Constraction reviews in Jacksonville, Florida

Serv Pro did an exceptional job in remediating our ac water leak. All personnel were professional and explained in detail all of the processes involved with the cleanup. I would strongly recommend them to anyone.

After discovering a flooded house due to a ruptured faucet, a frantic call produced a very caring and capable ServePro team. We experienced nothing but professionalism and competency through the complete reconstruction with all employees and subcontractors. As the commercial says "It's like it never even happened". Three thumbs up!!!

Servpro of Jacksonville Northwest was very active and great at attacking my issues in my home! Very communicative, responsible, and professional. They monitored my home everyday during the drying process and gave me detailed reports on where they were and what they did. 10/10 I recommend!!!!!

SERVPRO team did a phenomenal job! From the estimate to the installation was easy and the installation technician was clean and professional! If I have any issues with restoration services, I will be using SERVPRO again.

They were very professional. Neat . Clean.
Able to work in a tight space in a small bedroom. To manipulate the furniture. To treat the area that needed to be addressed.

I was pleases the timely manor, and the way they completed the job.

I would recommend them, and the price was within reason.

The inspector Bob was able to give information on whether or not to file a claim and what was covered. It was really helpful.

I used Servpro of Jacksonville NW due to my washer overflowing and flooding my laundry room and adjoining hallway. The flooding ruined my LVP flooring. We were blessed to deal with Alyssa who was at our house within an hour of our insurance company contacting them about our issue. She was a calming factor for us during a time when we were still in shock. I couldn’t ask for a better advocate on our behalf especially when it came to dealing with our washer repairman. She knew just what to do while it was hard for us to even think. The Servpro crew came in and got things moving in the right direction so quickly. Their follow-through and follow-up made us feel very valued by them. In a crisis, you learn who you can count on and this company earned my complete trust. I pray I don’t ever have to call them again, but if anything catastrophic were to happen, they would be the only call I will make. I am grateful.

UPDATED 09-17-2024:
This is the second time within a month that I have written a review of this company. I have NEVER done that before, but I could not let this go without sharing this. After the Servpro team had already completed their part of my emergency repair project, and owed me no further attention whatsoever, I ran into an unexpected issue as I was putting things back in place. I really didn’t know who I should call, but I knew if I just called Alyssa, she could at least point me in the right direction. I knew I could trust her guidance. This company had every right to hear my issue and send me somewhere else, but instead, they actually came to my house the very same day I called them. I was not expecting that and I was blown away. Alyssa and Ella came to my house, and again, made us feel like “we got you”. They didn’t just resolve my issue, they went above and beyond to make sure we were taken care of and completely back to functioning like we were before our emergency damage. They would not leave until they fixed and tested issues that were totally my responsibility, issues that I was having difficulty with. I cannot begin to tell you the blessing that these two are to me and my wife. I was at a road block and they handled it like it was the best part of their day. They are such positive, happy people and a joy to be around. Even my over protective dog felt at ease, which says a lot. I am truly thankful for a company like this that allows and supports game changers like Alyssa and Ella to truly care about their customers way beyond the services they are called to provide. Thank you, from the bottom of my heart!

We were fortunate enough to have a great team come out to service our home.
Tim explained what he would be doing. He went above and beyond. Very knowledgeable.
Darren and KT were hard working and efficient. They all respected our home. They were courteous and friendly.
Will and ,I believe it was Maurice where very professional and assured us of a job well done.
The first phase of their process is complete. I’m hoping they will return to restore the area to its original condition.
Thank you
Joanne and Bill

Beware of the destruction they do to your home and furniture! I have contact several people at the office and no one has come up with a resolution to replacing my closet doors that they damaged and said that they were already damaged, they said they put in a claim for my desk that had water damage and I never heard anything back, they damaged a table when they brought it back, and the damaged the frames on the inside of my closets when they did their demo. Still waiting for a resolution

Thank you to the SERVPRO team for renovating our rental property shower on such short terms & in a timely manner to be able to have the home ready for another tenant. Photos are before & after. We are extremely happy with the results.

Pete at SERVOPRO is amazing! The team here is honest, hardworking, attentive, and great at communicating. While shopping around and getting quotes to remove and replace a damaged bathroom ceiling, SERVPRO was the only company that really assessed the damage and what’s causing the damage. In the past, I’ve had maintenance people make me feel uncomfortable in my home when I’m by myself so professionalism is very important to me. Pete is very professional and I never had to worry about that with him. Would HIGHLY recommend Pete and Servpro. Thanks!!

They have been cleaning the pool for a month and it looks amazing every week.

Very professional I've seen this man go above and beyond to make sure pools are perfect and Stay that way. If your looking for a honest hardworking pool guy look no further.

Pool was in bad shape and out of control, Scott and his team came over and tamed it in one day, something I couldn’t do in three months.

What an amazing job this company did installing my pool when I first called I was clueless where to start and this company treated me like family and before I knew it I had a new pool! Extremely professional,amazing customer service and work out of this world 10/10

Promt and energetic with tons of knowledge. I have an old pool that’s stays crystal clear now that Scott Maintains it. 10 star in my book

They were on time and the work was top notch for the price point. Customer service was amazing my pool has never looks as immaculate. Recommend this service to anyone looking to have you pool look spot on for a good price.

It was an awesome experience. He turned my whole pool around for a great affordable price. I highly recommend for everything from general maintenance to high level pool pump replacements and troubleshooting.

I’m a sucker for excellent service. My last two pool guys were always having problems keeping my system running properly. Scott came in fixed the underlying issues and we haven’t had to think about it since.

Scott’s Pool and Spas provides excellent service. My pool is always looking great thanks to Scott! Very fair price! Well worth it!

Scott is amazing and professional. He was prompt and on time and kept his word with amazing results. I was very satisfied with his work and would highly recommend him.

Scott did a wonderful job plumbing in a pool for us. We had a small window to get it done, snd he did just that! We will certainly be using him in the future! Highly Recommend!