HVAC reviews in Miami Gardens, Florida

Excelente and quickly services
Technician Ronald Gonzales is the best
Working professionally and with a lot of experience, respect and knowledge
Fully recommend

The service was excellent! Frank y Jose were very detailled and expalined us everything!

Really very good, from the beginning Mr. Ariel Estévez with incredible attention, showing the best options and benefits, fast installation, clean efficiency at work, and the safety with which they work and answer the questions I asked show that they know a lot the work they do, God bless them, excellent service.

I miss my day waiting for them for the maintenance that I had paid a year before and they didn’t show up and didn’t let me know that were running late or anything. I had to call them back to find out what was going on and they didn’t have answers so they called me back later to reschedule my maintenance after I lost my day. It’s incredible the things that we are experiencing in USA this days…

Freezing Mechanical and Cristobal were of great help trying to solve an emergency situation we had with our A/C unit. Will definitely recommend to anyone needing a responsive and professional team

BEST in Florida!
Working with Victor and the team has been great. Prices are fair, fast response and always a great work.
100% recommended if you need help with Heating & Cooling.

I had an excellent experience with Ariel, I truly appreciate his professionalism and reliability throughout the whole process.

Thank you,

Fran was fantastic and did a great job not only cleaning my ducts but also cleaning up afterwards

If I could give them a zero star I would. First of all they wanted me to give them my credit card information over the phone before a Technician even came out and this was my first time using them so I wasn’t doing that! Second; When the Technician did arrive they took my 85.00 dollars diagnostic fee first, then looked at my mini split from the inside only and said it needs cleaning. Didn’t go outside to see if something was wrong out there. Third showed me an invoice for 646.00 dollars as the repair bill. I told them they lost their mind and asked them to leave. I called the company and they made excuses for the Techs but agreed they didn’t explain what they were going to do for my 646.00. I am disappointed in this Company and the way they handle business. I will never use them again and I suggest others not to use them as well. Called another company they fixed the problem which was different from what Freezing Mechnical said and for 437.00 dollars cheaper.

Ronald was of excellent service he gave me some good advice on when ro change the filter if you can send him for my next service that would be great,thanks, Johnny Simonelli

Orlando at Freezing Mechanical came the same day I called for service, which was a Saturday . My A/C was old , had broken down and needed replacement. We had already spent a week without A/C and 3 different companies had already given their estimates. Orlando was very nice, and very effective, provided us on the spot with 2 estimates to choose from and on Monday first thing in the morning they came to install it. They were very efficient, hauled away the old unit and we also had the ducts cleaned. We were very happy with their service!!

If I could give their costumer service zero stars I would, I am very disappointed. I called and they wanted me to pay and give my card information over the phone, without even explaining the details of their services to me. Plus, I don’t think that young man Cristobal was professional, he had an attitude. I had a horrible experience, wouldn’t recommend it to anyone. Nobody is professional there.

I had an emergency with my air conditioning and called Freezing Mechanical due to their good reviews. Unfortunately, the experience was disappointing. We scheduled an appointment for the next day, they didn’t show up, and they didn’t even bother to call. After waiting 40 minutes, I had to call them myself, and they told me they wouldn’t come and would call me the next day to reschedule—something that never happened.

In short, they wasted my time and proved to be a very unreliable service. If you really want the job done, it’s best to avoid this company.

We contacted Freezing Mechanical and Mr. Orlando Napoles assisted us with all the details regarding new Hvac systems, the work to be done and the financing. He explained everything in detail and was very professional.

We purchased a new hvac system with him and setup installation for the following Monday and there was no wait. We appreciate the promptness they took to get us setup.

We were assigned three techs Anthony Rey, Carlos Carrazana, and Alexey Martinez all showed up on time and were very professional. Alexey performed a cleaning of our ducts and it was very well done. Carlos installed our ac system with his helper Anthony both showed to have a lot of knowledge and were exceptional. The team was great they cleaned up after the install was done and stayed an extra 15 minutes to make sure our AC was running optimally.

We are grateful to have found this company. And would definitely recommend them to anyone looking for great work.

Thank you Orlando, Alexey, Carlos and Anthony. You guys were great.

Replying to your comment on my recent review…
I would like to clarify my position, as the main concern was not whether labor has a time limit, but how the situation was handled and how the warranty terms were explained at the time of purchase.
When this system was sold to us, the limitations regarding labor coverage, refrigerant costs, and out-of-pocket expenses after one year were not clearly explained. Had this been communicated transparently, expectations would have been different. Instead, we were surprised to be told we must pay over $800 upfront without any inspection or effort to determine whether the issue could be related to a manufacturer-covered defect or an installation-related concern.
While I understand that labor warranties expire, the lack of empathy, clarity, and professionalism during the call—particularly from the supervisor—was the primary issue. The interaction felt dismissive and transactional rather than supportive, especially considering this is a $5,000 system purchased from your company.
Customers reasonably expect clear disclosure at the time of sale, respectful communication, and a willingness to assist when issues arise with a relatively new system. Unfortunately, that was not our experience, which is why this review was shared.

After years of struggling with AC repairs from individuals who were not qualified, a good friend gave me a recommendation to Freezing Mechanical—and it was absolutely worth it. They exceeded all my expectations.

From the very beginning, the sales process was clear, transparent, and professional. Every option was explained in detail, and all my questions were answered with patience. Communication throughout was outstanding. I especially appreciated the emails with updates and even photos of the installation team ahead of time, which gave me full confidence in who would be coming into my home.

On installation day, the team, headed by Ronald Gonzalez and Anthony Rey, arrived on schedule, worked efficiently, and treated my home with great respect. Their professionalism, organization, and attention to detail were evident at every step. The finished installation was neat, fully tested, and carefully explained before they left.

Overall, this was one of the smoothest and most professional home service experiences I’ve ever had. After so many frustrating attempts with others, finding this company was a relief—they not only did the job right, but went above and beyond in service. I highly recommend them to anyone in need of AC purchase and installation.

This company was very helpful, try to work with you.
Mr. Ariel Estevez, sales representative, was really understandable of what I wanted and needed and look for what really fit my budget, he took the time to call and clarify any doubts I may had about the financing part and most importantly it was easy and in a short time I had my A/C working…. Thank you

I am extremely disappointed with the customer service I received from Freezing Mechanical. Our A/C unit is still fairly new and under warranty. Yesterday, we noticed the room was not cooling properly and felt unusually warm, so we called the company we originally purchased the unit from to request service.
I spoke with the supervisor, Borges, and the experience was unacceptable. He was extremely rude, dismissive, and showed no understanding of the situation. Instead of listening or offering to inspect the unit under warranty, he repeatedly insisted that we pay $800+ upfront, despite the fact that the A/C is still new and covered.
This issue is clearly not due to misuse or neglect on our end, and it should be handled as a warranty repair. Being pressured to pay such a high amount for a unit that should be serviced by the company is unreasonable and frustrating. Customer service should involve problem-solving and accountability, not intimidation and dismissiveness.
I would not recommend this company based on this experience alone. If you are considering Freezing Mechanical, be aware that warranty support may not be honored and customer service may be very unprofessional.

Great and Professional service by Ronald Gonzalez.
I’m extremely happy with the AC service received.
Highly recommended

Carlos and Alexey did an excellent job at home . Arrived early and it took them about 3 hours to overhaul and fix the whole A/C system. Now I can enjoy cooler rooms , hope this will be enough for the hot summer. I definitely recommend them 👍Thumbs up guys !

Having things in writing is not even enough, make sure you record what they’re doing.

Their technician stopped by and conducted a compressor change and part of that installation, they provide a few different services - for example an Acid Wash, filter clean/replacement etc.

Their mechanic quite literally verbally told us he doesn’t even know how to do an Acid Wash and said he will speak to his boss about what can be done, left, never came back, and when we tried to get a refund for only a portion of the services they did not provide they flat out lied and said the service was performed.

I hope you get what you deserve in life.