HVAC reviews in Hialeah, Florida

My air conditioning unit broke in the middle of the night. I called and left a message, and my call was answered within seconds. Absolutely the best customer service I have ever received from an air conditioning company.

They arrived the next day on time.
They fixed my unit in just 15 minutes.
They were very polite and well groomed. I will definitely recommend Raircon corporate conditioning services to all the people I know!!!!!

Thanks again!!! Soooooo Muchhhh!!

Very disappointed. In 2018 they charged me $1600 to install a tankless water heater which recently stopped heating (April 2022). I asked them for help. They responded they would not service the tankless heater but they would be glad to quote me a new one at $1300. I have used them for plumbing and a new AC they sold and installed for me and I’m not happy with them. Something happened to them after the pandemic. Not the same company and people.

From beginning to end great service! When I called Raircon they understood the urgency of my problem. The are extremely professional, friendly and very knowledgeable. I would recommend them to anyone.

This company has an excellent service. Very professional and a great job done in time just when i needed. Highly recommend!!!

Definitely recommend ! I was very pleased with the service, highly enjoyed doing business with this company. Friendly staff you won’t regret calling them !

I used this Company years ago (back in 2012-13, can't remember exactly), and I called again recently to fix a mistake I made while DIY the installation of a minisplit unit. I thought I covered all the basics following YouTube videos, but the unit started failing a few months after my installation. The technician that came to my house not only, checked over the system and ended up finding a leak, but took the time to listen to me and pointed out my possible mistake and allowed me to see -and explained - every single step as he was performing the job. He fixed the leak, tested the system -pressurizing with Nitrogen three times for some time-, pulled vacuum every time, and charged with a new refrigerant the system. With that level of professionalism I don't expect any future problems, but as a technician myself (just different discipline) I know that things could happen, parts fails, components get fried by lightning. Would I call this company again -even if my system would fail- for their services, ABSOLUTELY!!. As a tinkerer myself, it's a pleasure to watch and learn from a good technician. And if on top of that you get a customer service follow up text/call, How could you not rate a 5 Star your experience.

$385 and a few days later my leaky shower head remains leaky.

🚩The first red flag was when the plumbing department couldn’t provide an estimate or quote before coming to inspect the issue.
🚩Then my girlfriend tells me the plumber had to FaceTime multiple people to help explain how to remove the faucet.
🚩All that he could do was clean the valve as they needed to order a new piece and that would require a second visit (starting at $200)
🚩We were told Raircon would send a receipt and quote via email to replace the valve but that still hasn’t arrived
🚩l called customer service and was transferred to a woman that could not speak English. So she asked me to text her my problem so she could translate it and get back to me
🚩 I never received the information after reaching out. I called again, they put me on hold and hung up

Overall this is been a terrible experience and big waste of money. Nothing was fixed, the problem, persists, and the company is not communicating with us

Delighted with the wonderful service I received, from the first phone call. Everyone I dealt with was friendly, knowledgeable and efficient. The air conditioning unit is perfect, and very quiet. I have no hesitation in recommending this firm to others. Thank you!

Great company ! Very nice customer service upon calling. My friend recently bought her home in Florida. Due to her busy schedule she asked me to find an AC company as her AC seemed to have gone out in the middle of the night. I was on it and found this company. Best thing ever. A other companies had a waiting time for technician of 24 hours. She needed her AC soon. AC tech was able to meet with her after she got off work (worked around her schedule) and was able tk make magic happen ! She is super content in her new home, especially after an amazing job. Great employees and helpful service. Recommend this place !

Have used the plumbing services with this company in the past with good results. However lately the company's customer service level dropped to a complete disaster. The various departments don't coordinate between each other; I tried 3 different times to get plumbing work done and new AC installed; no one even bothered to get back to me with the price. As a real estate investor and owner of multiple rental properties in Dade and Broward counties I am crossing this company off my list of reliable vendors.

Arrived late with broken equipment. I told them the issue and with only a cursory inspection they told me there was no resolution. I hired a new company (All Zone Air) who quickly sent out a capable engineer able to clarify and resolve my issue. Do not hire Raircon, go with All Zone Air instead.

Friendly and efficient service. I have them do annual service in our HVAC and had them install a new unit 4 years ago.

Phenomenal end-to-end service! From the moment my AC broke down I called the company and the receptionist was very nice and understood the urgency behind my call. The technician visited my house within two hours and seemed very knowledgable and friendly. After a quick inspection he found what was wrong with my unit and fixed it by end of day. All in all, a great service and a very fair price for the level of professionalism. I highly recommend!

Came out to "diagnose" my AC months ago and did a temporary fix. I paid for this diagnoses and temporary fix and months later they still have not completed the job. At first, they told me it took a while to get the parts that were needed to complete the job. But months have gone by and I cannot get anyone to respond to me or to call me back. It is like they have no idea what they are doing either that or it is a complete scam. I would not use this company unless you want to waste your money or end up with an AC, that isn't worse condition than before they came out.

Cut a giant hole in dry wall and refuse to fix. They said they will do an investigation and come back to finish repairs. They entered my apartment cut a giant hole in the dry wall and then left. Never returned to fix the hole they made and refuse to offer help unless we pay more.

Quick and reliable service. They also stand behind their work. I've used them several times now and have had a great experience each time.

Great services, and staff. Best in the industry! 100% recommend.

After water damage my unit had to be disconnected & then reconnected to the wall, Karel was very helpful in organizing all the details & the appointments. Angel was the technician in charge of the reconnection, he was very detailed oriented & a perfectionist he did an amazing job, making sure the new parts would be the perfect fits. Assisted by Damian they were both committed to provide an excellent service & finish the job despite of power cuts & parking delays..
I was highly impressed with such a high quality service & would definitely recommend this company...

pretty bad service I experienced from an AC company. I hired Raircon to do a maintenance AC coil cleaning Job for a property I manage on South Beach. They are claiming they cleaned the two AC units at the apartment, but after careful inspection, the two AC units was in the same condition. I had to get a mold inspector to provide proof that this company didn't do the job. However, they keep blaming everyone expect themselves. In addition, I provided the owner of Raircon with photos and with a professional inspection report showing the AC still had mold and dirt.
Its extremely disappointing that not only they charge the owner $475.00 to clean the two AC units, but they also got paid more than $13,000 to replace the entire two AC units.

Furthermore, they now don't want to go back to clean the AC or refund the money to the owner of the property even after I told them the AC coil was still dirty and with mold. I gave them the opportunity to do the right thing, but they still keep blaming everyone. photos don't lie

I have a condo that I use for vacationing several times a year. Recently I found that the old AC unit had been leaking which damaged the ceiling. Raircon replaced the old AC and repaired the ceiling all within 1 week of receiving approvals. The work appears professionally done and looks great!

Disappointment with My AC Unit

I am writing to express my dissatisfaction with my new air conditioning unit. Since the very start, it has consistently presented numerous issues. It frequently malfunctions, suffers from clogging, and has persistent leaks, making it a frustrating experience overall. Since day one, this AC unit has proven to be a disappointment. While the manufacturer, Climate Master, has been cited in discussions about its reliability, I suspect that I may have received a refurbished model. This situation has turned what should be a simple comfort into a significant inconvenience.