HVAC reviews in Jacksonville, Florida

Amazing service,amazing price,and excellent timing. My family and i just recently had a fire do to improper installation. So i called Taylor's and they treated my family and I as if we were part of theres. THANKS TAYLOR HEATING AND AIR.

Started with a no show, but was able to get 2nd tech out in an hour. The tech was professional, courteous, knowledgeable and helped unclog the water overflow line. I recommend their technicians!! That's why it gets 4 stars.

Do not use this company, they are liars, crooks and thieves. They will bill you for over double the amount of time actually spent on job sites, quote you prices they say they can’t honor, and never arrive when they tell you they will. You will waste your time and money dealing with this business. Avoid.

I had an emergency with the AC in the house. Ms. Tammy help me navigate a stressful situation. The technicians were professional and knowledgeable.Also, made sure to clean up after their work.

Taylor Heating and Air charged me $540.00 to install 2 cooper lines on the outside HVAC. They had 2 guys there for 3 hours, the job should have taken 1 hour, but 1 guy left and had to get cooper lines from shop. Why didn't he bring it with him?????? I would have to say the are rip offs and my company will never use them again. Please stay away from them....

I have used them in the past, and I was happy with the service at the time. I would have rated them at 5 stars back then.

I called them on 08-03-21, I was told that they might be able to get to me on the same day, or maybe in the morning. My phone call was answered right away, around noon time.

It is now the afternoon of the following day. My first call to them went unanswered, the following calls ring once and go to voice mail.

Someone should have called me yesterday, letting me know that they would get to me today. Not answering the phone and sending me to voice mail suggests that they are not interested in my business.

I called for a technician to come see why my 2 marine ac units were not cooling. The tech stated my head preasure was high. Not knowing anything about ac I ask what needed to be done to fix the problem. He started going into needing new raw water pumps ect. He said he would go back and "research" what else the problem may be. So he charged me $95 and did nothing. I never got a follow up on what I needed to fix the problem. I asked a buddy at the marina what he thought and he said, "simple, flush out your system with freash water" I did just as he said. It took me 15 min for both units and both ac units are working like new! Bottom line is this... I called a professional out to service my ac. He came out, did nothing and charged me $95 and left with both ac units not working and no idea how to fix it other than buy new equipment from them. I would think a competent honest professional would have known to that all my system needed was to be back flushed. My guess is he knew. $95 quick bucks and possible equipment sales and installation. I will never use this service again and will discorage anyone I talk to in using their service.

BEWARE! If you’re interested in buying a new HVAC system or spending $85.00 an hour for service and buying replacement parts, I can promise you that Taylor HVAC will be Johnny on the spot. If on the other hand you’re calling them to service the poorly preforming HVAC system that THEY sold you earlier, GOOD LUCK with that one! It’s been three weeks and at least a dozen phone conversations since I first contacted Taylor HVAC relative to the rapidly failing HVAC system that Taylor sold us when we bought this house. Twice now they have been NO SHOW, NO CALL. I’m still waiting for someone to call and let me know when Taylor can have a technician and a “decision maker” to actually show up at my house and tell me what it’s going to cost me to repair and or replace the crappy HVAC system that Taylor sold us.

Came out. Service cost and used stuff to check for leaks but should have removed top of unit first. Compressor had blown up. Was here 30 minutes and 624 00 later. Felt like is was a reach around and kid said to fix 3k. Would not recommend your company to anyone! You there to RIP people off in these hard times. Shame on you.

I received such great service from Steve and Adam at Taylor's! They were timely in responding to my call for help when my AC quit working and very informative on the situation with my AC unit. They gave me plenty of options to solve the problem. But it's no surprise that the experience was so wonderful seeing as how they have been in business for 47 years!

Amazing company. Excellent customer service when I needed them. They were there on time and installed my parents system with ease and had them cooling and heating again 1 day before New Years Eve. Couldn't have asked for a better job or group of guys to complete an install on a Holiday like that. 5 Stars to you guys!

Taylor's Heating & Air installed my ac system in my new home. I knew nothing about ac units so I needed help with choosing the right size for my new but small Cottage. They were quick to let me know that I did not need the larger more expensive unit that I thought I needed. As a single woman what a relief to know that a Company cares more about the needs of their clients not just how much they can make from them. When anyone asks I always recommend Taylor's Heating & Air. Dixie Bodway Harrington

I can't say enough good things about this company. They replaced our HVAC sytem in 2004 and again today. Serviced it twice yearly. Lasted 8 years beyond warranty. Had to deal with rain and an incorrect sized air handler shipped from a vendor +
torential FL rains this afternoon during the install. Still finished in 1 day. Kudos to Jason and crew and to Sherry for managing the air handler incorrect delivery and quickly finding the right sized replacement. Can't say enuf good things about this very people-oriented business.

This summer we thought our ac was on it's way out. We finally called Taylor's when our office air was a few degrees cooler than the mid July heat. Our service tech showed up in 20 minutes, and jumped right into the attic. Very friendly & knowledgeable - He was able to make a simple repair to our unit & duct work making our office bearable again, with only a service charge. 3 months later, our ac is working great for less than $100!
Thank you!!

From the phone call, to the sales process, to the installation of my new system. The whole process was pleasant, professional, and didn't feel forced at any point. Will definitely use this company again and recommend to anyone who needs an A/C company!

Taylor Heating and Air installed a Carrier AC unit for us in August of 2016, we had issues within 6 months and it took them almost a month to come out since the parts and labor were covered under warranty. When they came out to repair the unit, we reminded them the duct in our bedroom had not been finished properly they said we still had 60 days left on our parts and labor warranty, not only could we not get them out to repair the installation issue they dodged our phone calls for 2 months. Now at just at 2 years old we woke up to 85 degrees and the unit short cycling. We are good about keeping up with our maintenance, filters, vinegar/bleach rinsing the drain line, etc.. . We called to advise Taylor of the issue and they stated we would have to pay $105 for the technician to come out and tell us what was wrong, I asked if a repair was necessary if the $105 would go towards the repair they said no, any repair would be additional money. I was forced to call around and find another Carrier Dealer to honor my warranty and agree that the trip charge would of course go towards any repair. Thank God for other Carrier Dealers who actually had concern for our issues. I strongly recommend you skip over the name Taylor's Heating and Air Conditioning as the work the do is substandard and they do not stand behind it.

Over 30 years of honest and dependable service.

I have used Taylor's for the past thirty years in my Law Office, my home and rental properties. I have always found them to be VERY responsive, prompt and competitive. In fact, last month, my ancient system, (which Taylor's had kept running for YEARS beyond its useful life), finally bit the dust, and Taylor's had a new system installed within 24 hours of my call. In August, that is a welcomed response, AND their prices were great!!

I would not hesitate to recommend Taylor's to any of my Family, Friends, Colleagues, or Clients.

Ray Coleman

The tech who showed up to my house was very responsive to the issue I was having! Performed the work quickly, had my a/c working, and reassured me that any issue in the future would be attended to as quickly as possible. I'll call Taylor's every time!

Taylor's Heating & Air is FANTASTIC. From Tammy, to Sherry, to Dana. You cant go wrong! They are responsive, courteous, professional and definitely treat me like family. They installed my AC, maintain my AC and do everything they can to make me comfortable. They have gone out of there way to keep me satisfied and a happy customer. I will never go any place else. HIGHLY HIGHLY recommend-10 Stars.

In this time of rising temperatures Taylor's Air Conditioning Service is the absolute best! From our experience it is the best because of Jason Bostick, the person from Taylors who was not only involved in installing our new A/C system but has been consistent in servicing it. Jason is a highly skilled professional in every sense of the word. Friendly, helpful, and always happy to explain what he is doing to keep our system running at its best. Whenever we call for any service and are told that they are sending Jason we know that we will be in good hands.

Yesterday late in the evening I lost my air-conditioning. The temperatures were in the upper 90s and because it was late, I decided to wait until this morning
at 8 AM to call your office. It had been several years since your company had installed a complete AC & Heating system for my home.
When I called this morning I was pleasantly connected with Jaime,
and after locating & updating my file, Jaime reviewed my concerns.
Jaime was polite, respectful and eager to help.
I know that this time of the year is very busy for air-conditioning installers and service companies, however Jamie carefully listened and after a few minutes said let me see what I can do. I honestly expected the person on the other end of the phone to tell me, “I’m very sorry but we’re so busy with service calls,
we probably won’t be able to get to you today.”
Thankfully, that was not the case.
Jamie acted with genuine care and concern to try to resolve my problem as soon as possible. She said, let me see who I have in your area I will get them over there as soon as possible. Again, I expected to wait several hours with the temperature rising inside the house to 90°.
At 12:40, Jason appeared at the door and said, if you can tell me where the unit is located and I’ll let you know what it looks like. Shortly thereafter, Jason told me it was a capacitor and he’ll have it working in a few minutes. By 1:15 Jason removed the old part, installed the new part and said you should start to feel it cooling in a few minutes. Jason also told me that the part was covered by my warranty, and I only had to pay for the service charge.
How could I ask for anything more ?
To say I was thrilled with your service, is an understatement !!!
I would highly recommend Taylor’s Heating & Air Conditioning service to anyone.
Thank you for your honest, friendly service !

Sincerely,

John J. Hoffman