Home Services reviews in Cape Coral, Florida

The worst cleaning service ever!! 1 girl dusted the blinds, wiped the kitchen table, wiped counters without moving anything in the living, dining room & kitchen. She did not clean anything. The stove was dirty & greasy, the microwave was dirty, The other girl did not clean anything in the bedrooms, I think they went around with a swifter duster. The 2 bathrooms were the only rooms cleaned. Then they mopped with dirty water and it smelled awful. I had to pour distilled vinegar and used the sharkmate steamer to clean the entire house myself to get the smell out. THEN I canceled the check, called the owner several times. I informed her of all the details & she said Ok I understand, that is fine about canceling the check, which cost $36. ONE WEEK LATER THEY MADE AN UNAUTHORIZED ACH WITHDRAWAL FROM MY BANK!!! in the amount of the CANCELED CHECK. I called my bank & they resolved this issue for me.

Anna and Sharon did an amazing job cleaning our home. They were very thorough cleaning the baseboards, sweeping, dusting, and mopping. Our home is very clean and fresh. We are very pleased with their service and hope they are assigned to us at the next appointment.

Anna, Alyssa & Brooke were absolutely great-5 stars for sure on my first clean today! They were very thorough & didn't mind a few special requests, they were very down to earth-yet still professional. The owner Shawn came out immediately for an evaluation & quote after my first inquiry & gave me a very fair quote. He didn't ask questions about me being a Dis.Vet. or why I can't clean certain things. Mary in his office set up a cleaning date for me according to my needs, & was so understanding when I had to reschedule, even several times because of being sick. Thanks Cleaning Authority, I feel so much better when I have a clean house!!

My husband and I met with Sean last week, very professional yet friendly. After a walk through of our home, He explained all work to be done and frequency. We received price quotes and were informed who and when would be calling to start our service.
Today Christina, Margarita and Sami came out to clean. Oh my God I am so happy, they did such a wonderful job ,..they were all very nice, yet professional. Our home is so nice and clean without any harsh awful smelling cleaning products !!!
If you are looking for a great company, this is it !!!

Deanna, Melissa and Toni are a fabulous team! Their attention to detail exceeds my expectations. I love my clean house!!!

Anna and Sharon have been great. They initially spent the first 3 weeks helping to unpack boxes and storage bins from my move. They were willing to do whatever I asked and I really appreciate it. They will be starting the cleaning every other week.

I am delighted with the fact that ‘Employee Appreciation Month’ occurred when the team of Antonia and Zemia cleaned my house. They did an excellent job! In the past there has always been something that wasn’t cleaned to my standards but Antonia and Zamia did such a good job that I have nothing to complain about. Not only were they thorough but also pleasant and took a professional approach to their job. I appreciate a job well done!

We first used the CA after having new flooring put in our bedrooms, we called it post construction. Shawn came and gave us a very fair quote. Christina and Andrea, our team, did an amazing job!! We were so happy with their professional work ethic, we requested them and now have them bi-monthly. It's such a pleasure, and our rescue fur baby loves them. We all look forward to their next visit!

I have been using their services for about a year now. Some of the cleaning crews are better than others and if you don't ask for the same people back each time they send a different crew every cleaning. I finally found a team, Sarah and Nikki, who I really like. Sarah had been to my home several times and I noticed it was always done better when she was here, so I asked for her to be on my permanent team. I am very happy. I like the fact they work very quickly and their rotation system really works. They will use special products if you supply them. The office staff (Sean and Mary) are very responsive.

Kim and Sharon R. are quite professional and do a great job. They are really pleasant and really work hard to please. I so look forward to having them clean my home. Great job ladies.

We have been using there service for about a year. We have a had a few issues but Mary and Sean fixed them quickly and professionally. You do have different teams, some are better then others and we have been most pleased with Andrea and Christina D! I love coming home to a clean house. They are always prompt and pleasant. They pay good attention to small details which is much appreciated. I would recommend them to anybody.

Scheduling appointment for in home estimate was very easy. All the staff I have met so far are very professional and also friendly. I could not be happier with the initial cleaning! The two person crew worked very well together and all the rooms sparkle. The fee for this service is reasonable and about what others charge. So glad I found this company!

Great staff. Super nice. Good job. Leader mentioned she wasn't sure if she damaged something. Mu husband checked it out and discovered
it wasn't important. No problem. We appreciated her honesty so much. Thank you

Always a wonderful experience. We are beyond satisfied! The owner came to provide our assessment and explain his cleaning model. Pricing was very fair. Toni did a fantastic job cleaning our home - she was extremely professional, diligent and precise. My house is so clean I am just enthralled. Thank you Shawn and Toni!

My first appointment.
I had a 10:30 am appointment and no one showed or called until 3:18 pm. Completely unreliable.

My wife and I have been using the cleaning authority for about 18 months now. They always do a good job, they are always prompt, polite, and professional. A quality service at an affordable cost.

Cleaning Authority does a great job, always punctual and great communication with scheduler, Kim. This week, we had Melissa, Savannah, and Toni, and they were very courteous, pleasant, and quick to re-do a couple of missed areas.

The Cleaning Authority always does a great job and thorough clean! We love the rotating extra attention they give. Julia, Melissa and Savannah always do a great job and everyone is so friendly and helpful.

Have been with this Company for a several years now and my wife and I are extremely pleased. Very friendly/professional and do a great job. Also are pet friendly and aware of not letting our cat "escape". Julia and Melissa were just in our home last week - great job!

The people who cleaned my house were very thorough and very personable. I would recommend Cleaning Authority to anyone.

They are very professional, friendly and do a great job cleaning my house.