House Cleaning reviews in Altamonte Springs, Florida

Great job and phenomenal customer service from the cleaners. I only wished the initial price was a little bit lower since my apartment is so small. But nonetheless, I also wanted to advise that I would like Jennifer/Tanya (Route 16) to come back for my weekly schedules. They were awesome and kind and their attention to detail is impressive and comforting. They made my home spotless and their personalities made me feel comfortable to have them in my home. Would definitely recommend.

I must sing the praises of Kristina and Aiysha sent to clean my house today. They did a great job and focused on the big and small details. They listened and accomplished everything including vacuuming my stairs and dusting pictures on the walls. My bed was made perfectly and my son even noticed how well his room was dusted. They got it done in great time even with my dog trying to bite the vacuum. I'm guessing they are your superior team. Thank you for sending them to my house today.

It took us some time to find the right fit, but I think we finally found it. We have a 3-story townhome with 3 bedrooms and 3.5 bathrooms, and Molly Maid did an excellent job. The cleaning was extremely thorough and detailed, every space felt fresh and well cared for from top to bottom.

We specifically requested Jenifer and Tanya, and they were wonderful. Both were mindful, friendly, professional, and very nice, and you could tell they truly take pride in their work. Nothing felt rushed, and all the small details were handled beautifully.

We highly recommend Jenifer and Tanya!

I scheduled a move-in cleaning at the end of January with Molly Maid and the booking process online was super easy to a slot I needed and everything was quickly confirmed via text and call. They had the best duo come and get my apartment ready for my move-in day. Jennifer and Tanya (Route 16) were an absolute delight and ensured the place was free of dust and debris and took extra care of to ensure the floors were spotless since it was made of the kind of material that most traditional mops wouldn’t work well for. I had to be at the apartment during the time they cleaned and I felt so lucky that they were the ones that were booked that day because they were so easygoing and friendly that the time passed quick. I want to gatekeep, but everyone should be asking for the Route 16 team! Jennifer and Tanya were a joy and did an excellent job so I will definitely be requesting them for future cleanings and Molly Maid will be my go-to as the pricing and service all lined up well.

It was our first time to use molly maid . The staff arrived within the contracted time. Jennifer and Tanya were very courteous and polite. They were amazing! Will definitely hire again! Great service! Shout out to Route 16!

This review is for Team 11. I paid over $600 for a 4.5 hour deep clean. Team 11 was here for 3.5 hours and completely ignored two areas that I specified for cleaning. When I asked the team to finish cleaning the remaining areas, I was told "more time, more money". Cool. I contacted Molly Maid and had a 2nd team come out for free to complete the clean.

The 2nd team didn't do that great of a job but I won't hold it against them. Regarding thr 2nd team, however, I was told they would arrive after a certain amount of time (a specific time that was discussed over the phone prior) and they were 30 minutes early, causing me to rush home. Poor communication.

Back to Team 11. For the areas they did clean, i expected more. There were window and door sills left dirty, the handles to my oven and fridge were dirty, there were noticable stains on counter appliances and some parts of the floors felt like they weren't swept.

I will absolutely not be using this service again and I recommend others to find a more thorough cleaning company that gives you what you pay for.

First time using Molly maid for a 1 hour “deep clean”. Overall would not use again because I feel the price is too high for the service provided. One maid who focused on my bathroom (Raquel I believe) was phenomenal and did a really great job. My bathroom was left spotless .Other maid spent one whole hour in my kitchen (which is small to begin with, see the picture) and left my cabinets dirty (yes, I told her to focus on these when she got here because I spilled stuff on them) and the space behind my appliances dirty and didn’t even touch my bedroom to at least dust my tv/nightstand, put new sheets, or dust living room table. The company offered me 10% off for next clean. $158 for 2 people to do just a deep clean of bathroom, and clean my kitchen, vaccum+mop for 10 minutes is not worth it to me, my apartment is 785 square feet including a balcony by the way.

Links to a company in Dallas TX, this is not a legitimate branch of that. I tried to set up for service and they called to let me know they only service Dallas. Not sure is that was just Google or the owners but just FYI cannot set up appointment via the link.

I have recently used Sparkly Maid Service to clean my parent's home to try them out. I have used house cleaning companies before and was never satisfied. I did a google search, I found and decided to call and inquire about their services. The gentleman on the phone shared a list of things that other cleaning companies pay no attention, I was impressed by the presentation and decided to schedule a clean for my parents. As promised during the phone conversation, 2 cleaning ladies showed up on the scheduled date, they were punctual and very courteous. They proceeded to do their routine and by the time they were done, the house was immaculate and found nothing to complain about. Once you hear their secret recipe, you would not think twice about hiring them!