Home Services reviews in Jacksonville, Florida

They completely forgot to cut the entire side of an apartment complex TWICE causing snakes and other issues. Grass around the doors and sidewalk are left behind. Alexander Pointe looks horrible and has been on the decline for over a year now. These guys are LAZY and do not check behind their work. No one returns the emails and no one picks up the phone.

Can you get your cutting crews to cut facing away from the ponds and lakes. It's a common sense issue. Whether in English or Español. Have a tool box talk on Monday morning like we do in the trades. You folks are a multi $$$$$$$$ company. Tighten up and slow down!!!

Why does my community pay to have people destroy our yards? These people just leaf blew dirt ON MY CAR WHILE WAS WASHING IT IN THE DRIVEWAY… there’s bad service then there’s ZERO common sense…

Most landscapers will pause blowing when they see someone trying to get their car or walking past with a dog. Not this company. Still trying to get the dirt out of my eyes. Rude.

My HOA uses Brightview and I’ve never witnessed a horror show like this in my life. My lawn is at least 50% dead and I’m far from the only person. I have a bush in my front yard that continues to grow over my driveway and front walkway despite my complaints. It seems they’ve gotten rid of the landscapers that were throwing lit cigarettes about my lawn and changed them over to landscapers that don’t clean up after themselves and drive across my concrete driveway leaving numerous tire tracks as a bonus. Due to this, I’ve had to power wash my driveway quite a few times as my HOA fines randomly for dirty driveways. I’m also planning to file a lawsuit against my HOA due to failure to maintain landscaping. Thanks Brightview.

Worst company ever!!! None of them speak English they will cover you and your vehicle in dirt, leaves, mulch, and sticks. This is the second time they have covered me and I was in clear view. I have asked several times for them not to use their blowers near my truck. Still no luck. Watched completely cover my coworkers car in debri. Yall really need to get control of your crews skills.

Bright View has the contract to perform residential landscaping in Osprey Cove Subdivision in St Mary’s GA. In the Sanctuary section. They cut the grass generally in the morning and do not return to blow until later in the afternoon. This is an unacceptable process. It gets tracked all over and gets on the dog, in the cars and in the house. How hard is it to blow as soon as it’s cut? Or even use a thatch catcher? They don’t do it because they are trying to save money and have one person take care of 70 + houses. We pay for this service thru our HOA. Our HOA pays 160k a year for this terrible service. I have a copy of the contract and Bright View is in breach of contract. It takes less than 5 minutes to properly blow the driveway. If this was an independent lawn care provider that I paid directly I would have already fired you. Well guess what Bright View I will keep leaving bad reviews each week on every platform. Until this process gets corrected.

After more than fifteen years in property management, I have worked with countless landscaping vendors across a wide range of communities and I can say, without hesitation, that BrightView stands in a class of its own.

Their standard of quality is exceptional, but what truly sets them apart is their unwavering consistency, professionalism, and pride in their work. Every detail is approached with intention, and it shows, not only in the beauty and upkeep of the grounds, but in the reliability and care behind every interaction. Communication is always timely, clear, and solution oriented, which creates a seamless partnership and a level of trust that is invaluable in this industry.

Royce and Rodney exemplify outstanding leadership. Their commitment, accountability, and genuine investment in the success of the communities they serve is evident in everything they do. That level of excellence naturally extends to their onsite teams, who consistently demonstrate the same professionalism, responsiveness, and attention to detail. It is clear that BrightView’s culture is rooted in ownership, pride, and follow through.

Projects are executed with precision and delivered on schedule, expectations are not only met but exceeded, and there is a true sense that they care deeply about the outcome, not just as a service provider, but as a partner.

BrightView has earned my highest respect and recommendation. They represent the gold standard in landscaping, and any community would be fortunate to have them entrusted with its care.

My tree will rest in peace thanks to the amazing service by Kelly and team.

Pelfrey did an excellent job! They did a more work than expected and I am very happy to have the tree out of my yard!

Great experience. Crew is very knowledgeable about the health of the trees and where to cut. They do quick work and cleanup. I wouldn’t recommend anyone else for this type of job. Absolutely 5 stars

What a great company! Pelfrey Tree is a very organized and nice company! They know what their doing and do it well! Would highly recommend checking them out, you won't be disappointed!!

Amazing work! The owner Andrew has years of experience and it shows. Handling our trees and lawn with precise care. They do very efficient work. Highly recommend!!

The Pelfer Company came out and removed a few of my trees and pruned some of the others ones. I hired them for their professionalism and they did not disappoint. They executed the job phenomenally and I will definitely be using their services in the future and recommend you do as well!

Great customer service, prompt, thorough, and worked clean. I can’t say enough about the work these guys do. Thanks Andrew, Lucas, Randal and Nick!

The Pelfry Tree service representative came to my home to construct a proposal for the services of removing a tree. Parker spent time describing how the tree would be removed, which was important to me because it was in a difficult to get to location, close to the house. I found him knowledgeable, courteous, and respectful. The cost proposal was sent to me the next day. I found it to be a fair price for services. The tree removal was scheduled in a timely way. On the day of service, the team arrived at the house right on the agree upon time. Taylor was managing the project and answered all questions. He was also very knowledgeable and respectful. When the tree removal was completed, the yard was cleaned up to my satisfaction. Overall, I would highly recommend Pelfrey Tree Service.

The pelfrey team is hands down the best. Our prior be for flaked on mulching 3 of our properties and the pelfrey team came out with a short notice and got the job done. Communicated with us every day- let us know where they were working on that day and for our places looking amazing!

Thank you guys!!!

Pelfrey Company Tree service was very professional and timely. From the initial phone call for a quote, to the follow-up on scheduling, to the crews, everyone I interacted with was very knowledgeable and professional. Based on prior experience with some of the other tree companies in the past, dealing with Pelfrey Tree definitely exceeded my expectations. They are now my go-to for tree work, without a second thought.

I, Stephanie Fisher with Gaston Tree Debris Recycling, has had a wonderful experience working with Pelfrey Tree. Taylor Peck is very professional, knowledgeable and dependable to work with. We have done multiple jobs with Pelfrey from us picking up loads from their job site, which are always neat, assessable and ready, to Pelfrey helping our company during the storm clean up when Ian went through Jacksonville in 2022. Taylor went above and beyond to help get crews put together and ready to dispatch when needed.
I look forward to working with Pelfrey Tree and Taylor again. They are an amazing company to work with.

Parker and Bruno and the whole team were amazing from start to finish! Very professional, courteous and had fair and clear pricing. They took care in what they did, showed up when they said they would and you could tell just wanted to do a great job! I would highly recommend and I will be having them do all our tree work going forward.

These guys are true professionals. Brett, Ryan and Brian did some excellent work getting down a massive Cedar Tree. There clean up was also top notch! I highly recommend this Team and Company for all your Tree service needs.