Reviews of local pros in Altamonte Springs, Florida

2 years now and had some minor issues that required poor reviews to get completed. Once the reviews got posted within hours the text came and the contractors shows up the next 2 days. My recommendations don’t let it come to that.

Pool is looking good and functioning properly with everything finished.

This is not really a review as they were "too busy" to look into or work on my project. I have a pool renovation that was bid on by several other companies for around 60K, Paradise Pools told me my project wasn't "big enough" to bid on. Someone else gets my business then. C'est La Vie! :-(

After looking online and calling around, I was really excited to potentially work with Paradise pools after seeing all the good reviews. Unfortunately my experience wasn't the best. I have a 75k budget for the pool and also need some miscellaneous items I wanted to add in my yard. Outdoor kitchen & concreteslab (separate from the 75k). I thought I would get some direction on a subcontractor for the kitchen, but my salesperson didn't seem interested in looking into it. Still not sure if Paradise subs that scope out or not? Apparently he was super busy with everyone's requests (his words), that I was told I couldn't get the full picture drawing other companies do so you can see your vision of how it will look. That for me was a huge bummer, as I'm sure for almost everyone you would want to see the full picture of what your pool is going to look like. With just measurements of a pool for me was not enough, especially on such a huge project for me and my family. Once I received the proposal (which I felt like I was a bother for even asking for it), I had no clue what some things even meant because nothing was explained. It was just emailed and a follow up text a few days after asking if I was going to move foward. So now I ended up contacting another builder that was able to explain everything to me, show me a 3D picture of how my pool is going to look, ask me specifics on what I wanted so pricing can be as accurate as possible on spa heights, tiles, pavers, etc., etc.. Still not commited to them yet, but ppl do your homework! I am not going to put names out there because it is not my intention of bashing someone. Maybe I just wasn't lucky on getting a good sales rep. Just disappointed it turned out this way.

Paradise Pools by Design has a vision of making any plan designable and buildable for any customer. In an exciting move, they integrated the quality and innovation of Riverflow Pumps into the power of their extraordinary. Paradise Pools by Design has a long history of using Riverflow Pumps by Current Systems in its projects to give customers what they want. Once integrating our pumps into their designs the synergy earned instant recognition. Ryan and Wes are focused and visionary builders who seek out the best quality equipment to give life to the designs they build. Paradise Pools by Design is ever mindful of the lasting value of the work for their customers. A pool or spa built with Paradise Pools by Design combines the client’s dream with the proven performance of the best equipment on the market.

Ryan Holland and his entire team are the most professional contractors I have had the pleasure hiring, period.
All usual pain, patience and frustration one must endure when hiring any contractor to do any type of project - these guys were the exact opposite; what a pleasant surprise..
Starting from their fair pricing, no budget surprises, work started on time, their attention to details and perfectionism, calling to check if everything is ok after getting paid in full and more.
It was a real pleasure, I would not hire anyone else for a custom high-end pool. I just wish they had more services that I could hire them for instead of all the rest of the contractors out there !

Excellent design and construction. They use the best quality materials, specifically they use the original PebbleTec which really makes a difference in pool finishes.
But what I really like is the service that support their company after everything is done. Matt Clark is in charge of that department, and I only have positive feedbacks about him. He is very professional, knowledgeable, friendly and very fast solving any issue.
Im very happy with the experience I have had with them.

I had a very smooth experience with the company. They take time to explain everything to you in details and go above and beyond to make sure you understand everything. Also they listened to us and made sure to design the pool of our dreams. They also provide with better quality pools that will allow you the peace of mind in the future. I can’t wait to see my pool built!

We chose Paradise Pools by Design because of Brett Holland and their eceptional experance with rock work . He came out to our house to view our property and listen to our wants / desires for our dream pool. We had a unique yard and needed advise for pool placement. Unlike other contractors Brett took our input along with the flow of our house and yard into the design. He obviously spent many hours creating the design concept. His 3D rendering was beyond the best technology used to show our future dream pool. We had not experiance this type of detail and visual expearance with other pool companies. He made us feel very comfortable and proved that he was our advocate in this pool process.

Paradise Pools by Design installed the luxury pool of my dreams. From the early planning stages, Wes created a computer generated pool and landscape design that was perfect for my needs and well within my budget. He kept me informed as to what to expect during each phase of the pool construction. The completed project was just what I wanted. I would highly recommend Paradise Pools to anyone looking for new pool construction.

These people are the absolute worst. I contacted them during the design stage and he laughed and said you are way too early, call in a few months.
Wes the owner was incredible until we chose them. The permitting was delayed weeks before being submitted. It was impossible to get them to do anything on time. The only times they would get anything done was when we threatened. They promised and missed so many deadlines. The house was done before the pool. The glass fell out the pool, the marble is mismatched, the spa was weeks delayed. I can go on for ever. Save your self the headache and choose another company. For the money we spent on this luxurious pool, we did not expect this poor service.

These guys built us our dream pool. Ryan is an all-star designer, Jason spearheaded the construction and was always easy to reach and kept in good communication with us. Great crew, always were easy to work with and we would highly recommend them to anyone wishing to create paradise in their backyard!

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Tod Brown (Designer/ Sales) and Justin Miller (Construction Supervisor) - What an outstanding duo!

Tod listened intently and clearly saw "the vision" as we sat down the first time and he drew out and created a perfect pool with all the curves, characteristics and appeal that we desired. All this was happening while Tod's fun attitude and slight sarcasm shined. 🙂 A pool is only as good as it's "guts." He not only made the pool look good from the outside, but he also made sure we had the best of the best plumbing, pump, UV, Fusion2 and lighting options. He ensured we were comfortable and confident with the final design and brought us to the cost we felt most comfortable with.

Justin came to bat for us from the very beginning, ensuring the plethora of subcontractors that came through our back yard were the best of the best. All work completed was done with such accuracy and quality and never appeared to be rushed. If we had any questions during the process, Justin was just a call or text away, always answering immediately or quickly responding. Justin made us feel comfortable and confident in the process even when things might have appeared chaotic at times.

A masterpiece doesn't start off looking that way, but give it some time and the pricelessness of it will gradually appear. This is how we feel about our oasis. We truly have a paradise to call our own! Thank you Tod, Justin and Paradise Pools for all you have done to help us create some wonderful memories in and around our pool paradise that will last forever! God bless you all!

Don’t waste your time! After a great first impression with the salesman, everything went downhill fast. The salesman says our neighbors fence would not need to come down and on the first day of construction that’s the first thing they tell me. It must come down. After repeatedly trying to contact the owner and the salesman, neither would call back. They started the pool on February and it just ended October 23rd! For a 9,000 gallon pool. The quality of the work was ok, not great. But the worst part is the lack of communication. The project manager, Jason and his boss, Matt, would never answer phone calls either and resorted to text! Every small issue we had was fixed but only after telling Jason several times. Each time we’d bring it up it was like they were hearing it for the first time again. Matt does a “final walk through” and says all issues will be fixed. 3 weeks later, nothing was done. So I text Matt and he says he thought Jason fixed it all. I told them I would submit the last small payment when they finished the small issues like neighbors broken sprinkler head. Then that’s when the owner, Wes calls and leaves me a voicemail saying he’s going to send me to collections over something they had not even completed to that point. My guess is Matt and Jason didn’t tell Wes they weren’t finished. But real nice of the owner to finally reach out to his customer to make the threat of collections. I highly recommended finding a better company. That shouldn’t be hard. There were many more issues that I didn’t want to waste my time and put on here.

We are very pleased with our pool and patio area from Paradise Pools . From start to finish we were kept well informed of the progress and completion was actually ahead of scheduled date. Ryan helped us design the perfect pool to fit our property. He was very informative and helpful with the decision making process. All the sight workers were very polite and kept the work area well organized. We highly recommend Paradise ❤️

We have chosen to go with Paradise Pools By Design after working with Brett the last several weeks. Brett was able to create a design for our space incorporating our ideas, along with his design expertise for not only a beautiful final product, but a very functional one. This is our second pool to have built, the first was by a company that we refused to give the chance to build this one. Brett spoke with us about all the difficulties and failures of our first experience with the other company and gave us confidence these would not take place during our build. Brett went over all the equipment and engineering details I was curious about to ensure the final product would be one of great quality and last for decades to come. We are excited to once again start the pool construction process and I will update this review and include pictures once the project is complete. So far we are off to a fantastic start.

Ryan and the team at Paradise pools are the best. I had some product problems that was no faults of Ryan or his team that resulted in rusting scuppers. Ryan and his onsite manager Brandon resolved the problem at their cost. Most companies in my experience would have never taken accountability, but the team at paradise pools hold their business and ethic standards to higher level.
I feel confident recommending them for all your pool construction and service needs.

Top class service!!!

Brett Holland came out and surveyed my land and gave me an impeccable evaluation. He was very professional and down to earth. He educated me on my land and told me what the best fit would be with the space and layout of my land. He took in to account my elevation and topography and all details. He even assured me they had people to assist with replacement of sod and irrigation. Great company. If you are looking for a pool, look no further than Brett with Paradise Pools by Design.

Paradise Pools By Design built our pool and spa as well as performs our weekly maintenance. I LOVE the service they provide. If ever I have an issue Matt and/or Wes jump right on it. So long as they are in business I will work with their company. It is rare these days to work with professionals that are so responsive and provide quality work. Thank you for what your company does to help make my life easier!

- Winter Park, FL Resident

This company is the best!
Our pool is beautifully constructed and the pool equipment is top notch! The guidance given to us as we chose finishes, colors, tile etc. culminated in a beautiful pool.
We have never owned a pool before and the support and guidance by Matt is second to none. Matt knows all things about a pool and we learned so much from him.
We can’t say enough good things about Paradise Pools By Design.

I want to share with you what an outstanding job Paradise Pools by Design did with the design, construction and opening of our new pool. We recently built a new home and we found what would become our dream pool in a home magazine. We had called several pool companies and were unhappy with their attitude when answering our questions and their lack of comprehending the pool design we were looking for. We were given the recommendation of Paradise Pools by Design from one of the local customer home builders. We met with Wes Holland and after just the first meeting we knew that we were going with Paradise Pools by Design. We were very impressed with his professionalism and knowledge of pool design, construction, and maintenance. Wes was able to take that picture from the magazine and create a wonderful pool that fit both our home and our budget. He used a pool design application that was able to produce an image of what the finished pool would look like. This provided my wife and I the peace of mind that the final design would be exactly what we wanted.

I’ve heard of nightmare stories from friends about the actual construction process of their pools. This is absolutely where Paradise Pools by Design excels and differentiate itself from other pool builders. Ryan Holland was the project manager for our pool construction. The construction and the quality of the installation is the most important part of this entire process. Ryan has some of the best tradesman in the business and he ensured that pool was constructed properly and on schedule. When we called Ryan for some minor warranty issues months after the completion of the pool he was as responsive as the day he started the pool.

Paradise Pools by Design provided my family a custom pool for the same price that our neighbors paid for the typical cookie cutter style pools. We would highly recommend Paradise Pools by Design to anyone that is interested in building a pool.

Potts Family
Lake Mary Florida

Connected with Matt and his team in the Fall of 2023 for a 30 year old pool conversion (saline) and complete renovation with heat pump. They have been great and timely. Would use them again. My mother came over on Easter (2024) and swam with my son for the first time and she complimented how beautiful the finished project presented.