Reviews of local pros in Lockhart, Florida

We used JLC to completely redesign our lawn. We specifically asked for plants and flowers that stay short. We spent over 12k with this company and only 6 months later the lawn looks terrible! It's not symmetrical, the flowers he recommended are 3 feet tall now. We have one of the ugliest lawns in the community. The agreement included a few points that he never delivered, like pouring concrete under the tiles in front of the door, and a follow up meeting to explain maintenance. Just go with another company, they are overpriced and the quality of the work is very low, and from our experience, they don't know plants well enough to recommend what you need.

I met with Jason in April (it’s now August) for a paver installation quote for my yard. After nearly four months of periodically checking in on the status of the quote, I still haven’t received anything, and rarely (once) did Jason take the initiative to follow up with me, only to not follow through.

I explained in our first meeting that I wasn’t in a hurry to get the job done, but this protracted wait coupled with the lack of communication betrays real unprofessionalism. I understand that vendor delays and scheduling issues can complicate a job, but this doesn’t account for being told (multiple times) “your plan is closed to finished” or similar… only for nothing.

I’m giving three stars here because, who knows? Maybe they would have done an awesome job. I’ll never know. This isn’t to say that they won’t do good work for, just that your mileage may vary.

To Jason: Use a planner, hire a scheduling assistant, or decline a job you have no intention of completing.

I’ve had JLC doing special projects and maintenance for a few years. Projects have always been well planned and executed. I’m EXTREMELY picky about maintenance and they always are responsive to my requests when attention is needed. Their willingness to meet my requirements extends from management to onsite crews. 😁

Just paid over $500.00 to repair a sprinkler that they installed 6 months prior. Problem was it was close to a patio and they installed Black flexible tubing to connect pieces which then popped off pulling dirt and sand from underneath patio…
Nice technician, showed what he thought was best and I appreciated that.
But took him almost 6 hours to accomplish- most of the time walking back and forth checking on his work…
He reconfigured sprinklers and now have zones all screwed up as front, side, and back yard are all mostly on zone #1. The side lawn is different from the front and back in most communities and different needs of irrigation for each area.
I called to complain when I saw the invoice, especially for the two reasons: it was their original job which resulted in this, and it would have taken their other technician about half the time. Clay said that the timing seems correct that they need to go back and forth to their van, and that we agreed to change the fix because they couldn’t fix it without patio crumbling (again due to the piece they originally chose - and was not working- just flooding my back yard when on- big thanks)… my video cameras show much wandering. Disappointed with Clay’s responses on discussing- so I just paid it and told him that I will let as many people know how this all took place and what they chose to resolve issues.
I would like to know what guarantees of your work you do have?
Very unhappy former client.

update (it's been awhile - not needing to sit and write complaints about your team - i have better things to do - people should read and judge for themselves...)

still amazed at the incompetence of the work.
i am having a few companies look at the work, fix the current sprinkler heads and show them what the "professional" team at JLC did - tubing not buried - partially in and out of ground... the "fix" to the system has front, side, and part of back all on one zone - do you think as a professional that the timing for a 5 foot swath of yard and over 20 feet of yard should be watered the same timing?
so i will get quotes and statements from your competitors and see what they have to say about the "repairs". then i will send (maybe post) the photos of the work that was done.
thank you for your very descriptive follow up and "concern" - did you ever come out to look at it and follow up ? No, you didn't.

We discussed our ideas. Then went on vacation and came back weeks later. Voila!

The finished project was just as discussed. The neighborhood awarded us Yard of the month shorty thereafter.

DO NOT USE THIS COMPANY!! The service was an issue from the start in that they were over changing me for mowing a small yard. But I accepted it as I needed the service. They did not edge or trim regularly an literally spent less than 15 mins on my lawn every time they came. the lawn was dying due to leaves in the yard...i asked them about it and they said they would "blow it" for me....ended up showing up at 8am with a blower and blew the wet grass for 10 mins charged me $75 and removed NO leaves. when I contested the invoice they called me a liar, when in fact the entire incident was witnessed. They have also invoiced me for other work NOT done, show up unannounced without a quote and billed me for time...but did nothing NOTHING. super shady business practices and horrible customer service. DO NOT USE!!

Jason and his team helped us design our backyard landscape after a new pool installation. He was responsive, competitively priced, and delivered exactly what he said he would. In addition to the beautiful Areca and Sylvester palms, his team also installed drainage for our sloped property line, a new irrigation system (piping/sprinklers) for the backyard, and sod for the yard. We're very happy with the work and would highly recommend this company!

We had new sod installed and the experience was great from start to finish. The owner and his team were professional, thorough, and clearly take pride in their work. They made sure everything was done right, paid attention to the details, and left our yard looking great. We’re very impressed with the quality of the sod and the care that went into the installation. I would definitely recommend this company to anyone looking to transform their lawn!

From the first call to the last email JLC Outdoors have been very professional and responsive. My back yard had horrible drainage and soggy yard problems. The initial inspection by Jason was reassuring. He had a straight forward approach to fix the issue. Then the crew onsite was extremely professional. A pipe to my pool was accidentally hit (no fault of the crew, my home was built in 1977 and who knows where what runs anymore). JLC had their technician out that day to correct the pipe and get the pool up and running again. The communication and quality of work are outstanding at JLC, they will be my go to for anything exterior! Thank you Jason and crew!

Communication is not this company's strong suit. I did a walk around the property with Jason and he gave us a list of what all we talked about and we signed a contract. One thing we wanted added was a stone firepit. We were never asked where exactly we wanted the firepit to go before they put it permanently in place with glue. They did try to accommodate us by trying to move it, but in their attempt, one of the stones got broken (and will now have to be glued back together) and ultimately it was never moved. I now have to live with a firepit that sends shockwaves through my OCD. I was told that they wanted to leave room for seating on one side of the firepit. Okay, I think that is fine. But wouldn't one think to place the seating on the side that would have the best view while we are seated? Now we will be facing a shed instead of enjoying the view of our yard and pool. A landscaping company should be aware of placements such as these. The rest of the landscaping went fairly well, which is why I chose to change from 2 stars to 3. Still had communication issues with that as well.

Efficient Troubleshooting – ""They quickly identified the problem with my circuit breaker and fixed it without delay. Excellent problem-solving skills.

Maxx Electrical Services, James was very courteous as he enter my home, had his foot cover and mask on, we showed Maxx Electrical Services what we needs, he gave us a quote, we're okay, he finish the job same day, clean up each job as he moved to the next. He's respectful in my home, finish the jobs, everything were neat & clean after, thanks.

I received great service from Technician Akeem. He was professional and took his time cleaning my AC with skill and care. I utilized United airtemp for scheduled maintain they called and offer a seasonal special of $69.99 which is a great price. Glad I took the offer and plan to get other units serviced. My American homeshield warranty company contractors with them so I felt good about using them on my own. Keep skilled and professional technicians on staff like Akeem who make the company look good.
Thanks for the service.

I have been with United Air close to a year. Elio is one of the good professional group. He visited my house today for a routine visit and, he was very knowledgeable and polite as well, respectful of my property. He also provided a good advice on how take good care of my air conditioning unit and, how to keep it in good condition. I appreciate his hard work and integrity.

Was given an hour time arrival window, which is not typical, it is usually a 4 hour window for most companies. The technician arrived early in the window and was very professional and efficient. They went over what they found and what things they repaired.

We had an emergency on a day whereby the temperature was over 100 outside and our air quite. American Home Shield contacted United Air Temperature and they came out immediately. Christopher was very knowledgeable and professional and resolved our issue and even suggested we get a surge protector to prevent this from happening again. Big thanks for helping us because with 2 seniors and 2 dogs, that high temperature in the house could have been dangerous quickly. I would definitely request United Air Temperature if there are any other issues concerning our Air conditioning system. Thanks again.

I called and scheduled a check up on my system through American Home Shield. The tech arrived and said that the air handler needed a cleaning. After the warranty company said they don’t cover it the price I was given seemed steep so I declined the service. Now my AC is not working because it is constantly freezing which it wasn’t doing before your tech checked it out. I sent an email because I do not like leaving negative reviews but no one has responded so here we are.
UPDATE…
I was contacted by the service department and they rescheduled with me and came out assessed the situation and replaced the parts and resolved the issue. The made sure the system was functioning properly before leaving and said to call if any problems arise.

United called to check up and schedule a routine heating pump maintenance visit which was perfect since the week prior the heat did not turn on. Elio came out and was able to confirm my issue is with my thermostat (which happens to be through my security system.) He made sure to listen to the things I went through when I called the security system company to calibrate my thermostat since they insist it’s my hvac. Since I have previous history going through this with them I knew it’s not my hvac. Elio explained his steps and procedures as he went along. Ran diagnostics and made some suggestions for overall maintenance and upkeep. It’s only my second visit from United but both times the techs have been courteous, professional and helpful.

Technician arrived within 30 minutes after my request for service. My technician was extremely knowledgeable and his repair of my A/C exceeded my expectations. I informed United Air Temp that for future service calls, kindly send the same technician. This was the first time I used this company and have no need to look any further. They are a Winner!

We had a good experience with the United Temp company during our system checkup. Technician Elio called enroute w/an eta. He was very thorough during his service call. An explanation of his work was given, and questions were answered at the completion of the call. Eliot is a professional and knowledgeable employee. And although we couldn't upgrade our system presently, we will call back in the near future to do so. Thank you

Riley was very considerate of our time, called to offer an earlier start that was available. He was very knowledgeable, took time to explain what he was doing and then came in to discuss a small issue he had found. Riley came back in to discuss what measures he took to help resolve the issue and continued on with the routine maintenance he was originally scheduled for. If I had anyone ask me if I would recommend United Air, my answer would be a solid yes- no hesitation.