Home Services reviews in Jacksonville, Florida

Mike Roman went our of his way to help when I couldn't find my product. He was professional and had great customer service

Great service. My tech Joe is very helpful and the company is awesome. Lawn looks great!

Joe was wonderful and helpful! We are so happy with the service!

Joe does a wonderful job maintaining my lawn products and I have been a customer for many years! Ask for Joe Lewis!!!

We’ve been using Royal Green and with and our lawn looks great. We recommend this service.

Joe and team are great. Their recommendations on cutting height has really transformed my lawn.

Royal is terrific , especially JOE, who sprayed our lawn an gave us some great tips.

I called this am concerned about a growing brown spot in my yard. Joe came out this afternoon and told me the problem. I’m fixing it immediately because he knows what he’s talking about!! Much appreciated!!

Our lawn was in bad shape until Joe took over our account last year, and now the grass looks great! Go with the monthly plan.

I have used the service of Royal Green Lawn & Ornamental Services since July, 20214 and have never been disappointed. Joe, Mark and Donna are awesome.

We have had Joe service our lawn for a while, and he always goes above and beyond the normal service! He does a fantastic job with a smile! ⭐️⭐️⭐️⭐️⭐️

Very Happy with results from just 3 treatments from Joe at Royal Green. The grass is coming back and no more bugs. Thanks Royal Green

We’ve been with Royal Green or 1-year now and are very pleased with their service. Communicative, professional, thorough, knowledgeable…this is a tough business to find reliable service and they have met my expectations.

Joe is awesome! My grass looks better than ever. I highly recommend!

Royal Green has been taking care of my lawn for 3 years and it has never looked better even with the drought conditions we recently have had. I highly recommend them

Had this company for over a year and as of late no more call ahead and yard was not looking as good. Upon last visit I was out back working and never saw the tech spray front or back for 1 whole side of my home. I went back to check my home surveillance system and he never sprayed half of my lawn.

I called and spoke with the route manager and he asked me to save the footage he would like to see. I did so and as soon as he arrived he had an attitude and said I don’t believe he didn’t spray your yard. Refused to look at the footage on my phone. It was the complete footage for over 50 mins the tech was spraying mine and adjoining lawns. Manager advised me to email him and he will watch with the owner. I explained it’s to large to email and he said no you can. I tried and failed and emailed him letting him know I could not send. I never heard back but sure got a full bill. I called multiple times and left messages asking for a call back from the owner as that’s who I was told would contact me.

A lady called Friday to tell me she knows the tech sprayed and said cameras don’t record everything. Mind you my dvr stores 2 weeks. And it was ok for the sheriffs office when they knocked on my door looking for a missing person. But not Royal Green. Manager advised trucks have cameras and that drivers park at each house individually. He parked 2 doors down from me. I’ve never seen the truck footage or been told the footage shows him spraying my whole yard.

Today I get a call from the GM and I explained everything and he too told me the tech sprayed. So I was called a liar by 3 employees. And told me he’s not the owner that owners don’t deal with customers. Cool story. Even told me he’s been blamed before for not spraying properly.

I have nothing to hide and no reason to call up. I was just wanting to be serviced again properly but due to no response I canceled. Had them a year and referred a few people. No reason to leave. If not for this issue I’d still have Royal Green. I now have to find someone else. Quite disappointing the owner hides from customers.

Gm said drivers don’t park at each house when treating but manager said they do. Many things the two said contradict each other. They are not on the same page. Sad cause they came highly recommended. Best of luck Royal Green.

Joe is amazing. He is the complete pkg. He is knowledgeable and provides excellent service. Because of him we now have a healthy and beautiful lawn!

The owners of this company have many decades of experience and always do what’s best for each lawn. They’re efficient monthly service which isn’t offered by MANY company’s anymore. They always do what’s best and will help out when mistakes are made even if it is a home owners fault. They truly value retaining customers and always doing what’s right! No better company.

-former employee

I have been using royal green lawn service with joe as my technician, and we are happy with our results and would highly recommend this company.

JOE IS AMAZING!!! This is my 4th company I have used with no results with the last 3… in my case #4 is a charm!!
Awesome communication, always eager to see if we are happy or have any requests & my yard is THRIVING!!! BEYOND PLEASED & HAPPY!!! 😆

Tom is the bomb! Lol, he has improved my lawn significantly since he started treating and fertilizing. He always contacts me with helpful tips and observations. He provides great customer service and is knowledgeable about St Augustine grass
Highly recommended 👌