Reviews of local pros in Altamonte Springs, Florida

These guys are the bomb!! I highly recommend them!! My compressor went out for the second time in two years. Eric and Alex were very patient explaining what makes a compressor go bad. They replaced my compressor and all the components related to the compressor. They also replaced another part that was not replaced when my system was installed four years ago. I feel like they made my system work better than possibly the day is was installed four years ago. They were here when they said they would be here. Charged a very fair price!

This company is first rate, installation of my new system was done promptly and professionally, Jamie in the office was a pleasure to work with and Chris who came out to give my estimate was very thorough , not to mention a very competitive price! if more than 5 stars were allowed they would be given

I have been using this company since 2020 and they have worked wonders for me. Tonight my a/c shut off due to it needing to be drained. Mike came out after hours. He was very understanding and deescalated what was a stressful situation for me. He checked the unit thoroughly, flushed it again and made sure it was running properly. Definitely a 5 star service!

We were referred to Arctic cool by a local business owner. Great experience in every way! Lynn was a total professional and fixed our issues quickly, efficiently and at a very good price! These guys are the only AC company I will ever use, highly recommend!!

I feel like it's always a little nerve racking finding new help with an AC repair has you always hear about these sales scams and unnecessary mark-ups. After reading all the positive reviews about Arctic Cool I felt confident in contacting them first, and they delivered! We had initially contacted them at 9pm that night our AC had gone out, and they were able to have someone out the following morning. Our repairman showed up on time, and within 20 minutes of his arrival he fixed our issue. He was honest about the repair being a relatively small job, and easy fix. The pricing for the repair was also very reasonable, I would highly recommend.

Artic Cool serviced my old unit for several years. So when it needed replacing I stayed with them to install a new system. These guys show up on time and do the agreed work in a professional manner. They improved the setup of the filter and drain line, installed the entire system and cleaned up on the way out. Everyone was very polite, answered all my many questions and at a reasonable price. Happy customer.

If you are looking for reliable HVAC service I would recommend this company! Chris,CJ and team are very professional. They replaced our 25 year old ac system with a new heat pump. They did a great job with the install and it runs great.

Arctic Cool had been servicing my unit for over 10 years. They never sent out a salesman disguised as a repairman. The guys just repaired my aging heat pump with a fair price without pressuring me to purchase a new one. They were always honest, competent and professional. This year I finally decided to replace my 18 year old unit. They gave me a very reasonable estimate. Yesterday they sent 3 very capable technicians for the installation. They were courteous, professional and competent. They easily and efficiently installed the unit.
I would highly recommend Arctic Cool. They are the best in Central Florida.

Arctic Cool is the best air conditioning repair and service group I’ve ever dealt with. When we had a problem with our ac unit at our office a couple months back, there technician was very efficient at diagnosing and fixing the problem. Not only that, but they are very reasonable in their pricing. If you need a good, honest company to work on your ac, give these guys a call. They are easily the best in Central Florida.

I manage rental properties and Arctic Cool has been my go to vendor for more than 10 years now. The time had come that I needed to replace my own ac system of course Arctic Cool installed the system which was no easy task the techs Lynn, John & Chris worked very hard and went above and beyond even well into the evening to get done what needed to be done all along with a great attitude. I always knew my clients got the very best service from Arctic Cool but it was very nice to see first hand how professional the techs were even after 12 long hours working on my system. The entire team to include CJ, Chris & Jennifer once again you have shown me "do what ever it takes to get the job done" and a job well done it was!
Thank You!!

They gave me an efficient, quiet AC system at a good price. They were prompt to get back with a quote with only the options I would need with no pressure to over sell me. Their installers were an obviously experienced team who did a clean professional job. You won't go wrong using this company.

Hands down to Arctic cool Inc for their reliable and quality service. They fixed my daughter's broken AC who is away at college while she was in a financial hardship. Arctic Inc helped her out and worked a payment plan with her. Aside from being compassionate, they are super efficient and provide wonderful service. I am forever grateful. Thank you Arctic, from Carolyn and I.

Part 1: Dec 2021... My AC compressor blew out and Arctic Cool was quick to come out assess the issue and unfortunately it warranted a new unit. CJ was quick to take care of me from the business side of things and Chris, the technician, was very nice and professional. Arctic was able to get everything done the same day which was fantastic for me and my wife. 100% Recommend these guys.

Part 2: Hunter came by today 6/27/2024 to redo the insulation on my indoor AC handler. He was a great guy and really helped get to the bottom of my issue. The original company who installed my AC did a very poor job and cut corners so Arctic has done an excellent job to help clean up their mess. I will continue to give them my HVAC related business.

4th of July service call. Technician was at our house in less than 30 minutes. Our serviceman was very thorough. He kept me informed about his progress and what he was looking for. Voila we had cold air blowing within 30 minutes. I have been using Artic Cool for a very long time. Chris don’t loose this guy. He was awesome.

Mike was able to come and fix my air conditioner the same day I called about an issue, and he went above and beyond to get it done quickly while also educating me along the way. Very great service! I will definitely use them again in the future if I’m in need of anything.

I recently had an issue with my AC not blowing cold air, and I called Arctic Cool for assistance. I was extremely impressed with their service. Our technician, Mike, was prompt, knowledgeable, and professional. Despite it being after hours, they arrived at my house within 2 hours of my call. Mike's expertise was evident as he quickly diagnosed and fixed the problem.

What really stood out was Mike's dedication—he even came back the following morning to ensure our AC was working properly and that there were no further issues. His helpful and thorough approach gave us peace of mind and cool air once again.

I highly recommend Arctic Cool. They are honest, fair, professional, and highly knowledgeable. Mike and the team at Arctic Cool will be my go-to for all future AC needs. Thank you, Mike, for your exceptional service!

Briana Comperchio Parnell

I am really glad I found these guys! A friend told me about them. Chris the owner is a good guy. My mini split AC we had installed in our bedroom is a lifesaver. They were cautious make it look nice and cleaned up after. No dust at all in our bedroom. We sleep nice and cool on summer nights. I love it

Lynn came out and saved us from the Florida heat. Engaging, polite, informative, and above all extremely professional and thorough. Saturday on Memorial Day weekend, he went above and beyond to ensure we have a comfortable home.

Not only that, but he took the time to explain the cause of the issues and the repairs he performed. Even had some suggestions on how to avoid future issues which other techs/companies didnt notice. Absolute gem of a professional. Would honestly recommend over and over again.

Today I had an issue with my AC unit. I called and was able to get someone out to service within an hour. My technician, Barbosa was very knowledgeable, explained everything he was doing and was out within about an hour. I've been using Arctic cool for 20 years and always have a great experience with them.

If we have to give 0 star we would. We called this company to come and fix our AC. First visit they charged us $475, found outside unit not running due to tripped diagnostic unit in condenser with fault. A week later AC stopped working, called them again, they charged us $152 for same issue, they did not mention what causing this issue. 4 days later same issue happened, we don’t have AC for 3 days now, We will not be calling this company again. Please take your business somewhere else.

We called Arctic Cool for a second opinion after another company quoted us an astronomical $ amount for repairs/unit replacement. Hunter and Lynn with Arctic Cool came out and were honest, professional, and efficient. Thanks to Arctic Cool our A/C is back to running great without major repairs and for a fraction of the cost.