Reviews of local pros in Altamonte Springs, Florida

I have to say that this is by far the best business owner I have ever come in contact with. Not just A/C, but any company. Luke REALLY cares about what he does and that the job is done right. He goes above and beyond to do the job he was hired for. He takes the time to explain things to you that make sense to someone that doesn’t know about air conditioning and how and why it works the way it does. We have struggled to keep our house cool even though we have a new unit. We hired him in the hope he could fix our problems, and I have to tell you he addressed and fixed several unknown issues the house had in the attic and the unit in the garage. Now our system is finally working properly. His prices are beyond fair for the work that he performs. He is honest and fair and a very good person! It’s easy to see why he is successful. I would highly recommend his company for the smallest job to a complete A/C system swap out. I promise you won’t find a better company.

Get a Tuff Shed from Home Depot.!!! I'm getting one.!!! 😎
Great experience at the Home depot in Altamonte Springs.!! They were so nice and knowledgeable, I highly recommend them. 💯 😀✨️🤩

I just got off the phone with a dear lady named Serina who works in flooring. I had several questions regarding the cost of installation, etc. Since she was finishing up with another customer, she told me if I didn't mind waiting, she would help me with all my questions. After only a 5 minute wait, she was back to me and SPENT 45 MINUTES WITH ME researching and suggesting possibiities as we both sat at our computers while on the phone with each other. WOW!! Granted, it had been a horrible rainy night and the store was dead, but she didn't HAVE to do that. BEST CUSTOMER SERVICE EVER!

Horrible customer service. Asked for help finding a bolt. Employee sent me to the wrong section. Asked a second time, and the same employee was no help. I found the bolt on my own. However, they did not have the matching nut. Amazon for the win.

Most of the time I have good experiences. However, I've been to the doors and windows desk 4 times in the last couple of weeks to get a quote on a patio door and I had the following experiences; someone will be right with you (nobody showed up), there is no one in this department tonight (from some guy working in hardware approx. 5pm), I am not sure but I will find out the price and call you back (they never called me), and finally I went to the customer service desk and they said they were not able to find me a price because it was a special order (they took my name and number and said someone will call me and they never did).

A/C went out yesterday evening. Was no longer blowing cold air. At 9am this morning I tried calling several companies recommended by neighbors and friends and no one had any availability until later this evening. I called up Universal based on a review on Nextdoor and BOOM! Kevin was at my place just a few hours later. He had us back up and running in no time at all. Not only was Kevin efficient, friendly, and knowledgeable, but he was more than willing to share his knowledge with me as I peppered him with questions on the system's inner workings, why some parts fail, and basic maintenance that I should perform. Thank you Kevin for restoring our climate controlled bliss. =)

We just had a technician - Jim - stop by to look at our spa heater that was getting some fault codes. He got it all figured out and addressed the issue without ordering unnecessary parts. In the end it was a cleaning that solved our problem. This is the kind of honest service that you tell your friends and neighbors about, so I figured I'd write a positive review. Great company!

They were very kind, respectful, explained everything carefully, and finished their tasks efficiently.

After a different company came over and said it couldn’t be repaired and they quoted me 6.500 on a new heat pump for my pool, needed a second opinion.
I contacted Universal heating and air.
This company is awesome!
Josh and Eddie were just at my home right on time. They checked the heat pump for my pool and were extremely knowledgeable and professional. They repaired the unit in less than 2 hours and now is up and running again (and no need for a new unit), saving me A LOT of money!
Bottomline is always get a second opinion and if you own a pool heater this is the company to go with (they are the certified technicians for all major brands).
Five stars and will be using them now every year for maintenance.

Our pool heater stopped working and we had a big party coming up. The team over the phone were more than willing to help out and even got me on their very busy schedule. Just in time for the party. Cullen came out and fixed our pool heater quickly and kept me in the loop the entire time. He did a great job getting it running, and even shared things I may experience in the future and what to keep an eye out for.

I will definitely be using this team again for my pool heating needs, along with future heating and AC needs.

Josh and Gavin came out to my home in Lake County to triage and repair my pool heat pump. Josh and Gavin were very pleasant, efficient, and extremely professional. They showed me the problem exactly, and went on with the repair. Everyone at Universal Heating & Air Conditioning that I've spoken with on the phone (Sandy) were also pleasant and professional. I highly recommend Universal Heating & Air Conditioning. Great company!

Here's an update from 4 days later. Thank you Josh and Gavin. Our pool heater is working fine. We received our invoice, and was pleased with the price of the repair. BTW to all, there is another HVAC company out there with a very similar name. My recommendation and 5-star review is for Universal Heating & Air Conditioning, INC. Make sure you specify this company.

Simply amazing. The service was excellent, and the experienced staff were both friendly and courteous

I called Universal for my A/C maintenance. They communicated costs upfront. They verified my appointment. Arrived on time and performed maintenance. My system checked out in great shape nothing new needed. Honesty in this business is not an easy find. I recommend them highly and suspect they will exceed your expectations.

Techs were very polite and very knowledgeable. I would highly recommend your company.

Very caring and excellent tech. He did a thorough job.

Mike did a great job troubleshooting and repairing our heater

I contacted Universal Heating & Air because they were recommended by Pinch A Penny Pool Services. I am very grateful for their recommendation! I called To make an appointment to have my pool heater checked and at some point I made contact with their Tech Mike. Well, I was so impressed with his patience, professionalism and knowledge about the different systems and how they work, that upon scheduling my appointment I requested to have Only Mike as my tech and shared that I was willing to await his availability. Mike arrived today and he was every bit of the professional/knowledgeable person that I hoped to meet. I highly recommend this company!

I arranged a service call, during which my technician, Anthony, demonstrated exceptional knowledge and dedication. He not only fulfilled his responsibilities but also exceeded expectations. As a result, my pool is now fully operational. I sincerely appreciate his assistance. Thank you

Universal Heating and Air was highly recommended to me by a previous customer who had similar work done. I was using a different company prior and they were just not working out for me. I have been very satisfied with Universal Heating and Air so far. I have spoken to several different people from office managers to HVAC techs that come out. Everyone has been awesome, helpful and kind. The communication with the company overall has been great and they are understanding, professional and friendly. They got to the bottom of my AC problem. I would highly recommend them!

I recently had Anthony from Universal Heating & Air Conditioning come by for my yearly AC maintenance, and I couldn't be more satisfied with the experience. Anthony was punctual, professional, and incredibly knowledgeable about all aspects of air conditioning.

He performed a thorough check-up of my system, ensuring everything was running smoothly and efficiently. Anthony's attention to detail and meticulous work were impressive, and he took the time to explain everything he was doing.

Not only did he complete the maintenance efficiently, but he also provided valuable tips on how to keep my system in top shape throughout the year. His friendly demeanor and willingness to answer all my questions made the entire process stress-free.

I highly recommend Anthony and Universal Heating & Air Conditioning for anyone in need of AC service. Outstanding service from start to finish!

Thank you, Anthony!

Jalen was very thorough with his spring cleaning and inspection.