were perfect and everything was clean and looked GREAT! Superb work!

Great service always the best price, very satisfied specially in Connecticut is Hard to find good contractors, glad i friend of mine told me about you guys ' keep up the good work!!!

Great company in NJ and CT , this is it yep , they just took care of it , no questions asked , just back to WAAYYYY BETTER THAN PRE-LOSS CONDITION hehe extremely happy with the results !! I got recommended to them by a friend in CT.

Yes!!! A grade is the Best in CT, don t look no more they got you!! You Will be happy with them!! Just a great worker theam

Easy to work with and communicated well. Pleasant workers and office staff. Very professional throughout the entire process and very helpful in getting the job done the way I wanted.

I can’t say enough good things about this company. From day one of our flood they came in and took charge and got our basement back into incredible shape and even better than before. Highly recommend.

A Grade Property Restoration did a great job for us. Dean and his team were great to work with. Highly recommend.

great what can i say , really happy with the service, great connecticut contractors , they will also help you with your insurance to get more koney from your claim !! go a grade!!

Very good and comprehensive crew , in CT you are covered with A grade , when it comes to repairs they are always there for you. Thank you for your great support with my insurance though…

The gentlemen I worked with from A Grade were nothing but amazing during my time of need. They took care of me and my family through the entire process of getting my home back in order. They were not only personable but very professional throughout the entire process. I cannot thank them enough!