HVAC reviews in Fort Myers, Florida

I have worked with these folks for over two years now. I can't say enough good things about them. They do good work at afair price. They stand behind their work and are great at customer service. I highly recommend them without reservation.

When my A.C. system started to give me problems I asked around to some friends and family for recommendations. Reynolds Home Comfort came highly recommended by a friend and I am so glad I finally found a company in the hvac industry I feel will be honest with me and is going to shoot it to me straight. I have been a property manager for the last 15 years and dealing with tradesman is a major part of what I do. Paul, the owner of Reynolds Home Comfort, was on time, courteous, and professional. I often experience well presented sales people in my industry met with poor service people sent to my properties after I have made a commitment for a service. Not this time, Reynolds installation crew was on time and delivered what I was promised. I am so pleased with the work they did for me personally I will be inviting them back to bid on future projects for me commercially. I have a short list of contractors I have developed over the years and Reynolds Home Comfort is now part of that list.

Adam Cowles- C.A.M.

This is the most honest and reliable AC company I have ever dealt with . Their employees are knowledgeable, on time and professional.
They are obviously not on a commission and do not try to sell you a new unit . They explain what the problem is and fix it for a reasonable price. I have used Reynolds for several years on both of our homes and won't use anyone else.
When my AC unit needs to be replaced they will get my business.

Travis Rymer

We have used this company over the last three and a half years for service and to install a new system in a rental house. Our last experience was not what prior service has been. This company is no longer owned by Paul Reynolds who founded and built the company. Paul sold the company in mid-2017. The new owners continue to use the Reynolds name. Keep this in mind when reading reviews for Reynolds Comfort Air.
We heard a slight scraping noise in the fan cage area and called Reynolds, not knowing that company ownership had changed. When Reynolds removed the cage, the fan spun easily by hand with no noticeable noise. The technician said the only way to eliminate the noise was to remove the fan. He did not have the proper tools to complete the removal so he began pounding on the motor shaft with a hammer, trying to dislodge the fan. When I asked if that was a good idea he said he didn’t think it would hurt.
After being unable to remove the fan he tried other adjustments. With the cage back in the unit the noise was much worse than it was when he started working on it. Again, the cage was removed which at that time the motor would barely spin. He then determined that the motor had seized and that the motor, fan and cage needed replaced. He said he would get an estimate the next morning but charged us $208 for the visit. With temperatures nearing 90 we needed the air.
After calling the office twice the next morning, the technician called me at 2:00. The estimate was $1,260 with no credit for prior day charges. Total cost around $1,500. It would also take 5-7 days to get the parts. However, if we bought a new air conditioning system they could install it the next day!
I then called another service and explained the situation. This company arrived within an hour. He immediately determined that the fan had separated from the base and needed replaced. He also found the motor was broken, most probably due to the Reynolds technician hammering on the shaft. Two phone calls later, the parts were secured and within four hours the unit was fixed. The charge was $500. He also commented it would have been less had they not had to replace the motor due to the Reynold’s technician faulty work.
The next day I called Reynolds and told them to cancel any parts they had ordered, as I had found someone that had fixed it for 1/3 of their estimate in four hours, not 5-7 days. I also asked to have the owner call me. Later that day I received a call from the technician that had done the work rather than the owner. He said in his opinion he did not feel hammering on the shaft would damage the motor. I asked him if that was normal protocol and he said no - that he should have had a puller and not hammered on it. He ADMITTED his work was faulty. I then told him about the price difference and his reply was that Reynolds doesn’t usually work on Frigidaire units, which I had and thus when they get parts they are more expensive.
So, from my experience it seems that the new ownership does not value customer service and doing the right thing. They are happy to break your unit, admit they did it, then charge you for it. They seem to be at the point to charge as much as possible and upselling. I am still awaiting a call from the owner or manager.
I would advise people to be aware of the change in ownership. This company has many 5-star ratings, which are from the prior owner, not the current.

I've used a few air conditioning companies in Fort Myers and Cool It Air Conditioning Repair is the best. really thorough, quick turnaround, and great value. The price they quoted is what I paid. Way more professional than the last company I used. Problem solved.

A Team Air conditioning Repair came out for a thermostat replacement and I'm really happy. They were genuinely professional from the start, really quick, and totally fair pricing. Way more professional than the last company I used. They didn't try to upsell me on stuff I didn't need. Highly recommend.

Finally found tried Cool It Air Conditioning Repair for AC repair and I'm absolutely delighted. totally reliable, showed up when they said. The tech answered all my questions without making me feel dumb. Two thumbs up.

Great platform

Amazing place

Great price

Very satisfied

Great service!

Very professional service was done quick and efficient and customer service was to die for

Very professional very nice people

Very unsatisfactory coming from this business do not come here very unprofessional and will have you waiting for hours just to get a response!

Excellent customer service. And quickly got the job completed.

They were great worked fast and efficient very happy!

They were very professional pricing is great they were fast responding and got the job done

They were polite and did a very good job fixing my air conditioning, didn't take long either!!!

My A/C went out but these pros saved the day. Service was quick easy and very professional. I highly recommended them!

Great customer service. Very efficient with their work. Arrived at time agreed didn’t have to wait for the job to get done.I will most definitely be callling them when I need air conditioning repair again.