HVAC reviews in Fort Myers, Florida

4.7 based on 4432 reviews Back to the listing
    1

    dont choose them, cause the lower your credit score. in July, I got a call, they offerd by phone AC cleaning for $59. ok, i let them try. A guy he said my 7 years old ac wasnt worth repair. so he offer a new one $4300, with synchrony bank credit. i was in hurry to go so i signed it. later another ac guy just cleared the drain water pipe, cost only $ 70!so i called them and cancled the new oder. then i got the bill from synchroy bank. i called & explained my sory, they said i couldnt close the account, the fact air only can close it. so i called the.fact air over ten times, but it dosent interest them. so my credit score from 745 sank to 592. so i have to share my story, hope fewer people wont have the same experience like me!

    1

    I would give them 0 stars. Bamboozled my 93 year old father by driving by and seeing his garage door open. Did some work which developed a leak. Ceiling in garage fell. Dad so upset he suffered a small stroke and died 5 months later. Worst thing that has ever happened in our family. Smooth talkers. They are the worst. Don’t believe positive reviews!!!
    I MISS MY FATHER!!!

    5

    I had my air conditioning serviced from another company and they said I needed a new unit so I called fast to get a second opinion and free estimate. I got a much lower price and they even financed a new unit. I am very happy.

    5

    We we're introduced to Fastac by a friend when we needed a repair and had no a/c ,they came that day and we're very professional and courtious and had our air conditioner fixed in about 30 minutes. That was about a year ago ,recently we decided our system was not efficient enough and was time to replace it due to age (over 8) buiders unit , we contacted our company fastac along with a few other big names and decided to go with fast ac .we didn't regret it ,they were fair ,knowledgeable and had it installed the same day , talk about fast . We recommend them to anybody looking for a good local A/C company .

    1

    The call center call me and don't know how they get my cellphone no and told me to do the service on $35 and that's including a lot of stuff I told them my AC is fine I don't have any trouble with it . when technician come at my home he cannot find anything so he have excuse of finding mold in my AC and want to installing $1500 worth of UV light and he told me my AC is overworking and the Freon cost $300 to fill up at the right level. this is the scame do not trust this guys I want to give them -5 but I have to put the review so people can know I hope the guy didn't mess with my AC

    5

    This company came out to my home last week. I called them cause my unit stopped working and I was getting married in two hours I needed my air working. They could’ve sold me anything and I would’ve paid. But instead they said it was my drain line they vacuumed it and that’s it all fixed. I love these guys! Thank you fast ac and healthier home solutions

    1

    I would rank them less if I could. My elderly father had a new aironditioner installed in June of 2017. They waited Until 07/24/2017 to have the inspection and it failed. I called them on 08/21/2017 to try and get this resolved and was told the guy who calls in the inspection was not in but would be there shortly. Five hours later no return call so I called again and I was told the guy called in sick but he would call the next day, 08/22/2017. At 10:30 AM on 08/22 I called again and was told the guy had just stepped out but would call me. I am fed up this is not rocket science, They need to pay the $50.00 failed inspection fee and schedule the inspection. Takes all of 5 minutes.

    1

    i just got screwed out of $1,813.65 by these people. I had no choice but to put 1 star. I had new a/c unit installed on 3/17/17 by A/C Medic 911. In August I received a call from FastAC (which by the way I didn't hear their name when the women called) and they said they were coming out for my 6 month inspection on my new A/C. At the time I didn't put two and two together and they came out on 8/16. Told me I need a whole new line set which would cost me $1,695.00 before taxes. I flipped out and asked why I need this since the A/C was new? The two guys Mike and Price gave me a song and dance and said it might have been fine when the A/C was installed and that I was losing freon. I told them I didn't have that kind of money right now so they said they would seal the leak for now and it should hold for a while. They called again on 9/21 and asked to come out on Monday 9/25 to do a hurricane check yesterday and I said fine. When Mike was here he told me again I was losing freon and that they had a deal that I could get 18 months free interest, so I said fine. Then I realized that these guys didn't put my new A/C in and I asked Mike wait you aren't from A/C Medic 911 and he told me that FastAC bought my old company and 3 others which was a complete lie. He even told me to call them and the number would transfer to FastAC. This is my fault for not calling A/C Medic 911 yesterday. They came out today did the work and I just found out that A/C Medic 911 is still in business and was not bought by FastAC. I called A/C Medic 911 and told me that FastAC got my name and number through the Cape Coral permit system and found out I had a new A/C installed. They lied to me and now I am out this money because I financed it. And I have no proof I needed the work to be done.. They took advantage of me and misrepresented themselves. They knew we were new to Florida and just bought the house 2 years ago. I called FastAC and asked to speak to the owner and she said he was out of the office and took my name and number and would call me tomorrow. I am sure he won't. PLEASE DO NOT USE THESE PEOPLE! DO NOT LET THEM IN YOUR HOME OR NEAR YOUR A/C UNIT! THEY ARE HORRIBLE PEOPLE AND SHOULD BE A SHAME OF THEMSELVES! I am a hard working women and did not deserve this. I am so sick that I completely fell for this and there is not a darn thing I can do about it.

    1

    These guys were called to the house after spending over $13,000 on new equipment within the past couple years due to the air conditioning not working correctly. A man showed up and proceeded to tell us it was gonna cost over $2,000 to replace the line set due to being under sized. After raising multiple questions we determined that the guy who showed up had been fired from the company and someone was feeding him calls from within the company. At which point I spoke to the owner who then showed up to the house himself with 3 other gentlemen. At which time we all determined that the Line set was not undersized. Fast forward 3 months later and the same company shows up again with the same problem persisting. I was out of town at the time. A new technician shows up and tells my grandmother its gonna cost $2,400 to replace an undersized line set. My grandmother paid them , however they were told not to do any work at the house unless they spoke with me first. No one called me!! Thank God I was able to stop payment on the check. This company uses scare tactics and prey on the elderly. They have no moral values or integrity

    5

    FastAC replaced my unit and installed a Guardian Air in-duct purifier. They come out every six months for a scheduled clean and check to ensure my system is well maintained. My electric bill is lower and the air quality in my home is perfection! Fees are reasonable. They’re professional. I would recommend them.

    1

    They installed a new system for us, said I was getting their best installer. If this guy is their best, they won't be in business long. In my opinion, they shouldn't be in business at all!
    1st complaint: They lowered the unit and pan, now the emergency pan drain is too low, won't drain.
    2nd: The unit was so far out of level, the water was running over the drain pan inside the unit and running out the panels into the pan.
    3rd: They called to say, they would come out and do a free checkup. Two techs came out, I showed them the attic access, literally 2 minutes later they claimed to have gone out to the truck, grabbed a ladder, climbed into attic, checked pressures, climbed down and put the ladder away. There is no way! Then these guys tell me I need new copper line set. They claimed the Freon would move through the lines quicker. I called another company to verify the copper line replacement. Totally untrue! They said it would cost $2800.00
    4th: The installer had to leave to pick up his child at 6:00 pm. They didn't leave until after 8:00 pm.
    I would not use this company if they were the only AC contractor in Lee County. Totally un-professional! They have an F rating with the Better Business Bureau, for good reason.

    5

    Had AC go out recently and it was so hot out and these guys were the only company that responded! Everyone else said they were to busy and were multiple days out! They really do live up to there motto and had my AC fixed and cooling better then ever the same day! Would recommend this company to anyone and they have really knowledgeable techs with high integrity!

    1

    I hope others take the time to read this review, and take my warning seriously. If not, don’t say you weren’t warned...
    This was my first time using Fast AC. I would have called my usual AC company as I do every year to perform a maintenance service, but they called me to offer a especial deal on a service plan for 1 year. It was a great price for my two units so I went ahead and scheduled for them to come out. The first 2 times the tech called us to come hours early to our appointment, but we were not home as I had explained to his office that we wound’t be. The 3rd time, the tech didn’t call or show up at all. I should have realized what type of business I was dealing with at that point, but their office called a few days later and so again, we re-scheduled (big mistake) for a Friday. I wasn’t home, but my uncle was there to let the tech in. When I got home, I looked to see how the units looked. The air filter wasn’t cleaned, the drain pipes didn’t look like they had been cleaned, and the coils or around them were not cleaned at all. These are all things that their website say they do with this type of service call. I called the tech to inquire about this, but he said the air filter wasn’t “that dirty”, the coils were too old to be cleaned and that he didn’t want to damage them, and that he did clean the drain pipes. He then proceeded to try to sell me an air purifying system for 3K, or if “I preferred” a whole new unit for 11K....I saw that I wasn’t getting anywhere with him, so i called his office the following Monday to speak to a manager. I spoke to Elijah, and explained all this to him. He didn’t address any of my concerns, but instead went straight to the defense of his tech. He also denied my claim that I had paid for that service plan saying there’s no way it would been that cheap. He said he would review my earlier recorded conversation with the office to see what we had agreed on, and then would call me back the next day. He didn’t call me back Tuesday, so I called him back Thursday. He said his office was undergoing training on a whole new computer software, so he coudn’t help me at that time. He said he would call me back the next day, Friday, but again he didn’t. I called him on Tuesday and spoke to him. He said that I did have the 1 year service plan, and asked “what do you want”. Again, I brought up my issues, and again he went on to defend the tech. I told him I didn’t want my money back, I just wanted him to send another technician that would do what his website said they would do. He didn’t seem to believe me so I asked him if I could email him some pics of my units so he could see for himself. He gave me his email address and so I sent him the pics....days have passed and still no word from Elijah. I give up, I’m cutting my losses and will now call my usual AC company to service my AC unit like they’ve done every year.

    1

    If I could give them negative Stars I would. Had a technician come out to fix a leaking drain only to be told that the drip pan was cracked. $350 later I was supposed to have it installed two days after the service technician came, after no call and no show for the appointment I called and was informed that they had to order the pan... No big deal. After two weeks with no information I told them I either needed an update or needed a refund.... one week later I said I definitely need a refund at this point and now after 2 months they have changed their telephone numbers and no one will answer any calls.Worst company I've ever dealt with. Their BBB complaints tell the story of their company.

    5

    I have to say I was very sceptical to use this company after reading their reviews. But my husband is in the service business himself and we know how easy it is for anyone to Just leave a bad review even if it wasn't a big deal. So im so happy we went with Fast AC instead of multiple other companies in this area. They were honest and willing to help us with the costs of fixing our air conditioner. I believe their pricing was a little below average for this size company but their work was way above average. The guys Dave and Dan were very clean and respectful with our house. Thank you guys we will recommend you to everyone we know and meet.

    5

    A friend recommended this company and I'm thankful!
    It is hard to find a decent and reliable AC company that can help maintain and fix your AC these days. FAST AC was a huge help to me when my air conditioner suddenly broke. The office staff was friendly and kept me notified upon the technicians arrival. They sent a courteous, eager and helpful technician. He found the problem and serviced my system.
    In short time, my ac system was cooling my home again!
    I could not be more pleased with FAST AC.
    I highly recommended them for all of your air conditioning and air quality needs.

    4

    I have many problems with air conditioning companies. Never satisfied by the services provided. I've had some rude technicians before but NEVER EVER have I had services provided to me that left a smile on my face afterwards. I only paid 34.95 for a whole entire year of service! They tuned up my ace unit and it feel better then ever. These men worked hard under my scrutiny and finished in a timely manner. I liked them so much I recommend them to my neighbors! Thank you fast Ace boys. You did a great job!!

    5

    We had a great experience working with Fort Myers Heating and Air Conditioning. Fair pricing, prompt response, and precise diagnosis. We appreciate your expert service. I will definitely give Fort Myers Heating and Air Conditioning another call!

    5

    Excellent service from Fort Myers Heating and Air Conditioning! The technician was courteous, knowledgeable, and completed the repair quickly.

    5

    Honest company! Great service!

    5

    Our 2nd use, on time, within estimate and great work!