Flooring reviews across the US

We've had Ben refinish floors and rebuild stairs and in both cases the work was amazing. The craftsmanship is incredible with tremendous attention to detail.

Ben re-did our floors probably 6 years ago, and patched in where there had been water damage. The floors are still beautiful and they did excellent work,

I needed Ben to do an estimate to refinish some hardwood flooring on a property that was scheduled to close. Ben dropped everything and did it immediately and was professional and courteous. Other agents in my office have had very positive experiences with his hardwood flooring services. I will definitely recommend Ben in the future.

Ben is the man of skill and integrity. If you need your floors done right at a very reasonable cost, Two Trees Flooring is the way to go.

Incredible quality and service. Ben did an outstanding job on our new hickory floors. He Laced in two new rooms where there used to be carpet and stained all the wood a darker special walnut. Ben is a high character individual and clearly takes great pride in his work.

In 2022, we had originally renovated our kitchen using JSI cabinets purchased from a company in Knoxville that went out of business in 2023. In 2025, we decided that we wanted to add a tall pantry cabinet to match but had to contact JSI Cabinetry to see if there were any local reps. We were given the name of a well-known cabinet company and also Palm Tree Flooring, Tile and Cabinets. The sales rep at the well-known cabinetry company was absolutely not interested in helping us with a single cabinet purchase and suggested we come by the showroom in the future. We decided to call Palm Tree and were put in touch with Grace. What a world of difference! Grace loves the cabinet and design business and was excited to help us try to match our new pantry to our existing JSI cabinets. Our cabinets were 3 years old, and there was a possibility that the door style and color had been discontinued. Grace went out of her way to make sure our door style and color would match! We ordered our new pantry cabinet, picked it up at Palm Tree to limit delivery charges and added it to our kitchen. It matched flawlessly and we are very happy with our additional storage space. Grace made this experience fun and exciting and showed excellent customer service. She went above and beyond to make us happy customers!! Thank you Grace! Here's some pictures...

The owner request me to change this review from a 3 star. I think that most people would agree that it could be considered trying to cheat the ratings, but I have thought about it awhile and decided that even though the arrogant attitude we received from the lady in the front of said business, I will raise it by 1, because maybe she was just having a hard day. I will never return to this business, but I will be understanding that sometimes people can have a bad day. I don't see anymore bad reviews, so I imagine this could be true. I will also like to say the email was kind and considerate.

Great experience with Palm Tree. A contractor I was working with asked me to me him there and he never showed up (and was unprofessional throughout). After showing me some great cabinet options, I remarked on how the no-show was the last straw and I was firing the contractor, but would keep their number and samples for the next one I hired. They told me they do remodels too and I invited them in for a quote. From that point on my remodel became a series of successes. I'd spoken to so many contractors and the folks at Palm were incredibly helpful, had wonderful design ideas and went above and beyond to design customizations for my atypical requirements. They had great advice throughout the process, the workers were great, and the job came out fantastic. A kitchen, full bath, and half bath full remodel, with extensive repairs to ceilings, walls, and floors in the living room, office, and basement. Plumbing, lighting, natural gas install, appliances, sheetrock, paint, flooring, you name it and we had it done, and Palm did an excellent job with it. Victor, Grace, and all the staff were wonderful. The house is so much better thanks to the skill, service, flexibility, and suggestions of the folks at Palm. It's hard to find any contractors these days, let alone ones that are great at their craft and so pleasant to work with. Thank you so much!

Exceptional product and work!

Everything you need for great prices

Grace is great to work with. Always super helpful.

Awesome people to do business with! Competitive pricing for great product! Highly recommend giving them a shot for your business!

Completely replaced cheap flooring installed by builder

This place has a great selection of high quality flooring, the installers are very professional, and were experts in their job. Would recommend this company to anyone I know, and will for sure be using their services again!

I have worked with many Flooring professionals in my career some good some not so good. Palm Tree Flooring is at the top of my list for excellence

Amazing prices, easy to deal with, honest, on time, professional, knowledgeable and hard working. Eleven hundred square feet completed and it looks beautiful. Great customer service is alive and well at Palm Tree Flooring.

This place is straight up amazing. Victor is very knowledgeable of his work, and is super helpful! Victor helped me choose the right flooring for my homes, and installed them very quickly! The prices and the quality of the floors are also amazing!

If you are in the market for new flooring, I would highly recommend Palm Tree Flooring.

I had the pleasure of working with Viktor's team to install luxury vinyl plank flooring in my

basement. I must say, I am thoroughly impressed with their work.

Viktor's team removed the carpet that was previously in my basement and installed the

new flooring seamlessly. The installation was completed in a timely manner, which was

important to me as I had a tight schedule. I appreciated the attention to detail that Viktor and his

team provided during the entire process. They were able to match my existing flooring perfectly,

which was a bonus.

I also appreciated that Palm Tree Flooring is a BBB accredited business with a stellar

rating. It provided me with peace of mind knowing that I was working with a reputable and

trustworthy business. The installers were certified, licensed, and insured, which added to the

level of professionalism that was demonstrated.

I was impressed by the range of flooring options and services that Palm Tree Flooring

provides. Their in-house design consultant was extremely knowledgeable and provided me with

guidance on which type of flooring would work best for my specific needs for the basement.

The consultant suggested waterproof flooring for my basement, and explained how this type of

flooring is more resistant to water damage, mold, and mildew, and easier to clean and maintain.

She was able to answer any questions I had about the different types of waterproof flooring

options available, and explained the importance of waterproof flooring for a basement, where

moisture can be a problem. I appreciated their knowledge and expertise in this area.

Overall, I would highly recommend Palm Tree Flooring to anyone in need of quality

flooring and installation services. Their attention to detail, professionalism, and range of services

makes them the top choice in Knoxville, Tennessee

Palm Tree Flooring was wonderful to work with! We have used them for flooring in restaurants as well as residential. From choosing the best flooring options to installation, the process was fun and flawless. Everyone was very professional and the work was done quickly on a timeline that worked for us. Highly recommend Palm Tree Flooring!

The crew at Palm Tree Floors is phenomenal! We love working with everyone on the team. The work is high quality and reasonably priced. I can’t recommend them enough.

I was looking for flooring for condo I bought, victor showed me flooring, came out to measure brought sample of flooring I picked out and some others I liked a different flooring which was cheaper. Victor ordered flooring it came in within 4 days ,he delivered it on a Saturday Started job on Monday. He completed job in 4 days as I bought 2100 square feet. They were very professional, courteous, and very hardworking. I would highly recommend palm tree flooring. I would give them ten stars if I could