Reviews of local pros in Apopka, Florida

I had issues with my tub in a brand new home. Builder asked them to come and fix it. Builder said 3 hours should be enough. A lady called from the plumber office to schedule a time. Ronica said there man will come around 11to 11 30 on Tuesday to fix the tub. Monday I received a phone call saying that job may take longer and hey will come at 9 to fix it. I texted them back and said it’s ok. Mark (owner) replies by saying great ( that means he acknowledged). NOw whole Tuesday goes and no one shows up. So I called my builder on Tuesday afternoon to ask what happened. Late night around 10 I receive a text by asking what time to reschedule ( no aplogy).
Wednesday when I called this office and asked that lady she put it on my head by saying that why I did not call office back if their guys did not show up. So here it tells me that hey have no control over the situation and have no clue where their guys are. And the lady in the office thinks that it is customers duty to make sure that their business runs on time. They are very careless like small kids feel bad when some one points to there mistake. I m yet to see their quality in there work so will update later. But if they are not going to show up then they don’t have manners to call and inform customers that they are not coming. They let their customers wait for the whole day without any communication.

No show Steve.

Left holes in our house and never came back to fix them.

Mr. Shepherd was very professional and quickly fixed our issue.

Has always done quality work at a fair price and given an honest assessment of the situation.

Reliable, honest, responsive and I did not gasp when I got the bill. Steve made intelligent suggestions and improvements that were needed and did not over-sell us on any repairs that were not needed.

As a salon owner I had a leak. Steve Shepard plumbing showed up that day quality work. Excellent customer service.

He came out promptly to inspect the site for a quote. Kept promising to get it done for over 2 months! I finally asked him (in a voice mail) to at least let me know if he wasn't going to get it done, but never heard a word back from him. Wasted our valuable time and money.

Lied, took my money, and problem worse than before ! I called Steve Shepherd Plumbing, and had the disposal and toilet fixed on a Saturday (Saturday hours is why I called in the first place). I paid my bill in full that day, $200. 1 day later, the toilet had water running all day and night (and did what I know to do in this circumstance like jiggle the handle and clean the stopper, etc), so I called and actually spoke with Steve "No problem" he said. The problem got worse, I left MANY voice messages describing the problem, even left another voice message at 10:30 pm one night to let them know the problem was worse than before they came the first time to 'fix it'! Fortunately, on another day, a woman picked up the phone (by accident probably) and I was told that "Steve is out of range for a phone call, but let me text him and let him know that you will be at your apartment on Saturday afternoon, he will come and fix the problem". I was assured that Steve had my full address and correct phone #. WAITED THE REST OF THE DAY SATURDAY - NO CALL, NO STEVE SHEPHERD !! Forget about leaving a message, please. They will come out, 'fix' the problem, take your money, and you will never hear from them again !! Liars !! Thieves !!

i,m a Realtor and property manager and have used many plumbing firms over the years. This firm is the best I have ever worked with. They are fast and very knowledgeable and always want to do what's best for their customer. They also have very good pricing and use the best materials. I would not use any other firm.

I contracted Steve to do a job. The job was a 2 part process. After collecting a check for the first stage, which equated to over $1000.00 an hour, he never returned to the site, never answered or returned my phone calls or messages. Steve ripped me off. I highly recommend you DO NOT hire this man.

Unfinished job, pipe leaking. I had a new kitchen sink installed. First they wanted to use white caulking with a black sink. Then Steve Shepard said he would stop by to add transparent caulking. Be aware they only have white caulk in their truck. More importantly. They left me with a leaking piping; after numerous text & voice messages they never responded. Be aware of poor quality

Steve Shepherd Plumbing is awesome. The prices are very reasonable and they complete each job in a timely and efficient manner. Complete customer satisfaction is very important.

Steve Shepherd has done several projects at my home and for my business. He and his crew has always been responsive, courteous and professional. His rates are very competitive and their skill top notch. I recommend this company with complete confidence.

Steve Shepherd has repaired and replaced numerous plumbing fixtures at my home and at my office, Healthy Smiles Winter Park, for years. He has always been prompt, professional, and fair priced.
His recommendations are based on years of experience in the field and are always well received and time tested.
I recommend Steve Shepherd Plumbing for all your plumbing needs. As he has always told me, "No job too big or too small" and "If you're leakin', don't be freakin', call Steve Shepherd Plumbing

The driver was texting and driving and almost ran myself, my child, and my wife over at a trail crosswalk with flashing lights.

Did a few jobs together and ghosted me with a lot of money owed. DO NOT USE THIS COMPANY FOR ANY REASON. Still owes 20k

The owner put a 5 star review just to bring it back up. So I will do the same.

The driver was texting and driving and almost ran myself, my child, and my wife over at a trail crosswalk with flashing lights.

Absolutely horrible subcontractor. He (Jerrie) hired a subcontractor Sterling Concrete Cutting to cut a bunch of concrete and do GPRS scans for him on 5 mobilizations. Has not paid us a dime of what he owes. His customer GOAA, paid him everything they owed him on the job. He decided to not pay Sterling and $8K later, we are still trying to collect our money. Do not do business with this man.

We had a repair done in our shower by Spegal Plumbing and Jesus did a great job. He was on schedule, respectable and did the work timely! Good job!!!

We hired Spegal Plumbing to do some work on our water heater. Our techs, Dylan and Damien were excellent in every way. They are professional, knowledgeable, honest and friendly. They did a fantastic job on our repair. We will use them again. We highly recommend Spegal Plumbing. Thank you!