HVAC reviews in Jacksonville, Florida

Didn’t show up for appointment we had on a Friday... by the next Wednesday I still had not heard from them. When I called to find out what happened the lady simply said: oh we got too busy and we couldn’t make it your appointment. Mmkay... but no phone call to let me know?? That’s great customer service there.. Not! I’m taking my business elsewhere.

I have given B&G two tries and have been disappointed in their customer service.

My first experience was two years ago when my A/C wasn't blowing as cold as desired and leaking water. They could not find a leak in the system and recharged it. They said the leak was due to the lack of Freon in the system.

About a year later I had them come back out because it was blowing warm again and I wanted to have them find the leak since they initially recharged the system. I was told that the previous tech may have left the system low, which doesn't make sense since it worked for almost a year, and recharged the system again. As for the water leak, the tech adjusted my drain pipe, but I'm still getting water in the house.

I called back and was told I'd have to pay again for service on the system because I am outside of the 30 day warranty (5 days over). Also this was the first time I had heard of any 30 day policy.

This company is a huge disappointment and very unprofessional after the service. They have proven that they will lie and not take ownership of their own work as a company.

My total for the two visits was about $600 and nothing is fixed. I will be calling a competitor for future service.

Beware. Charged me $300 for a $23 part (in addition to service fee and labor). That’s a 1300% markup and when I caught it and insisted on a more reasonable price they said it was a software error in their system and the price should be $80, but how many people didn’t catch it and just paid the bill? Did they get a refund?

Great products and services.

Best prices in town. I don't go anywhere else. They have everything....

Great partners for our AC business!

Very friendly staff everyone was very helpful even loaded my items in my car for me

Very helpful, very courteous. They also had the best price on part I needed. Thank you. :)

Friendly and knowledgeable staff. Reliable supply source.

Nice folks! Family run store with great prices and always stocked with what I need! Norm and the crew choose Caudill supply!

Awesome service and very knowledgeable, walked me through everything i needed to measure and check for motor replacement. Also picked up a contactor and the prices are cheap!

Great place, super helpful. They carried the parts I needed to fix my windows. Also gave me some good advice on Hvac. Thanks!

Very good local home parts store.
Have a variety of parts. HVAC Plumbing electrical

This place is great and so helpful. Been coming here for years. It’s awesome.

This is the place to go if you want good advice and a good price. ‘ Saved me at least $200. Thank you Caudill supply, Larry Strickland

This place is great, the service, the quality, and there really is anything you're looking for.

Great customer service, fair prices, located in Arlington Jacksonville Fl

Caudill's ordered a blower motor for me at a reasonable price, and it arrived when they said it would at the price quoted. My Wife picked it up and mentioned how nice they had been to deal with!

Great place for all HVAC and home repair need strongly recommend you going there to shop!!!

This place somehow had a random obscure part I needed for my HVAC unit in addition to a wide variety of other stuff. They have supplies for electrical systems like HVAC power panels, infrastructure, plumbing supplies and a bunch of other things. A great store for handy people who like to fix things themselves. Employees were knowledgeable and were able to answer my questions.

Nice little supply house not far from my home. They didn't have exactly what I needed but I needed a hard to find unusual part. I think they were very well stocked and would surely try them again.