HVAC reviews in Doral, Florida

Le excelente calidad de los equipos y la buena atención de sus empleados.

Not so Good, they give up to easy.

Sextant Marine Consulting LLC....nice Yo.

For Truckers
FSFC Fast unloading

ronald help warranty very good service

Horrible Company nothing but lairs
Stay away from Copper & Hunter HVAC worst split unit

Horrible company filled with horrible people. They mess up all orders, and lie constantly about everything. They are going to try to rob you like they have robbed me. Going to have to go through a charge back on this rotten evil company

Wonderful experience. We had 3 questions and he immediately rescued us with answers we understood so we could enjoy our new mini split. Thank you.

Emily was super nice and very knowledgeable helping me decide on a new mini split system.

Alec was a huge help with our mini split, we had a motherboard issue and after just a phone call he personally made sure our part was shipped and not only did we get it, it came a day early. He is a huge asset to y'all, and we appreciate him tremendously 👍🏼

Our HVAC unit broke down during the coldest week in NY. Rex has been extremely patient with us to figure out the problem and prompt to our questions. Five star for him.

I have three new Olmo mini-split units and I have a very simple question with one of them and so I've been trying to contact Comfortside to determine an error code. I've Emailed through their web site twice now and tried calling a few times over several days but they don't answer the phone, nor do they answer Email. So if you need either sales support or technical support, you might consider this.

I bought a C&H cassette unit from them via Amazon. Mixed results: part of the wiring harness was hooked up incorrectly when I received the unit, and there was no documentation to verify it against. On the other hand, when I called support, Brandon was very helpful, and had things sorted out in about 10 minutes, including queue time. The unit itself seems to be working well so far.

as a contractor trying to order a part with for a customer this is the worst company I've ever done business with. Customer service processed my order but never shipped. I called 2 weeks later asking where it is and took no accountability to rectify the situation. I politely requested to speak to a supervisor who just so happens to always be in meetings. at least ten times I have been hung up on so I call back from my office number and they answer right away. again do yourself a favor don't buy this Chinese junk unless you are going to fix it yourself because there is no contractor thats going to put up with that

Do yourself a favor and steer clear of this company at all costs. I purchased a unit from them that was falsely advertised. They refuse to acknowledge so I was left to ship the unit back at my own cost via freight delivery. They then told me I was beyond the return window even though the Amazon return label clearly stated I had to have it shipped by December 5th. When the item arrived at their location on December 5th, they processed at 50% return and then came up with the new lie the unit was not strapped to the pallet which I had proof of from photos and videos. I am still in the process of disputing the charge and filing an complaint with the BBB, I just wanted to let everyone know to take your business anywhere and elsewhere before ordering from this company. On top of it, the only woman who answers the phone is a real treat herself, and the GM 'Mike' apparently works remotely and can never answer the phone, just save yourself the frustration.

I bought a new Sophia Series mini split for my new garage, and it is working great, so far. The only complaint was the plastic hinges on the corners of the cover on the indoor unit that covers the filters, were cracked when it came out of the box. I contacted customer service for Comfortside LLC and spoke to Danielle. She was very courteous, and helpful. She checked with the warehouse and called back just like she told me she would. She told me she’d call me back again on Monday to tell me if they found one. She called again like she said she would and they had found what I needed and it was shipped on Monday, and I received it on Thursday. From Florida to Texas in 4 days and it was the exact thing I needed. Thank you so much Danielle for your communication with me and for getting me exactly what I needed. You’re the best! I know who to call if I ever need more help.

I bought a C&H ceiling mount unit about a year and a half back. Finally got it in and it was great for ~4 months. Then blower fan started making noise--bad bearings. Part was out of warranty period, but Ashley worked with me on a fair resolution. Ashley listened to me and showed great customer service acumen. Thanks Comfortside.

"We had a very disappointing experience with this company regarding a warranty claim. We purchased a unit that came with a warranty, and when it recently began having issues, we naturally assumed the warranty would cover repairs or a replacement. However, to our surprise, the company refused to honor the warranty because we didn’t reach out to their customer service department for a diagnostic before seeking help elsewhere.

This was not made clear to us when we bought the unit. There was no indication that using their customer service was a mandatory step in the warranty process, and we followed all other guidelines as responsible customers. Their refusal to cover our unit under warranty seems like a technicality meant to avoid providing the promised service.

This lack of transparency, combined with the unwillingness to stand by their product, has been incredibly frustrating. For anyone considering this company, we would strongly advise caution, as they may not be forthcoming about all conditions of their warranty and may fail to support you when you need it most. We cannot recommend this company based on our experience."

I ordered a four zone mini split system from comfort side in 2024. After having my HVAC technician install the system, we discovered that one of the blower wheels was out of balance and needed replacement. Comfort side made us pay for shipping on the replacement parts, even though the ones we received were defective upon arrival.

We also have one thermostat that is malfunctioning. Their customer service troubleshooting could not fix the issue and they told us that they would not replace the thermostat even though it wouldn’t work from startup. They wanted us to buy a new thermostat.

Very disappointing policies.

Emily was very helpful in resolving a warranty claim on a portable AC unit (Cooper-Hunter branded). There were some challenges, but she overcame them all and made the customer happy (Me). Will continue doing business in the future. Important that a company stand behind their warranty claims! Thanks again Emily.

I have yet to install the unit however a part was damaged and Emily at C&H was great to work with. She provided shipping options and replacement of the defective part which arrived in 3 days. I will comment further on quality of product when it is up and running but have to say C&H is lucky to have Emily on thier team:)