Reviews of local pros in Clearwater, Florida

I am very pleased with the service from George, the teck. He kept at it and found the problem. A bad heating coil. Could have been a major fire Hazzard.

Installed new condenser and blower improperly, causing >$100K in damages through 3 floors, and took them nearly 4 months to replace the improperly installed unit which was causing mold in my attic due to insulation water logging…admitted their mistake, but refusing to fix any damages now 6mos later AND they did not properly wire the unit - my house is unsafe and I’m having to get an attorney because they are refusing to fix all everything they destroyed!!! AVOID this company and find one that is ethical and stands by their work!

I called about the horrible service I have received from the Kissimmee branch. Your person on the the phone was quite apologetic, said someone would get back to me... NOT 1 WORD! I am so disappointed and just over.your company. Called BBB and had.someone.come.make.a.report.of wrongs things that happened here.in instalation etc.
I honestly thought you all being the.major branch would find a solution for us. Another disappointment.

Be cautious giving your number to this company, they will call your phone several times asking for a free "inspection" in exchange for there food can exchange. I asked the cost to change my unit and got a second opinion at half the price. My new unit has been running strong for more than 5 years with no issues. I asked Graham to take me off the calling list and im still getting calls once a month for my I inspection

Five stars all around! The technician was not only very knowledgeable and professional, but super nice and friendly as well! Great company and great people, I would definitely recommend to all my friends and family.

Bought a new unit a couple years back from Trevor who was very knowledgeable and courteous...fast forward to last night, came home to a warm house, called the emergency # and talked to Quinten, who helped get me through the night per his suggestion and knowledge until a tech, Patrick, came this morning and fixed my issue, all at no charge. As was Trevor and Quinten, Patrick was very friendly, knowledgeable, courteous and efficient targeting the problem and getting me taken care of. Highly recommend.

I finally replaced my old system a few months ago. Of course I haven't turned on the heat until yesterday. Found out it didn't work. I called and left a message. I didn't expect service that day since it was Veterans Day. George came that morning determined to get my heat going. He had to pick up some parts, do another job far from here, and yet finished his day getting me heat. Excellent person and service. Thank you George.

We’ve been loyal customers of Graham A/C for years, but this recent experience was shocking. Two months ago, they contacted us to schedule routine maintenance (we did not request it). During that service, their new and inexperienced technician completely broke our A/C. It stopped working in the middle of the appointment.

This happened on a 94°F summer day in Florida. My husband and I became sick from the heat, and our dog vomited multiple times. Their manager, Michael, gave us a tiny portable unit that did almost nothing for our large home.

When Michael came to check, he said the compressor had burned out and offered two “solutions”: pay for a refrigerant conversion or buy a new system. First, he said a new unit would be $7,000. After a long phone call with his boss Jeremy, the price suddenly jumped to nearly $12,000.

When we refused, Graham spent days arguing with us instead of helping. They kept saying it wasn’t their fault, that our system was “too old,” and that it was “impossible” for their technician to have caused the damage. That is completely unfair—the A/C was working perfectly until their technician arrived. It broke during the maintenance. Technician-caused failures are common, but they refused to admit it.

Eventually, they agreed to replace the compressor for free—but told us the system would not work unless we paid $7,000 for the refrigerant conversion. They knowingly installed a useless compressor, left us without A/C for 11 days, and walked away from the problem they created.

Bottom line:
• They broke our A/C.
• Denied responsibility and blamed us.
• Tried to pressure us into paying $7,000–$12,000.
• Left us suffering in dangerous heat with no solution.

This company acted with zero accountability and no care for their customers. Avoid Graham A/C at all costs.

The Service Rep was very down to earth. He explained everything to me as he was troubleshooting the problem. They provided a loaner Portable AC Unit til they install my new unit tomorrow. Thanx Graham Heating & Air Conditioning. It's install day and all went well. The Air Conditioner was installed by a Service Team from Graham Heating & Air Conditioning and they performed the job very professionally. My house is starting to cool already! Thanx Graham

Not impressed with this company or at least the local branch. They recently repaired my AC unit and the workmanship seemed good until I was able to inspect it closely. They used a zip tie to hold up the drip pan And the drip pan didn’t properly seat into the new part they provided. They did not tell me about this . Two months later, my Air Handler was filled with water and they told me that my unit needed to be replaced. I called another AC company who quickly repaired the system and told me but even though my system is older, It was still in good shape and I did not need to spend thousands on a new system.
The other reason I am not happy with this company and would recommend not using them Is they not only tried To sell me an air-conditioning system I didn’t need but then a solar system and windows.
After I didn’t respond to their request, A Sales guy called me from another branch and made a better offer, but said that the local branch would call me before the end of the day. Three days later and two text messages from me they still haven’t called.

There are a ton of AC companies and I have been through a few of them. Most companies are just trying to sell something and in my experience don’t have true knowledge, understanding or care to do what’s best for the customer. When I called Graham, Quinton listened to my issues and goals and found the most appropriate solution and didn’t just say “you have to replace everything”. My existing ductwork was soggy and growing mold from last years storms. Dustin and Charles spent 3 days in my attic installing new ductwork for me and made sure everything was done correctly. The cost wasn’t the cheapest but I have been bit by the lowest bidder in the past. Graham has been a pleasure to work with and stands by their work. I appreciate you guys

Fast service, nice professional customer service from office and technicians. Patrick signed me up for Comfort club which saved me some future expenses and only cost about $8 more for this visit. It was worth it to save money in the future.

I can’t say enough about Graham Heating and Air and all its staff. From knowledge, to thoroughness, to work ethic, to getting it right, to the best customer service I’ve ever experienced. I would recommend them to anyone and everyone. Included before and after pics of a job very badly done by whomever the previous owners of this house hired, to what Graham did. Will never use anyone else.

Awesome and efficient job they did for me again! The team is great! Second time I’ve used them and they do not disappoint!! They need 101 stars!! Thank you Quinton for the fast estimate and your team! Will use again and will give out their business to all my friends!

George and his work partner did an exceptional job installing my new system. My house was built in 1925 and doors are tiny. They were able to take out the old handler piece by piece and put in the new handler the same way. Lots of patience and super clean is how I would refer to the experience. They explained details as they progressed. George actually spent time explaining the maitenance after the installation even though it was getting late. These guys were the best. They did a great job of installation and explanation. My house and property were clean when they left. I would request and recommend both of them. (Sorry, I forgot the name of the gentleman working with George.)

I recently had my heating and air system serviced in Weatherford Oklahoma and the experience was excellent from start to finish. The technician arrived on time, was knowledgeable, and explained everything clearly. They quickly diagnosed the issue, completed the repair, and made sure the system was running efficiently before leaving. The pricing was fair, and the quality of the work was excellent.

I did some promo with them a while ago and that was one of the biggest mistakes of my life as I have received endless calls everyday for the last 2 years from their stupid call center. I did everything in my power to get off the list, but they all tell me it is impossible. Makes no sense and either they are lying or too lazy to do it. I am always very polite when talking to the people from the call center because I know it is not all their fault. I would never recommend doing business to my own worst enemy with this company because the endless calls everyday are so annoying! What ever you do, DO NOT SHARE YOUR PERSONAL INFORMATION WITH THIS COMPANY! If someone from this company can remove my phone number from this list I will gladly take this review down, but nobody seems to care, which tells me they probably have the same mentality with their quality of work. By the way, look at my profile, I maybe wrote one or two other bad reviews. I never do this nor do I want to do it, but they left me no choice.

I have used Graham air conditioning for business purposes. And then at home at my residence, I would not recommend them to anyone. They say they have a 24/7 on call emergency technician, and no one answers the phone. We have complained that our compressor Kix on for 3 seconds and then stops the technician. When the technician actually came out, he said he couldn't duplicate the problem. And here we are a month later, with the same problem, don't use these people, they don't stand behind their work.

Joel was very friendly , personable and professional. Told me everything he was doing and checking and diagnosed the problem quickly and fixed it quickly. Excellent service from the phone call speaking to Mary all the way until Joel the technician came and left. Thankyou so much for getting me back up and running today.

We had a great experience with Felipe from performance AC. Felipe was professional, timely, and extremely thorough. He went the extra mile to assess the system and repair the ducts for proper ventilation. We appreciated the way he explained everything he was doing. Thank you for the awesome work! Would recommend Felipe and performance AC to a friend.

From the initial scheduling to the service Performance Air delivered phenomenal service. Being a newer resident to Florida their technician Leon took the time to walk me through the entire system. He not only explained the function and made recommendations that will improve the air quality of my home. I'd fully recommend Leon and Performance Air.