Reviews of local pros in Delray Beach, Florida

4.8 based on 453 reviews Back to the listing
    5

    I had been away from the house for a month and walked in to find water leaking from the ceiling and the A/C pan overflowing. I called Air-Ref and they had Dylan and his partner out in less than two hours. Fixed everything and explained how to prevent a recurrence. I also got their maintenance contract. Great service!

    5

    Air Ref is a very good company. Very reliable. Good service and very responsible. I have been very happy for a few years now with Air Ref thank you also, I want to say thank you to Zach. He was a very responsible and very nice gentleman. Thank you for all that you do for us and keeping us cool.☀️

    5

    I had AC not blowing. In this heat. Michael and Zack were my very polite technicians and knowledgeable. On time. Came out the same day I called. Did not sell me anything I didnt want.

    Eric came out to quote possibilities in changing out my current unit. Again very knowledgeable, kind and polite. This is my second year dealing with Air Ref. You'll be happy with this company.

    5

    Max was very courteous and knowledgeable. He knew what the problem was immediately, and took care of it! He was very friendly and patient with our barking (crated) dog. It was a pleasure to have him in our home!

    5

    Phenomenal experience as a repeat customer! Technician Junior provided the highest level of service possible, and should be commended! He is kind, courteous, and very much professional! I also let his manager know of this as well.

    5

    Junior G was an A#1 service tech...friendly, knowledgeable, neat, and respectful. All your service people are great,but Junior was the best

    5

    Just wanted to give a big shout out to Air-Ref Co. Inc !! Our A/C finally died on us this past weekend after 20 long years of keeping our home cool. I'm so lucky to have the best A/C company, Air-Ref, in town! The past 6 years or so they have helped maintain our old unit until its very last day by properly maintaining it. And when that day came this weekend, they helped us find the best fit for our home and budget. This company has great employees, great service, great owners, it's been around for over 39 years, the people here know what their doing!

    5

    From start to finish, the entire process was top-notch. The tech Damian A. went above and beyond to diagnose the issue and answered all my questions patiently.
    Damian was super friendly and professional. He took the time to explain what needed to be done.

    5

    Max was excellent! Very knowledgeable and professional. Work was done quickly and neatly. I will be requesting him for all my AC needs!

    5

    I got Zach as the tech for my AC issue and he was wonderful and pleasant to talk to. He was very professional and gave me some advice as well. I definitely recommend this company. Will be using them from now on.

    1

    This is the worst AC company I have ever used. Air Ref serviced my AC in early August 2022. I was away in the beginning of September 2022 and when I came home and walked into my house a 1.5 Square foot patch of my kitchen ceiling plaster had fallen on the stove, counter, and floor. The AC was off, and the house smelled like damp plaster.

    It turns out that the drain line was not properly cleaned out and the AC unit overflowed. The Air Ref tech came out to fix this said that the drain line was not properly cleaned out and he proceeded to correct it.

    It was not Air Ref’s fault that the unit was not properly installed by the developer. It was on a sheetrock box without a drain pan and/or a proper overflow switch. However, Air Ref had been servicing that unit for multiple years. I had multiple service contracts for 3 properties I own.

    Over the next 3-4 months, I made at least 10 phone calls and registered my complaint to the receptionist/service booker, asking to speak to the owner. Each time I was told someone would get back to me. Nobody ever did.

    Finally, I got Kevin, the service manager, on the phone. I stated that I just wanted Air Ref to take some responsibility to properly install the Air Handler on a stand with a pan and overflow switch which I would pay for as well as repairing my kitchen ceiling. This took about 5 or 6 conversations.

    On January 9th Air Ref sent an estimate to replace my system on a stand with a pan and float switch for $9,993, giving me a credit for the problems I incurred. That estimate was $2,000 more than the other estimate I received for the same exact installation.

    Air Ref sucks. They have terrible customer service. The owner hides behind his receptionist and Kevin, his service manager, who is incompetent.

    5

    Our technician Junior G was amazing! So professional, kind and helpful. Air-Ref installed our new Air conditioning system over a year ago and has provided great service.

    5

    Sergio was professional, knowledgeable and very friendly. He performed all the work we needed and kept us informed of everything he was doing. I highly recommend Sergio and Air-Ref company!!

    5

    Air Ref is a 5 star company! Professional, friendly, honest on time for appts the list goes on. I'd like to give a shout out to my technician Max J for his excellent service today.
    Thank you!

    5

    Ed was excellent. He answered all my questions and was very helpful. Ed was also very professional and considerate. He was glad to put covers on his shoes so no dirt would get tracked in as it had rained. I was pleased with Ed’s work.

    5

    It was an Emergecy call on New Year’s Day and the tech that came out was so nice, patient, professional & knowledgeable. He had it fixed in just less than an hour and that included the additional time waiting on the tenant to arrive. (knowing the appt time) Regardless, I couldn’t have been happier with his help & assistance. Thank you Air Ref!!

    5

    Zach is the best. He fixed all my problems in a simple easy manner. He should get a raise for being a terrific people person and knowledgeable about my system.

    5

    I researched Carrier as the unit I wanted but Michael recommended the Daikin FIT at 1/2 my budget and couldn’t be happier. During the initial inspection we had a short that took out my AC at 8PM on a Friday night. No worries, 90 minutes later the AC repair man showed up and we were repaired and back to running until the new unit was installed. The team they sent were very polite, professional and cleaned up every piece of scraps they made. Doing work in an 80 year old house can be a challenge. The team Air Ref sent was very very good. THIS is your AC company.

    5

    Max performed our bi-annual service on our mini-splits. He was on time, very nice and left the job site clean. We have been pleased with all of the technicians that Air-Ref Co has sent to our home.

    5

    We had a leak from our AC unit. We called Air-Ref as we had used their service in the past. As always, they sent us a great technician. Steven O. was knowledgeable, courteous, helpful and solved the problem. He suggested we sign up for a maintenance program that would ultimately save us money on any servicing for the year. We were more than satisfied. Thank you Air-Ref for taking good care of our A/C.

    5

    Max was great. Max replaced Caleb as my AC technician. He found the problem I had, and also went up on the roof to check for any other problems. He had great customer service and told me exactly what he was doing every step of the way. I definitely recommend Max for your next maintenance check