House Cleaning reviews in Miami, Florida

We have had a great experience with MaidPro. We are using them once a month and considering doing so more often. Most recently Mirelys performed our cleaning and her attention to detail exceeded all expectations. We are completely satisfied with our service and thank her for making our lives a little bit simpler and better.

If I could give 0 stars I would. This company was great in the beginning, I have been using them for 8 months and we had a long chat about our needs and what is most important to us (in our case dusting). We had a phenomenal first 2 cleanings (Ariadna was the best, however she left the company). After those first 2 cleanings (we have a monthly service) the service was never the same. There was no more attention to detail, baseboards, hanging frames and doors and door frames were never dusted, the last lady who came for the last 2 cleanings didn't clean the shower properly, we had dark mildew in the tiles and the corners of the floor which as NEVER happened before, she cleaned around things in the countertops in the kitchen instead of moving them, didn't even touch the sofa, the rag she used to dust surfaces left a film of sticky dust and much, much more. None of the cleaning ladies ever give us a chance to inspect before leaving because they just run off.

I've complained several times and none of my concerns have been addressed. I was told that if I wanted a better service I should do bi-weekly to which my reply was, if your monthly service is not good then why offer it? And this was deemed offensive apparently. They also said dusting the baseboards and doors is extra (even though baseboards and furniture dusting is included in their checklist) and doors and frames were cleaned by Ariadna in the beginning and another lady we had for 2 cleanings who was also good but they changed her for someone else.

Management for this company is awful, they don't take your complaints seriously, they don't try to fix or improve the situation, they just try to sell you to a more frequent service which I don't know who would do that when the service they already receive is poor, and on top of that they then accuse customers of being offensive and cancel service on them. I'm sure they're going to have a great reply for my review but if anyone wants to see the videos of my "clean house" please let me know! I'll be happy to share. Do yourself a favor and find a company you won't have to complain to after every service!

MaidPro provided communication prior to, the day off, and after the service was scheduled. When we walked in the house was spotlessly clean. Great work by the team and DayMara.

Valentina was so nice and did an amazing job!

Maidpro has been great. Our cleaner Brenda is amazing. She does a great job every time she comes. I appreciate her attention to detail.

Adaly did a fantastic job cleaning today. Everything sparkles and smells so fresh. Hope to have her come again.

I recently had the pleasure of using MaidPro for residential cleaning, and the experience exceeded my expectations in every way.

What immediately stood out was the exceptional customer service from the very beginning. I reached out after hours on a Saturday, not expecting a reply until the following week. To my surprise, some picked up and explained what the company offers and offered me a short application over the phone for price point of service. I agreed on the price and set up the cleaning. Early on Monday I received a call from Omar, one of the owners. He took the time to personally introduce the company, explain MaidPro’s high standards of cleaning, and provided his direct contact number in case I ever had concerns or wanted to customize the service. That level of responsiveness and care is rare—and very much appreciated.

The cleaning professional assigned to my home, Joaquina, was outstanding. She was punctual, respectful, and worked with thorough attention to detail. My home was left spotless, fresh, and well cared for—exactly the kind of clean that gives you peace of mind. Joaquina’s professionalism and commitment to excellence truly reflect the standards MaidPro promises. She even gave me a nice vanilla scent candle as a parting gift .

Another impressive aspect was the added service they offered for times I may be away traveling. Omar and his wife, Glorisol, offered for a small cost to send someone to bring in the mail, turn on lights, and keep an eye on the house to give it a lived-in appearance. It’s clear they don’t just run a business—they build relationships and trust.

I highly recommend MaidPro to anyone looking for a reliable, detail-oriented, and genuinely caring cleaning service. With owners like Omar and Glorisol at the helm, and professionals like Joaquina on the team, you can be confident your home is in excellent hands.

Yudaimi has done a great job at our last two biweekly cleanings! She is efficient and thorough, and we look forward to coming home to a sparkling clean space after she leaves. We also appreciate how accommodating and kind she is to our dog, who is there while she cleans. Thank you, Yudaimi!

Yudaimi Was amazing. Wonderful person and excellent cleaning job. I’d request her ever time. She will do a great cleaning job in your house and she’s a pleasure to be with.

Dayanara has been spectacular! I love how my house smells every time she comes. Love every detail

Adaily provides fantastic weekly service to our home. She is always super punctual and always makes sure to be done by our son’s nap time, highly recommend !

I used Maid Pro services for the first time yesterday. My Maid Pro Ana Leyva was very professional, courteous and very respectful to us and our home.
She is very knowledgeable of appropriate cleaning methods depending of the type of material. I am very happy with Ana's service and I look forward to my next Maid Pro service.

Yudaimi and Daimara were my PROS for a scheduling cleaning on the 16th. This was for my new home my family and I would be moving into the next day. These two understood the priorities of what needed to get done and did so efficiently. They were timely, communicative, and very professional. They did a great job cleaning, especially that it was post construction. Would highly recommend this company and these two PROS.

Great service as always! Daymara is our assigned PRO. She leaves nothing to be desired. She’s focused and efficient. House cleaness expectation exceeded.

Excellent. Vilma was wonderful. I have never since my bathroom shower doors so clean.

Belkis was amazing. Very professional, attention to detail and caring. Treated our home with respect. I feel blessed that she takes care of our home. Wonderful service!

I only started using MaidPro in July but the experience has been very positive. I can’t always stick to my cleaning day/time but whenever I need to reschedule within the allowed time I haven’t been disappointed. I’ve had different Pros service my home because of my work schedule changes, but Vilma has visited on numerous times. She is patient and understanding when I communicate a concern and genuinely wants to make sure that I’m happy with the clean. We always have the option to phone the office for an assist with language so I’m glad that support is available too.

We always have wonderful service from maidpro. We recently had Yara come to our home and she did an amazing job! And she was very kind and professional. We are always so happy with MaidPro’s service :)

I moved out of my old apartment and while moving I was not able to clean the house, I called them and they made the appointment available within less than 24 hours and did the move out cleaning for my house and I ended up hiring them for a move in cleaning for my new house while my stuff was in storage. Thank you for your services and responsiveness.

I don't really do many reviews, but I have to say that this company went above and beyond in this house cleaning job, I congratulate your staff for being so professional and making a difference in our home with your detailed cleaning service.

My roommate and I used Clean Please for a deep clean before we moved out and got our entire deposit back! You can tell they pay attention to detail.