5 Star Air

Eddie came earlier than scheduled which was great for me. Asked exactly what I wanted done and for any problems we were experiencing. Since we were looking for a new company for service work anyway he explained in detail about living up to a 5 star rating and what they do to maintain that rating. We had just finished a fairly major remodel to our condo unit so dirt and dust became a big problem. He cleaned everything thoroughly, did his routine maintenance and then we talked about a maintenance program moving forward. Eddie was a great guy with 20 plus years in the hvac business and was a pleasure to visit with. Highly recommend 5 Star Air.

5 Star Air has been a pleasure to deal with. Very responsive and willing to work on a variety HVAC systems. Friendly and very helpful! I work in property management and I have never worked with a trades team that has done such a good job with communicating expectations. Kudos!

I called our ac service provider who does our maintenance because our ac wasn't cooling. They came out and said we need a new compressor, which was $2900. He recommended we get a whole new system for $5900. He didn't bother to check if the unit was still under warranty. I called a second company who didn't come out but said they would check to see if it was under warranty still. He said that it wasn't but he had a used compressor he can put in for $600.
Finally I called 5 star and Edwin checked to see if the unit was still under warranty. And it was! I made an appointment, which Edwin arrived promptly. He checked the compressor and the compressor was good. There was a part that went bad. Needless to say he fixed the problem immediately and I had cold ac once again. That goes to show you that there are a lot of companies out there trying to get more money in an unethical manner. Edwin and 5 star were very professional and ethical. I will continue to use 5 star for all my air conditioning needs. Thanks for getting my ac fixed.