Reviews of local pros in Apopka, Florida

I highly recommend Stanley Steamer. Booking online was super easy and the technicians showed up when they said they would. Mark and Paul were courteous and professional during the cleaning. They explained the process and had me check the cleaning during and after. 10 out of 10 in my opinion!!

Rafael and Edwin did a wonderful job! Rafael explained everything in detail before they started anything. Very professional! Quick and very thorough! Cleaned each room when they were done before they moved to the next. I definitely recommend using Stanley Steemer for all services! I will definitely be back as an ongoing customer in the future! Thanks again for the amazing job on the vent system and also my carpets a few weeks ago!

Chase and Daniel were extremely respectful, very communicative and kind. They explained everything thoroughly and with detail. The job was done in a very timely manner with precision. Thank you

I was recommended by Real Property Management, Inc to use their cleaning services to help clean my house. The technician did not complete the job and were told to come back and finish the job. The technician also used some chemicals that made it smell and there were stains that were not there previously. The owner of the property also did not approve of their work. This company charged me over $587.00 to do work on a two-story townhome. Please stay away from this company. They are not accredited by the BBB of CFL and do not have references on their website to legitimize the quality of their work.

This company is A+. I have worked with them for over 15 years and they have never disappointed me or our company. Joyce has always been a pleasure to work with. Aldo you and your team are top notch!

We have been working with the Carpet Valle team for a few years now. We use their carpet cleaning, carpet repair and odor removal services. They are easy to reach and provide quality services. It has been a pleasure working with their team.

TL;DR- They have terrible customer service and tried to tell me that their bug infested equipment wasnt bug infested 🙄
I would give 0 stars if I could. The gentleman that came to get water out of my carpet was fairly nice although he couldn't really answer our questions because he didnt really understand us(not a huge deal, he did his best.) He told us that he would bring blowers the next day to dry the carpet, and that it would only take 10-20 minutes. We were not home when he came by and when I got home at 10pm there were 2 blowers and a giant dehumidifier (which was never mentioned to us) set up in my house running my electricity for god knows how long. The dehumidifier was utterly infested with cockroaches so I took it outside immediately. When I contacted carpet valle and told them that I did not ever agree to be responsible for their equipment overnight and that they needed to come get it I was told it was too late and no one could come out. Fine, but the dehumidifier had to stay outside which they didnt seem happy about. Then they forgot their blowers and took 2 days to come get them. When I called them back to inquire about the blowers being picked up, the man on the phone told me that he didnt see any bugs so they must be gone. At this point I'm sick of such absolutely awful service and completely baffled that I have to explain that the bugs came out when the machine was running, so he should try turning it on. Did I mention that they park in handicap spaces all the time in the complex?

I highly recommend Carpet Valle. The Carpet Technician, Wilson who came to my home today, was very professional, courteous, and thorough in cleaning the carpet. He went above and beyond as a Customer Service Professional. I really appreciate that kind of service.

What a unbelievable value and top-notch cleaning service. I entrust Carpet Valle with my home residence and my Real Estate Broker, RE/MAX Town Centre uses them as a preferred vendor for over 400 rental properties throughout central Florida. These guys are the best hands down!

Had 2 gentlemen come do carpet cleaning on my unit. One word, AMAZING! I never seen my carpet look and smell this clean. They took their time and made sure they got every corner. My apartment managment used to use a different company and they were horrible. I’m so glad they made the switch to carpet Valle. Def will keep using them to keep my carpet looking fresh.

We have been using Carpet Valle for a few years now and their customer service is amazing! They always do a fantastic job and are such a pleasure to work with! Definitely recommend!

The staff is nice but my carpet was cleaned once on Wednesday but was dirtier the next day like he just spread the dirt around! Supervisor came Thursday to re clean And it dried and is still dirty! My carpet is 3 years old and am very frustrated! Asked for at least a partial refund with no reply.

They picked up my area rugs late. I had 22 by threes and one 2 x 7 runner, and one 7 ‘10“ x 10‘2” area run that didn’t get cleaned. I bought a Bissell Crosswave and cleaned 1/2 of it myself. I have left a couple of photos of the messy stuff I cleaned up after they cleaned it. I called them and ask for a refund of $72 that they charged me to clean it, but they wanted to send a man out to inspect it.
I just didn’t think I should fall for getting into an argument and still not getting a $72 refund. I have other rugs that I was willing to have them clean if they did a good job, but no! I’m not having. Being a senior citizen of 70 years, especially being on a fixed income, your behavior in this matter is deplorable, and dishonest.
RESPONSE: If what you say is true, then there should not have been visible debris on the rug when your employee laid it down p my floor. This area rug is hardly five years old, and vacuumed several times per week. You should be convinced of your failure to actually clean my area rug by looking at the photos. I do have witnesses. There is no argument here or misconception, just a failure to clean the area rug, and charge me before it was delivered and inspected. And, to be sure I will not call for your service ever again!

Have used them a few times but never again. First of all they were late and no phone call to advise. In this particular case I drove an hour to meet them and had to call them to find out why they not on time. Then when they did arrive the price went up from when they did the same house and the same areas a month ago. Talked to supervisor and very uncooperative and blamed it on a former employee not charging me correctly. Yea right! That's what I do in my business is put the blame on someone else. Hey dude this is your business not the employees business. Just a bad experience and the only reason I'm giving 2 stars is because they did finally clean it ok. But not the way to handle customers so no more.

I made a quote online twice and my quote said 59.95 and 20 for deep cleaning. When the technician got here, he quoted me 69 for cleaning and 30 for deep cleaning. When I explained that I made the quote online, he called his office and gave me some line about how the website was down and how the price he gave me was now correct. I went to the website right in front of him and generated another quote, once again stating 59.95. The tech took a picture and called him again. Someone from the office called and said the price wasn't right and that I had to pay the new price. Instead of honoring the price I was quoted, they insisted on only the new price. He then asked if I still wanted it and when I said not at that price, I want the one I was quoted, the tech just walked out the door. There Is No reason they could not have honored the price they quoted me, horrible service. I had to call them to verify they had my appt in their system.

Carpet Valle is our property management company's go to for all of our carpet cleaning and stain removal needs! Their pricing is competitive, they always respond in a timely manner, and they accept emergency calls! Thank you Joyce & the rest of the Carpet Valle Team!

I highly recommend this company, They were so professional and courteous. The carpet came out looking like the day I walk in my apartment for the first time. Thank you Carpet Valle, Will definitely be using again in the future

I used this company twice within a week. Hector and Alaniz were completely professional and the work they did was completely proficient. After trying them for the first time, I called and set up another appt to have them come back and do more!!!
A perfect company for basic cleaning. I can't review for deep, nasty, I didn't have that. I did have one room that had doggy pee smelly, and they DID NOT get that smell out. So, I suggest the company provide better enzyme products to your workers to eliminate that problem. That's one of the main reasons people call out "professionals".

I had my carpets cleaned today by Gabriel. He did a really good job and I loved coming home from work today and walking into the apartment and knowing that somebody really spend time and energy cleaning my carpets. He had no idea but he was on camera the whole time he was in my apartment and he truly was a professional. He got right down to business and did what he needed to do and left within a respectable amount of time. Thank you Gabriel so much for your honesty! I hope your bosses appreciate you and gives you a big thank you because its employees like you that help build their business!

Gabrielle was awesome. He came in and told us exactly what we needed to have done, then did that AND MORE. We're in a rental and he was only supposed to spot clean, but he called his boss to get approval to do the entire house. I love great customer service. Kudos to Carpet Valle and especially Gabrielle!

Carpet Valle has done an awesome job for us. We are a property management company and we just started using them. Ramon, our technician on our most recent project handled everything promptly, efficiently and professionally. We will definitely continue to use Carpet Valle.