Reviews of local pros in Estero, Florida

Vanderbilt Maids started out great but since has gone down. The time before last they didn't wash the floors so I had to and this past time there's dust all over my shutters. Not good. The cost is very high for a less than good job.

Amazing move in clean on a new build. Ladies were incredible, kind, and diligent.

Also incredible customer service for the women who answered the phone and booked our service. She explained the different types of cleanings so we made sure to select the right one.

UPDATE: for some reason my first review does not show up on this companies Google Listing so I am trying to post this again…

Original Post: I am extremely upset with my experience with Vanderbilt Maids. I originally booked them for a Move-In Deep Clean as I was moving into my new home and needed it deep cleaned from the previous occupant. I had signed up for a monthly service with the company and received a discount on the deep clean as a result. I was very excited for this as the reviews of this company were exceptional. However, they did the deep clean of the house and upon arriving at my home to check on the job done after the deep clean, the floors were filthy. I then personally vacuumed the whole house to see how much dirt/dust I would pick up and my vacuum picked up a significant amount of dirt/dust indicating that the floors were not cleaned well at all. After walking around barefoot from vacuuming the floors for about 25 minutes my feet were completely black. It was clear that they did not clean the floors…. I called them to explain this and they apologized and said it was probably “because the grout was really dirty” and that they would send the crew back to touch up the floors. I did appreciate that, however, that was not a favor to me. That is something they absolutely should do considering they obviously didn’t clean the floors well. I then decided to cancel my monthly cleaning service with them since the job done was extremely subpar. I was then charged $165 for canceling. I contacted them and explained that the reason I canceled was because the job the crew did was horrible and completely unacceptable. She then explained that I was charged because I “took advantage” of the Deep Clean discount they gave me for signing up for frequency cleans. She refunded me half ($88) and said she was going to put the request in to the “back office” for them to decide if I would be refunded the other half. The back office came back and said they would NOT be refunding me the 2nd half because “the crew came back and touched up the floors free of charge”. ARE YOU KIDDING ME? Yeah! They absolutely should be coming back to CLEAN the floors not “touch up” the floors when the floors were not properly cleaned to begin with!! I will NOT be recommending this company to any of my friends in the Naples area and actually will be steering them far away from this company. I am extremely frustrated. This is completely unacceptable behavior and terrible customer service!

I may self used to clean house, I may sure my clients are satisfied.
So far that is the second company that I tried, and for my family to tell me that they did a good job then In satisfied because they know how picky I am with my cleaning.
Vanderbilt Maid were very organized and they well managed the time to give you a pleasant atmosphere.
I would definitely recommend them, they did a great job.
Thanks Vanderbilt Maids.

Tammy, the owner of Vanderbilt Maids, is a true professional and takes care of her customers. She communicates and asks questions about the things I would like done each time before coming, and then calls if there are any questions during the cleaning when I’m not home. The cleaners are thorough and excellent, but it’s the finishing details that make the difference. Pillows and throws are beautifully placed. Tissue paper and paper towels are turned into works of art. My house looks wonderful when they leave; all is dust gone while floors and bathrooms shine! You won’t be disappointed!

This is our second time using Vanderbilt Maids. I could ditto everything I wrote the first time as we are once again thrilled at the beautiful job Tammy and her crew did.

We were away for the day, and they came and once again made our home sparkle ✨! When we arrived home, we could smell the freshness and noticed immediately how lovely everything looked. They pay great attention to detail - all the bathrooms and the kitchen look brand new. Our floors look so like they were just installed and our tables with glass tops look as though they just came from a showroom. And it isn’t easy to clean the glass tops!

My only unfulfilled wish is that they were also in Pennsylvania so they could clean our home there, too.

Thank you, Tammy, for making our home so clean and beautiful. ❤️👍🏻

As a local Real Estate Broker in Naples/SWFL, my vendor referrals are a direct reflection of my own business. I have referred Vanderbilt Maids to multiple clients for move-in and pre-listing deep cleans, and the feedback is consistently excellent. They are punctual, thorough, and handle high-end properties with the necessary care. In this market, finding reliable vendors is critical—Vanderbilt Maids delivers the level of professionalism I require for my clients. Highly recommended.

** Everything Sparkles! ** We are so pleased with the cleaning service we received from Vanderbilt Maids last week. From our initial consultation with the owner, Tammy, to the dedicated & hardworking team of three young ladies who dusted, mopped, polished & cleaned, we couldn’t be happier. They were courteous and careful of our furniture, art & appliances and honored our special requests. They will be our go-to company for our regular cleaning. Excellent to work with. Terrific results.

As of this review writing it has been only two cleanings and we are quite satisfied. The ladies have been very polite, detailed oriented and very professional. They will ask a question before making a bad decision and that is true professionalism. Our home looks great and I have high hopes for this to continue. We've had quite a few services over the past eighteen months and Vanderbilt Maids are what we have been looking for. Keep up the good work.

Great job, Kevin came out for a free inspection, discussed my concerns and developed a detailed estimate onsite, then he walked through everything and explained it all to me. Very professional, we really appreciate it, thank you. Highly recommend for any water damage and mold issues!

From the office to the crew that came and did the work everybody was amazing I found mold in my home called iMold an they came out an took care of everything from start to finish an got my home mold free the daily emails of what was done that day an what to expect the next day was helpful the project manager steven was communicating daily and answered all questions with professionalism top-notch five stars all the way around

The team came out and did a thorough assessment. Luckily they didn’t find any mold. Seemed like honest people.

Very good experience. Everything was in writing and I felt that the mold issue was handled very professionally. Whenever I had a question there was someone to speak with.

Very knowledgeable staff and team. Highly recommend them

Sean A. Dupre is an absolute vital contribution to what keeps IMold the household name it’s become in SWFL. Without his expertise and consideration for the remediation industry I fear I wouldn’t have the right guidance on my Large Loss Project that he managed for me from start to finish.

Professional and knowledgeable. We were in another state when the mold remediation was done. Each day I received complete reports of the work that had been completed. I have no complaints and highly recommend this business.

Our experience with IMold Cleaning and Restoration was phenomenal. Definitely the best experience we have ever had with a contractor in Florida.
Scott Livingston was the Project Estimator who inspected our fire damage. He arrived on time and was wonderful to work with throughout the process. He also crawled into the smallest of space in our attic and obtained the best pictures of the damage and provided the most reasonable repair estimate. Scott was also readily available to answer any questions we had and responded promptly to any calls we made.
The individuals who performed the restoration work, Juan and Darion were absolutely the best. They notified us when they would arrive, thoroughly explained the process of the restoration and kept us informed throughout the process. They protected the area in our garage and attic where the work was performed and cleaned up all the debris and left the area spotless. They also were able to perform the cleaning and restoration work without removing any drywall which saved us additional expense for further restoration. The IMold office provided emails and notifications about when the work would be performed and outlined what we would expect in connection with the restoration work.
Overall, the experience with IMold was terrific and I most strongly recommend IMold Cleaning and Restoration.

I had a great experience with Adam at iMold Cleaning and Restoration. He was professional, responsive, and clearly knowledgeable about what he was doing. From start to finish, everything was handled efficiently. It’s not always easy to find a company you can trust, but Adam really delivered. I’m very happy with the service and would absolutely recommend his business to anyone in need of mold cleaning and restoration.

Highly recommend Adam and the team for anyone needing mold remediation or water damage services in Estero. They were quick to respond, knowledgeable, and extremely thorough. Great communication throughout the process and excellent customer service. Definitely a company you can trust!

IMold is very professional works well with your insurance companies and is very thorough and honest Fire. Knowing the owner personally I can recommend them highly

My team included Franki, Yulio, Orlando, Joy, and Steven was my project manager. I really liked working with all of them. They were first class - protected everything in the house before working, were so nice to my dog (who was freaked out), and kept me informed each day of progress and next steps. Getting mold is scary and involved - these guys were aware and helped us get through it. Thank you!