Reviews of local pros in Lockhart, Florida

Had an appointment scheduled for maintenance. Received a call 30 minutes prior to arrival which is always a bonus. The same tech came as our last service and did a wonderful job. Very professional and courteous. Would recommend this company!

The two gentleman that came to my home were professional and informative. They did an awesome job..

Elio was able to come earlier than the scheduled appointment time. He was very knowledgeable and exercised patience with answering my questions and explaining things I didn’t understand. He quickly diagnosed the issue with my unit. The parts ordered came sooner than expected and were installed in a timely manner. I’d highly recommend United Air Temp for your HVAC needs.

The technicians were excellent and very professional. Loved how they provided tips for changing my filters to help with my air conditioner. They spoke to me about what the issues were and explained how they plan to solve the issues. I was so happy they shared with me this information. Look forward to the maintenance in a few months to keep my air conditioner running properly. The entire experience was great! Thanks

We were amazed with the service we received from Riley. We had gone 2 months with no A\C and Heat as we were told by another company that we needed a new compressor and all new electrical and the price was two high. We then had United Air Temp take a look and we had no extra charge with our warranty and they fixed it on the first trip as it was only 1 wire needing fixed.
If your looking for an honest hvac repair company definitely choose this one.

Very professional. Diagnosed and CORRECTED the problem with our heat pump when two other companies did not. And the repair was not drastic!

Elio arrived on time, performed the AC inspection to continue my warranty and gave me information that will help keep the system working at the optimum level. He was professional and did a great job.

Review for United Air Temp – Ongoing Service Failures and Poor Customer Treatment

I’m writing to share a deeply frustrating experience with United Air Temp that began when I scheduled a routine A/C maintenance. My system was working perfectly beforehand, but after their service, things quickly went downhill.

TIMELINE:
First visit: Routine maintenance performed. Within 12 hours, my unit was flooded and shut off completely.

Second visit: Another technician did maintenance. The unit ran for five days, then shut off again. The breaker had tripped, and the condenser wouldn’t run.

Third visit: Technician replaced parts. Upon restart, there was a small explosion and gas leakage from the condenser. I was told the compressor was now damaged, despite earlier claims the unit was in great shape.

I cooperated fully, waited two weeks for a compressor, and scheduled installation for July 15 at 3:30 PM. That day, they canceled due to weather, though it didn’t rain at my location. The appointment was moved to July 16, but canceled again for the same reason. I provided photo evidence showing clear skies at my address, but the manager cited rain 10 minutes away and refused to send the technician.

I’m now scheduled for July 17 and must miss work again, without any assurance the appointment will be honored. I requested to escalate the issue and send a formal complaint with evidence, but was told no emails are allowed and only agents can forward complaints internally.

I feel ignored, dismissed, and disrespected as a paying customer. I’ve had four visits, a gas leak, a blown compressor, and now multiple last-minute cancellations with zero urgency or care.

I urge United Air Temp to take this seriously and escalate to a regional manager or higher. I expect accountability and resolution—not more delays and dismissals.

Liorge Alvarez
Kissimmee, FL

United Air Temp has been Servicing my AC unit for a few years now and I am thoroughly happy with them. They come twice a year at a very reasonable price and services my unit to ensure that everything is in tip top condition for the summer and winter seasons. If freon is needed it is topped off. If the coils need cleaning or the drain needs flushing they're very thorough in Servicing my AC unit. My technician has been the same one every year and it's always good to see a familiar face each time. They provide quick and friendly service and always arrive during their scheduled window. I love their professionalism, prompt and friendly service.

Elio was professional, attentive, and went above and beyond to make sure my concerns were addressed. He even took the extra step of calling the office to ensure everything was handled properly, and the issue was fixed to my satisfaction. Excellent service!

I had an excellent experience with this company. Technician named Elio, from the moment he arrived, he was professional, courteous, and clearly knowledgeable. He was able to quickly diagnose the issue with my HVAC system and explained everything in simple terms, which I really appreciated.
The work was completed efficiently and thoroughly, and they made sure everything was running perfectly before leaving. What impressed me most was his attention to detail and respect for my home, he left the area clean and even gave me a few maintenance tips to help keep things running smoothly. They have a great technician on their team!!

This review is to highlight the great customer service that we received from Elio and KB, these two young men are definitely valuable assets to your company. They were very knowledgeable and professional and very punctual which is most important these days. It was indeed a pleasure to work with them.

KB was the best technician I have ever been sent by United. He was thorough and professional.

The technician is very knowledgeable and expert in his field. He explained to me what was the problem with the system and gave options on how to fix the problem. He is very courteous and professional.

Not impressed with the first visit. Technician came to fix our a/c but left us without it over the weekend. When he ran out of supplies he didn’t leave and come back with more he said he would leave something to sit overnight knowing he wasn’t working the next day. He offered to sell us extra things not included without fixing it first.

The technician was very professional, knowledgeable, and personable. He was careful to show me pictures of the work he did, and was patient to answer all my questions.

United Air Temp: A Polite Catastrophe That Ruined My Home

I usually do not write reviews but this experience warrants it. United Air Temp isn’t an AC repair company—it’s a polite apocalypse, smiling as they destroy your home, finances, and sanity with jaw-dropping incompetence. Forced upon me by American Home Shield, they’ve left me sweltering in my Florida home since July, turning it into a humid, mold-infested nightmare. If you value your health, belongings, or peace of mind, run from this company like it’s a five-alarm fire.

Their parade of failures began with a misdiagnosis so absurd I was charged for Freon that did nothing but pad their bottom line. Seven visits—seven—and my AC is still as useless as their promises. The technicians, ever so polite, are hamstrung by protocols so rigid they can’t think beyond a script, leaving them clueless to diagnose or fix anything. Manager Jeremiah played the charming con artist, assuring me a compressor was on order, only for me to discover—after three weeks of chasing them—that it was never ordered. Three weeks! Only then did they casually mention it was “backordered,” with no ETA, no apology, and no shame. How does it take three weeks to realize a part is backordered and update a customer suffering in Florida’s heat?

Their incompetence doesn’t stop there. A previous “fix” saw a part fail the next morning, flooding my home with fog so thick I thought it was burning down. Heart racing, I fled to a hotel, paying out of pocket while United Air Temp offered nothing—not a dime, not a sorry. Their solution? Send the same bumbling technician, who shrugged and suggested ordering the same part again. Brilliant. Customer service is a cruel joke—calls and texts vanish into a void, their processes so chaotic they make a clown show look organized.

Meanwhile, my home is a casualty of their negligence. Mold is devouring my favorite jackets, prized leather duffle bags, and cherished shoes—irreplaceable treasures ruined by the suffocating humidity of an AC-less summer. Since July, I’ve endured a health hazard, financial loss, and the infuriating silence of a company too incompetent to care. I’m still waiting for that compressor, three weeks and counting, with no end in sight.

How United Air Temp remains in business is a mystery that defies logic. If American Home Shield assigns them to you, demand another provider faster than you can say “disaster.” Their polite technicians and hollow promises can’t mask their utter failure. Choose anyone else, or you’ll regret it as much as I do.

David Ford from United Air Temp has been absolutely phenomenal! He has diligently worked to resolve an issue with our AC system that other technicians from other companies failed to resolve. Of course this involved investigating , expertise, & a thorough understanding of how HVAC systems operate. United Air Temp you should be happy to have talented technicians like David who are extremely competent! Thanks David for all your hard work on fixing our AC!

The installation of my hot water heater and air conditioning unit took 2 days to complete. The job was a big one, and the 2 men were very familiar with the task at hand. They explained to me everything they were to do and informed me it was a 2 day project. They were very professional, answered any and all of the questions I had and did a great job replacing my old units. They called before arrival and rearranged items that were in the way. They checked to make sure everything was working before leaving and make sure I knew how the units worked. I am very satisfied with the service I received and wouldn't hesitate to use them again. My HVAC and hot water system had to be replaced.

My husband and I had some work done on our ducts over the holiday. We received some information that we needed additional work done to our AC vent and wanted to contact United air temp as we had a Membership with them. Keal Was quick to come out and evaluate our issue. He was Prompt, communicative, and kind. He was honest about the work that needed to be done and waived some additional services for us. He educated us along the way. We will definitely be calling Keal again & you should too!