Constraction reviews in Hialeah, Florida

After doing extensive research on several companies out there, I decided to go with Polar Steel Bldg, they offered competitive prices and the customer service was phenomenal, the process itself was very smooth. We’re very satisfied and will be recommending them to our friends and family.

We needed a bigger shed as the previous one had a lot of wear and tear and did not have much storage space. The price they quoted us was within our budget but most importantly it was their quality work and customer service that made the difference.

We bought a building and had great communication with Ray. We are ready to receive our building and now we cannot get ahold of anyone. We have left several message and are currently in Hialeah trying to figure out what the problem is. The address provided is not their office in Hialeah. We paid several thousand dollars as a down payment and we are no where. If you are the owner please call us. Leaving messages on your general phone is not working.

I am very disappointed in polar steel and would not recommend them to anyone. Ashley was the salesperson I dealt with and was real attentive at first until I signed the contract then no help at all. They gave me a bid for the building and one for one of there premier contractors to put it up with concrete floor. Which was a good price however after signing the contract and putting money down I wanted to talk to the contractor to make a plan, after weeks of calling almost daily I finally got a phone number to contractor. When I got in Touch with Shannon the contractor I was informed there was no way she could do it for agreed price to the tune being short about $14000. So never could talk to Ashley after that, could not get ahold of her. So after calling repeatedly I get to talk to John and for a couple months promised to make it right never happened, instead I get legal papers from the actual building manufacturer saying they are putting a lien on my property because polar steel never paid them for my building. Which I had paid in full for. I now had to hire legal council to get that straightened out. Took a month or so. Ended up having to erect building myself so money would work out, and in the end had to hire a welder for a day to fix what the manufacturer did wrong. Another $1000 Spent. John said he would cover legal fees, well we all know how that went (did not happen). So long story short I would not buy a dam thing from these crooks, very unprofessional and are not up front about all hidden costs and they don’t pay there bills so could cause you to pay twice for your building. If there were negative stars I would give 3 negative stars to polar steel.

We have waited patiently to have a problem resolved with a building we purchased from Polar back in March 2020 from Ashley. After 2 weeks of no contact and after repeated calls.. we recieved a call from John stating that he is taking our purchase over and that Ashley is no longer over seeing this build.
We feel we have been given the run around by sales ever since.. deliver dates not correct, no communication for weeks ect.. We went with Polar because of the there customer service and better pricing rather then going local.
We purchased your building because it was already in the building process from a previous customer that backed out and it fit our specs.

Ashley was our first point of contact. We were supposed to have doors included. We contacted John again and again...
As soon as we paid Polar in full, the communication stopped. Polar was paid and we were left in the breeze to figure things out on our own. When we originally were given the plans the doors were not on the engineering plans. Ashley was contacted and she stated that she would make sure that they were.
Communication on delivery for the building was last minute and when we were given the date the delivery changed. We rented the equipment to unload the materials off the truck, out of pocket expenses wasted. Then materials show up 2 weeks later and pieces are missing!

John contacted us about the missing pieces and said that they would be on another truck coming from Texas in about 2 weeks. Those pieces did arrive however, We still do not have doors.

Horrible experience and we do not recommend them.
Here we are end of May 2020 and still no contact from Polar..

Excelente

Puedes encontrar todo

Falta de personal de trabajo que te ayuden,,

Todo lo que busco siempre está ai

Un lugar donde encuentras todo lo que necesitas y para pagar son muy eficientes y rapidos siempre cuidando el distanciamiento social 👍

Vine buscando algunas cosas que necesitaba y recibí un excelente servicio de todos los empleados del home depot, pero principalmente de el chico Alejandro de la línea 14. Gracias por tu servicio y tiempo para atender nuestras necesidades ...

Excelente servicio por parte de Yoania y Delma. Trabajaron muy duro para ayudarme y resolver el problema que tenía, incluso cuando la tienda estaba a punto de cerrar. Muy agradecido por su dedicación

Good

My fence installation was a very good professional job.l am very happy with the detail that installer done.I would recommend (Angelica,Marisol,Sophia and Carmen ) anytime they are very professional,step by step.

Do it yourself

Very good

Great place to be I love shopping there

The self checkout was very quick and easy. I found everything I was looking for. The gentlemen at the paint desk were very helpful and professional. 👍

Home Depot home service is not the way to go expensive and do a horrible job the are rude and the head manager Teresa rude and nasty she should get fired the damage my fence and they don’t want to repair after I spent over 15k in fencing don’t go with Home Depot the are trash plus the install the fence we’re they wanted not they I ask them to do it and they told me If I want to change to the way I ask it’s more money

We had a new front fence installed by The Home Depot. It was supposed to be done in two months, it took three. Somewhat disappointed. The one thing that was to perfection was the installer. All in all I'm satisfied with the outcome but way too expensive.

Encantada con mi cocina muy profesionales,muchas gracias