Reviews of local pros in Clearwater, Florida

Ronnie came out to my house on two different occasions to help design pool and answer any questions that I had. The last time he came out was in the first week of January. When he left he said that he was going to get me a quote within a couple days. I didn't hear from him so I emailed him. He responded that he would send me a quote again within a couple days. Nothing. I sent him a text a week later to see if something was wrong and no response. I called the office and the voicemail box was full. The job was pretty big and I can't believe that they would pass up my business like that! I'm not sure if they went out of business or what is going on but I'm not sure why he would spend so much of his free time trying to sell me a pool and then never respond. Very strange.

Wow, our pool and spa are beautiful! We can not say enough about this pool company. Every person we have met and crew in here has been responsive and thorough. We would recommend them to anyone, as we have had excellent service from start to finish!

Spent 2.5 months doing quoting and to get to a contract with Tropical. They then provide a handwritten contract to which I expressed concern. Then after sending them back questions for clarification on what was in the contract and asking for things they previously stated in email to be put in the contract, they told me they don't feel comfortable proceeding with the project. So basically they don't feel comfortable putting the things they said to get the sale such as warranties they told me about and their responsibilities for damages outside of their defined access area into a legally enforceable document. Totally unethical and a waste of my time. Should have just listened to their poor reviews on Google from people who actually used them. Glad I dodged that bullet since they seem like a bunch of liars.

My uncle Richard in Wesley Chapel used them for his pool deck. It doesn’t even look like it’s sealed. No shine, the pool coping is all white and blotchy now, underneath the shaded area has white blotchy spots all around, 90% of the pool deck has NO sand in the joints, there’s loose pavers all around now, CRACKED pavers AND they stripped paint off the lanai. We’ve been reaching out to them the last 2 weeks and they have not picked up the phone. As a company, you’re supposed to fix your mistakes and make it right. Not just completely leave a customer hanging to dry with a much worse pool. We will change this review if they contact us back to fix this mess

Integrity, quality and price. You’ll find all three with this company. This is my fourth Pool build and I learned a lot about who not to hire when Undertaking a project like a pool. What I really liked about tropical pools is they don’t subcontract out 90% of their work like many other pool builders do. If you’ve never been in a subcontractor battle you’ll never understand but trust me, it’s important. Second, anyone can build a Pool but it’s how you’re treated after they’ve received your final draw that tells you about the company’s integrity. In this case, Curtis, the owner, stepped up when an excavator damaged our property. No hassles. Finally, design and materials planning can be complicated. JON, one of the sales reps there was very helpful and forthcoming with the pros and cons of various pool designs and products. No up selling here. Great to work with. Use them. You wint be disapponted.

Curtis is the absolute best. Don't hesitate because his pricing is so competitive. We thought we were taking a risk years ago with his company because the price was the best, but here six years later the pool is STILL perfect, and Curtis is always helpful years later if I have a question.

You can't go wrong with Tropical Pools and Pavers.

We are very pleased with Tropical Pools and Pavers. After getting quotes from multiple builders Tropical had the best pricing, and we felt comfortable with them. From initial pool design to final inspection everything went according to plan, on schedule and on budget. Thank you to the staff at Tropical, you should be proud to work for such a dependable company.

Couldn't be happier with our pool. Its absolutely beautiful. The entire process from beginning to end was smooth. Ronnie and Curtis were always available for any questions we had. All of the workers that came to work on the pool were friendly and professional. I highly recommend Tropical Pools and Pavers. Look no further.

We had a pool built in 2015. Jon was excellent and walked us through the process and was very patient with our constant changes. However the construction of the deck and it's preparation has a lot to be desired. First I noticed there was a discernible drop off at the edge of the pool deck. When I mentioned this the only answer I got was "yes, well you need a retaining wall, sooner than later". ( $6,000 later). When it rained the water poured into the lanai as the deck drains, only 1 1/2", when there are 3" drains available, could not cope as the deck slope is very steep. When mentioning I was told "well you need guttering". I did have gutters fitted with no difference!! I would have expected that a company who builds pools would be able to identify these issues prior to building and be proactive and look at ways to address such issues. For example reducing the deck slope, installing wider drains to cope with Florida rains.

Great pool however I spend a lot of time moving lanai furniture and sweeping out water when it rains heavy, which is very frequently!! So it looks like I will have to pay to have this issue rectified.

This is absolutely the worst company ever. It took 4 phone calls and 4 months to get a quote. I went forward with them because they were a little less expensive than their competitors. One of the owners, Curtis assured me that the project would go smoothly and he would make sure I knew what was going on at all times. I signed the contract in November. It took them 3 months just to get permits. I could not get a plan or even a list of steps. I had to continuously ask what was going to happen next. As a single woman who has never had a pool, l felt helpless but hoped for the best. It took 4 months to finish that included several heated exchanges with Curtis. They didn't explain anything about how to take care of a salt pool. I hired someone to take care of it that asked me questions about the first 30 day requirements and I had no idea what he was talking about.There were electrical problems with spa which they did fix. And the pavers have started to collapse only 2 months after completion. I can't warn strongly enough to not use this company!!!!!

We had a pool built by Tropical. Ronnie worked with us, and he was very accommodating and helpful. When we had a problem with pump placement, Ronnie stood behind their work and made it right. We're very pleased and get tons of compliments on our pool! We've already recommended Tropical to others.

We did a lot of searching, comparing, pricing and when we were done, we did it all over again. We met with numerous pool contractors and we felt Tropical Pools and Pavers would do the best job for us. Jon is straightforward, honest and sincere. Curtis the project manager always returned my calls, (he's a busy guy), and the rest of the staff is so very helpful. They gave us everything they promised. If building a pool, don't look elsewhere. Save yourself a lot of time, money and hassle and go with Tropical Pools and Pavers!

I did a lot of research before I made the decision to go with this company. They came recommended by a friend, who had their pool done about 5 years ago and are still happy. I interviewed and recieved quotes from several companies. Tropical's price was competitive. I was happy with the entire process. Regan was our sales rep and designer. He was very easy going and patient with me during the multiple design changes. Curtis, the owner, provided his cell number and responded immediately to any questions. The work flow/progress was steady; without any large gaps of time between stages. My pool is absolutely gorgeous. Many friends and family have said it's the prettiest pool and deck they've seen.

I rarely post reviews to companies but really felt the need to commend this company for such an exceptional job. What an amazing experience, from start to finish! Our sales consultant, Jon, went above and beyond to turn our vision into a reality. His patience and professionalism speaks volumes for this company. A special thanks to Curtis for his communication during the process and quick response to questions and issues. Lastly, Gary was a pleasure to work with as he kept working with the setup until we were completely satisfied. What a great team. I would highly recommend Tropical Pools and Pavers to anyone looking for a unique pool...their build quality and personnel are top notch. Thanks again!

Working with Jon (sales and design) was a great experience. He was extremely friendly and knowledgeable. He gave a ton of great design ideas.

Curtis was responsible for our construction. He and his crew were friendly, knowledgeable and extremely courteous. He and his crew were also very neat and considerate of not only our property, but also our neighbor's property. always available to answer any questions or concerns.

Overall, we had a great experience from start to finish with all of the Tropical staff and love our new backyard.

We could not have asked for a better experience and are so pleased with the outcome of our pool.

Working with Tropical Pools & Pavers was a great experience from start to finish! From Jon, our sales representative to Curtis, our construction manager to the front office staff, they delivered on time, on budget, kept us informed, and had some great design ideas. All their subcontractors were professional, neat, courteous and on their game. I would highly recommend them! These guys are the real deal!.. :)

It was a pleasure working with Tropical Pools & Pavers! This was a first pool build for us, and we are so happy with how it turned out! Our first impression of the company was when Regan came to our house for a site visit. He was on time, polite, and knowledgeable. He had great ideas and offered solutions to anything we considered a challenge. Regan was always quick to respond when we had questions, and supported us when we encountered potential roadblocks. During the build we worked with Curtis - he has great experience, and was so patient with our number of questions throughout the process. Curtis was reachable and always had an answer ready. He also went above and beyond to help with something we wanted changed out. The subs who came out to do work were professional and spoke very highly about working with Curtis and Tropical Pools and Pavers, and many have been working with them for decades - a testament to the professionalism and outstanding reputation of the company. As we sit by our beautiful pool, we reflect on how thankful we are to have worked with this company. Even the pool service we hired commented on how beautiful the build was and on the quality of the equipment and materials. Overall, very highly recommend! Thanks, Regan, Curtis, and team!

Still by far the best pool company I’ve worked with! My only concern is that I’m moving and I may never receive the quality care and attention to detail in my next pool as it’s outside of their area. If you can get a quote and rendering with Regan with Tropical Pool and Pavers, consider yourself blessed! He is both professional and creative, waiting to make your dream pool come true! Thank you Tropical Pool and Regan, you do it Right! #happycustomerforlife!

Tropical pools did a great job on our new pool. They were professional and were quick to give updates.

We met with 9 pool companies over the course of several months. Regan was the only salesperson to actually listen to us and provide a rendering of what we asked for without missing anything the first time. Our space was tight, but we were able to execute the way we wanted. He was patient, honest, easy to work with and not pushy.

During construction we ran into some obstacles from the county inspectors and a widely used subcontractor. Curtis was always available to take my calls and texts both during and after hours. Our experience wasn't flawless (but really, if you've ever built anything....is it ever? ;)) but the professionalism and commitment to making things right is ultimately what matters most, and Curtis did just that. We are happy with our finished product and would choose Tropical Pools and Pavers again.

Also, Greg the tile guy is the best!

Ronnie and Curtis and the office staff were perfect to work with. Answered all of our questions along the whole process. Our pool turned out so much better than we could have ever imagined.