HVAC reviews in Fort Pierce, Florida
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This company calls me for my home a/c service appointment informing that it is due. After setting up an appointment date and time, they called me at a random time when I’m at work asking if they can show up and perform the service. I inform them that I’m at work and can make it only at agreed appointment time. I then leave work (an hour drive) for this purpose and am waiting for 45 minutes for someone to show up for service. I call the company to find out and this person named Sam says he's the owner and that his tech was in the area 4 hours before the appointment time and cannot wait? On my asking the purpose of an appointment, he tells me that I should go with some other company, like his company never called me for this job or assumes he’s performing some charitable task. This is my experience and not sure if such practice is normal or ethical especially when they lack basic courtesy of informing in advance or maybe for them it is common to “fish around” the area for additional business and then choose tasks according to their whims; thereby inconveniencing potential customers. If this is normal practice, I can an only imagine how they manage actual work if & when they show up!
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I've been using Advantage Air for years, and received a mixed bag with their service. Unfortunately, my recent experience has been a complete disaster. Their technicians have been unable to diagnose and fix recurring issues with my AC unit, despite multiple visits.
To make matters worse, their recent repairs have caused property damage. When I contacted the company about the issues, the owner was unhelpful and refused to take responsibility resorting to calling me names. I would strongly recommend avoiding Advantage Air at all costs.
I also echo the reviews where the techs seem ill trained, with one saying on more than one occassion, "I'm not a professional". -
Working with Advantage air conditioning was a big mistake!!
I bought an AC unit from these guys because the ad sticker was in my garage. I wish I had never done that.
They installed a 2.5-ton unit in 2024 for me. A few months later, my tenant called to say the temperature was high. I contacted these guys—they came, cleaned the drain pipe, and charged me $210.63 for the cleaning that should have happened during installation!
Then the unit stopped working a couple of months later, and they said the fan was bad. They ordered a replacement fan, which took a week to arrive and install—after I had to call them ten times to make that happen.
In early 2025, I received a letter from Martin County about a permit violation—turns out, they hadn’t pulled the permit. It took me two weeks of calling the City of Martin County and Advantage Air Conditioning over 10 times just to get the permit resolved.
And just last week, my tenant called again about high temperatures. I asked them to check the unit, and their guy said the unit was working fine but the ducts weren’t up to code.
They are a completely messed-up company. Just stay away from them!! -
Installed mini split, refused to put it where salesman and I confirmed, moved my water treatment for house, blocked access to sprinkler control box, refused to put on wall because of code. What? They're on the walls all across the world. Show me the code!
But wait it gets better. Tech comes to service unit....missed all of Mitsubishi check list though he cleaned filter. I've done that monthly.
Sam you can't deny your install techs are creative with duct tape. Your techs installed the PVC to Mitsubishi unit with duct tape. Priceless.
PS here's a picture of proper way to clean/service mini split. I will be happy to accept a refund for the work your service tech did not do. -
Outstanding Service!!
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The technicians that came were extremely rude.
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She couldn't help me as they don't work on my type of unit but she gave me the name of someone that could help. Friendly.
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I had an excellent experience with them. Very reasonably priced. Very prompt and professional.
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Great bunch of folks...this is our second unit with them...the last one lasted 38 years...cant beat that....Richie is wonderful....cant beat them.
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Thanks to Ricky and Tim for coming out on Sat to fix our air conditioning. Great service and immediate response. Would definitely recommend this company. 👍
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0 stars if it would let me. Just got off the phone and I was told they are not taking on new customers lol. Well, well, I hope hope your company falls apart and I will be sure to never use or recommend your company.
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Honest, dependable, respectful to you and your home, and most of all high quality work with a fair price. They are my professionals of choice for heating and air.- Kevin York
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They do a good job and are usually resonable. Sometimes they are a little behind. I have been in Jefferson for a while and found the repairs that they do to be about half price but sometimes they are a few days behind.
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I had two previous experiences with this company and was satisfied with them being on time and doing the job I asked for a quote on a third time and was given a quote . I wrote the check and waited for them to come but after a month and a half and several phone calls after being told that they didn't have time to do it they had too much else to do I guess I finally was told by them to call somebody else. I will.
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Asked for quote for two new systems. Guy came out looked around but never heard from him. The systems that they installed before were never quite right. Many problems. Use them at your own risk!
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Have used this company for years on my personal home and rentals; however, they will not call me back about new equipment needs. Customer service is non-existent. I will no longer use them or recommend them to others.
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This is a scam business. The address is not theirs, it is a private residence. When business was called to inform them they are using someone else’s address they simply hung up both times. Plus, foreign accents and you can barely understand them.
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Woke up 4th of July morning and my AC was not blowing cold air. I had 30+ ppl coming to my house at 6 PM for a party and no AC!! I called our normal guy who of course was not around because of the holiday and 4 other local companies before calling Jefferson H&A. They were out within 30 mins and have me fixed in about an hour or so!! So thankful for these guys!!! Awesome ppl!!!!
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My family has done business with them for years. I have used a few other companies in the past and I saved hundreds for the same repairs. My parents used them to replace a system and saved thousands. They don’t do emergency repairs but you could spend the night in a hotel for the money you save.
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Very unprofessional organization. Service tech came out was supposed to get back in touch and 5 days later when we followed up we were told the persons in charge "hadn't gotten around to it" "we are swamped and are doing the best we can".....my question why were we not told by way of a phone call that you would not be able to handle the problem? Answer: I don't know......???? So we are taking out business to another HVAC contractor that understands the importance of customer service.
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Complete joke. Called Monday. Someone came out and said the compressor was dead. Told me they would call and see if it was under warranty and get a price for a new one and call me. FRIDAY I still hadn't heard ANYTHING so I called and was told they hadn't done anything. No calls to see if it was under warranty. No prices. Didn't even call me to tell me it would be another week before they would be able to do anything. The lady on the phone was condescending and extremely unhelpful. Horrible experience and I wouldn't recommend to anyone.