Reviews of local pros in Apopka, Florida

4.6 based on 2309 reviews Back to the listing
    5

    I have been using this company 4 times a year for the past 3 years and have never had a problem or issue. Sometimes they come too early and catch me off guard. They have always been on time and the guys very courteous. I have recommended them to my friends especially when you just want a quick deep clean for a decent price.

    5

    Carpet Valle is an amazing company, they have a state of the art facility & their service vans are top of the line. Call them to schedule an appointment for any type of cleaning job they will get it done professionally with the stellar results, you won't be disappointed.

    5

    Damitris came to service me this time and although I used this service in the past he had a amazing vibe and auora. The last time I got the service is was good but nothing like today. The carpet had dog pee stains and kid messes on it. He came early and was ready for war. Now my carpet looks brand new. We are moving soon and now I’m confident there will be no issues with my landlord in regards to the carpet. Much respect I will be requesting him everytime. Thank you so much for a great start to the morning.

    5

    I'm a property manager and I have been using Carpet Valle for 7 years now and I love them. I also use them for my personal home too. The girls in the office are awesome. Always picking up the phone with a great attitude and always willing to help. Great Job!

    1

    When I made the appointment, its was stated they would call the day before as a reminder. It was not stated that if I did not call back in time they would cancel the appointment without letting me know. So now I have 2 days to fine another company to do the cleaning or I'll lose a substantial portion of my security deposit.

    5

    I literally do not have enough room in this post to say all of the wonderful things that I would like to say. We had to fire another contractor off of our job and we called carpet Valle to finish the work. Their technician told us the water restoration was actually complete and he would document the details in his report. Carpet Valle is incredibly professional, thorough and affordable. I will absolutely use them again and I will recommend them to everyone I know.

    5

    We had carpet valle out to our house to repair some damage to the carpet from our cat getting locked in the spare bedroom. The patch that they did looks seamless and we had them clean the rest of the carpets in the house and they look and smell great! Thanks Ramon and Carpet Valle!! Awesome work fora great price!

    1

    ***my Personal Opinion*** TODAY, 3/14/25, I patiently WASTED my day from 12 pm to 6 pm on this UNRELIABLE company. I now need to locate a company that is RELIABLE to actually NOT waste my time & that will SHOW UP. It really isnt difficult to not be disrespectful, to say what you will do and do what you say.

    2

    The company did a wonderful job with the carpet cleaning. The cleaner was professional, friendly, and knowledgeable. However, their staff from the call center misled me. When I called they provided me a quote and then when the cleaner came, I was given a different one, I called back and the lady over the phone changed the quoted given to me not even 24-hours prior the service and I received a threatening text from the owner accusing me of being “rude” simple because I demanded information about the itemize receipt. No questions about what happened or how to improve, but a text accusing the customer. If they could only improve their customer service then perhaps things would not be so complicated for their new clients.

    5

    I had my carpets cleaned on Saturday. They look fantastic. The tech who did the job was Chris. Chris did a great job. I would recommend Chris and Carpet Valle to anyone who needs their carpets taken care of. Carpet Valle is the best when compared to others that I have used over the last 40+ years.

    5

    I have used this company maybe 3 times to clean the carpet in my apartment and this time a very professional, friendly and detailed technician arrived, I have been very pleased with his service, I recommend that you ask for him, his name is Bryan. Thanks for his excellent work.

    5

    Carlos Miranda is the best! He cleaned my vinyl and carpets so they looked like brand new. He was so sweet and genuine and worked so hard. Also Aldo the owner is amazing. They work for my apt community of 358 units for over 7 years and they are wonderful and so professional!! I highly recommend them.

    5

    We called them as hurricane Ian was flooding our property and they came out the very next morning to help us get the water extracted! Highly recommend. Great customer service and genuine care for their customers!

    1

    I am very disappointed with the company. I scheduled my carpets to be cleaned 2 weeks in advance and I was provided an appointment between the hours of 8am-12pm. I was contacted the day before to confirm my appointment and I confirmed. The day of my appointment No one arrived. I called the owner and he was very rude, arrogant and stated that there would be no compensation for the delay or lack of communication. He stated he can come late or cancel my appointment. I stated that I had other obligations and appointments to attend and he had no consideration for other businesses or respect for their time. I mentioned that it’s unfortunate he does not realize how inconvenient this was and he stated he did not care. He laughed at the amount of times I scheduled as if my money wasn’t any good to his company. He made excuses and said it is what is. I would rather scrub my carpets by hand before I would recommend anyone use this company. The service is awful and the technicians use the job as an opportunity to promote their own services. This is a very shady business. 5 thumbs down. Spend your money somewhere else if you want to be valued as a customer

    5

    I'm a property manager and have been using Carpet Valle for over 5 years to clean our carpets and do our "wetvacs" (water damage clean-up). The staff is amazing from the receptionist that answers the phone to the techs that clean the carpets to the owner. My position requires I find the most cost effective option to make corporate happy so I can say with all confidence that their prices are the best around in comparison to the service they offer. They offer 24/7 service and are reliable, consistent and worth a chance to whoever is in the need of a GREAT carpet company!

    5

    I just had a carpet cleaning from Daniel the Venezuelan, the guy is a top professional carpet cleaner and he left impeccable my carpet, Daniel was very courteous and detailed. Thanks for your impeccable job Daniel!

    5

    Daniel from Venezuela did a Great Job on Friday. Made my Carpet feel like new again. Highly recommend , Great Service. Fast Job .

    5

    Jonathan did a great job! The company was very responsible, they called me the day before to confirm my appointment and the day after to make sure I was satisfied with the result. They showed up on time and got the job done within the timeframe they gave me. My dog tore the carpet in 9 different spots and they fixed all of them making the carpet look brand new!
    I would definitely recommend them.

    1

    I was charged twice had already paid Jan 18 vacated that same day and charged again by apt for some of the same work Jan 2025 after gone.. I feel ripped off and discriminated. Owner would not talk about double invoicing. Just know God is watching how you treat his children and your customers.

    1

    You didn't bother to tell them I already paid. They can only charge what you say the work is worth. A real company would be honest and waive fees that were already charged since Victor was supposed to take care of it the first time. Victor was surprised to see I had vacuumed neatly. The purpose was to avoid any future charges. You obviously have a contract with Soleil Blu. I was charged twice for the same job, and you added more stains to the job after I left 2 months later that were not there when I left. No one was in the apartment after that day because I had the key in Texas. You made up issues. But again, I will let God have the revenge. You are not worth it. Being black in St Cloud is not easy.

    4

    I have used them for several years. You always get a block of time for your appointment. The techs are very good about showing up within that window and will call to let you know they're on their way, if requested. They have great customer service, are very cordial and respectful of your home and have always done exactly what I've asked. My only concern is that, it does seem to take about one to two days for the carpet to completely dry. I will use them again.