Reviews of local pros in Deerfield Beach, Florida
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Used to be a loyal customer- will most definitely not recommend them to anyone nor use them any longer.
We bought a brand new $10,000 unit 1 year and 7 months ago and warranty to cover 10 years. Our motor just broke and they want to charge us $2650 for parts and labor, even though we have a warranty!
They won’t stand by their products and told me sorry it rains and it broke your motor and hung up on me. -
Every experience with them has been fantastic, especially when it comes to warranty services. Their response time is always impressively quick, and I can't stress enough how fair their pricing is. The technicians are truly top-notch, bringing expertise and professionalism to every job!
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Nathan from Air Around the Clock came today for our contract service on our (2) 4 ton ac units. Never had anyone as good as him. He was awesome. Spent the time to check everything. Cleaned the air compressors. No one ever did that. I will be requesting him personally for our next service.
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Technician was thorough, professional, and friendly. He explained in layman's terms his observations about the status/performance of my A/C system. I hope he returns for my next routine maintenance and/or repair.
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Had a regular service appointment. A/C was “squeaking” when running. He decided to order a new fan & belt. Returned 2 days later to replace the parts. Wasn’t something I was complaining about, he just said it shouldn’t be doing it, so went the extra step to correct the issue.
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I have called and have had my “new” HVAC serviced many, many times because it just wouldn’t cooly home. A quick check was done each time always ending in a coolant recharge. It was never more than a quick fix that stopped working within a week or two. Yesterday, a different person came. He spent well over an hour and actually used a beeping gadget to examine the entire unit. Ultimately, he found a loose connection allowing the coolant to escape. Now, my system works better than it had been the entire three years since installation. He went further than anyone prior and seems to have solved the issue. THANK YOU.
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Our first service with Air Around the Clock was excellent. Our technician Luis was very well versed in his work. He explained why the backup was occurring, removed the sludge, and gave us some pointers on what to do for the next six months. I would recommend Air Around the Clock to everyone!
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I had a leak in my fridge waterline, your plumber came to replace the water line and ran a waterline at the top of my cabinet where now the drawer does not close properly. He ran the water line at the top of the cabinet instead of the bottom where there are no drawers, just cabinet space. Now my drawer does not close properly and the waterline instead of being run down so the is no backflow runs along the top of the cabinet behind the drawer and impedes door closure.
This in UNACCEPTABLE and MUST BE REPAIRED IMMEDIATELY.
I spoke to Rebecca this evening and explained the problem. I am very disappointed with the service and the repairman. When he finished he requested payment in a very rude manner. This repaired was covered by my appliance insurance and he was huddling me to pay him direct. Very poor manners. I will report this to my appliance warranty company so they know the type of service people being sent to their customers. -
The AC was replaced along with a new thermostat. Everything went well and the installers were very professional. It was supposed to take 4 hours but it ended up taking 6, which was not a big deal, just wanted to mention it. I am glad we had the AC replaced when the weather was nice and cool.
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Air Around the Clock was recommended to us by a family friend when about 8 months into purchasing our home our AC gave out. We purchased our AC unit through them and have been getting the AC maintenance done every 6 months by them. They were and are absolutely wonderful and we’d recommend them to anyone who is in need of their services.
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The installation went fine and didn't take as much time as I expected. I was disappointed to learn that the $400 discount that I was offered was really only $200 because the other $200 was actually an FPL rebate. The $400 discount was presented as a good will gesture from the company because I recently paid for a major coil cleaning on the old system. Had the technician that quoted me the price been up front about the rebate and what the discount really was I would give a much higher rating
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James was very professional and gave us our options right away. Shantez came the same afternoon to install a new unit. He was awesome. Very efficient and knowledgeable with a great attitude.
Easy financing process and quick service. Appreciate the company putting the customer first! -
Needed 2 visits to fix my air because I needed an electrician in between. Both men that showed up were polite, competent and professional. I bought my a/c from them a couple of years ago and have been pleased with their service.
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The technician (Eric Lawrence Cohen) did a great job. He was extremely thorough and fixed the issue. He took his time so as not to leave any doubt that the issue was properly addressed. He was very courteous and explained everything he was doing and the reason why he was doing it.
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Matt from ATC came out to inspect our HVAC units to give us recommendations for our new to us home. He was very knowledgeable and professional. We are waiting on some interior fixes before we move forward, but we’re definitely going to use them for our annual maintenance.
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Technicians are outstanding - would be five star review if it didn’t include answering service and turn around.
Answering service after hours - horrendous. Two calls 8pm. No return from ac until morning. Would not recommend for emergency support. Good for service. -
Luis Medina did an excellent service. He explained everything that he was doing and made sure to flush the lines properly. This service was AC maintenance. Prices are not applicable.
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Our service man was excellent. He explained everything clearly. What he did and what they will do and what my options are. My AC is running so much better than is has been for the past 2 years.
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These guys were totally amazing and professional another air company fried all my wiring to my unit. They came out and ran all new wires from an upstairs unit. It was actually amazing. I would recommend to anyone around the clock.
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Have been customer for years at several residential locations. Service is usually excellent and pricing is fair. Took a little while to get this service call completed. A promised return call by 800 didn't happen until the next morning, but our service tech who has come to us before quickly diagnosed the problem after doing a thorough check. He then did our annual service.
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Air Around the Clock needs to move on from your wife is hot and work on costumer service. Called at 9:00 pm 24/7 service line because we had no air conditioning and was told there was no technician on duty. Despite explaining the urgency, they scheduled the last appointment the following day.
When I called the office to express our concern-especially since our unit is only 6 months old- I was told they had “listened enough” and the representative finished the phone call. On a positive note, the technician Najib was professional, courteous and fixed the ac. Unfortunately, the overall costumer service experience not what it used to be.