Appliance Repair reviews in Naples, Florida

After calling around town, talking to multiple people and doing a bunch of research, i ended up taking my business here. The reason, i felt like Tito took the time to answer all my questions no matter how dumb i sounded. he was very knowledgeable and worked with me to make the best decision. One of his Service employees Bernie came out to my house within a couple of hours, was actually earlier then he said he would be, and got to the bottom of my problem. This company is not only business oriented, great communication skills, honest, and affordable. If you are trying to find a company that isn't going to take advantage of you, please go see Tito and Bernie, they are the BEST in town!!! Thank you guys for making my stressful situation very easy to deal with!!!

Tito’s exceeded my expectations by a mile. The technicians were on time, polite, knowledgeable, efficient, honest and fair. I actually can’t say enough good things about this company. They were wonderful! I hope I never need to repair another appliance again, but if I do, I will absolutely use them again.

Arrived at the pre scheduled time. Very polite. Repaired refrigerator issue in under 10 minutes. Said it was common with my GE. Showed me how to correct it if I have it happen again and even what $10 tool to purchase to quickly do the repair myself if I desire. I highly recommend Tito.

Very nice people, honest and knowledgeable. It would be great if every transaction and interaction we experience in life went without ever having a problem. The test of anyone is how they react when things don't go as smoothly as expected. We had one of those days, but Tito went above and beyond to make sure everything was right and we were satisfied and everyone was genuinely nice from beginning to end.

Sensational job by Tito Used Appliances and Repair on our refrigerator. We moved into our new condo a few months ago and I didn't really know the appliance history. Tito arrived, promptly and professionally, and diagnosed the issue, and simply got the job done at a very reasonable rate. They receive the highest level of recommendation from us, if you need assistance do yourself a favor and give them a call.

Highly recommend Tito for any repairs or replacments you may need. Great people with great product they stand behind. Family owned and ran business and it shows in their professionalism, responsivness and want to work with the customer. Would use them again for any of our appliance needs. Great people, highly recommend!

Read positive reviews on Yelp. Scheduled appt with the son. He was very helpful. Bernie came today. Very professional and honestly a 10 minute repair. He showed me the problem, helped me order the replacement knob and showed me how to install. I would highly recommend!

These guys are great. My dryer timer knob wasn’t working correctly. Over the phone, Bernie told me how to fix it. He offered to do a service call but didn’t think it was necessary. Wow! An honest company. Very refreshing. I will definitely use them again!

I called late in the afternoon with a refrigerator issue & Tito got me scheduled me for the following morning. My issue wasn't straight forward & was occurring intermittently & unfortunately not during the repair visit. Instead of switching out parts that may or may not resolve the problem & potentially charging me unnecessarily, Bernie pointed me to the right parts that I could switch out myself if & when the problem reoccurs. I greatly appreciated his honestly & would highly recommend Tito's!

Thanks to Bernie we got our fridge back in working order very quickly. I called and he came to fix it within the hour, so I was able to save most of the food in the freezer! Bernie also made good recommendations about using surge protectors. He was honest about the cost of the repair. He has a delightful personality and represents Tito's well. Thanks!

We were nervous about buying a used washer and dryer, but decided to look around this place because of the great reviews. Tito was extremely friendly and customer oriented. He asked us how often we use them, if they are big or small loads, and how many people live in our house. He then directed us to a set that he thought would work and a brand that was known to last and be cheaper to fix.
He gave us free delivery because we live close by, and promised it for the next day. We walked out of there around 5pm. I got a call from him later saying his guys were willing to deliver that night. They delivered at 7pm, which is amazing! They were polite and efficient workers who took time to show me how it works. They even took my recycling down to the curb!
Fantastic people who deserve your business

Called Tito's looking for a dryer. They were very accomadating. We went to their place and were shown a variety of dryers to pick from. They plugged it in, let it run so we could see if we liked it. Then for a few dollars more, delivered it and installed it for us. I highly reccomend them. Great customer service and great prices.

Tito was very professional and kind!! Hooked us up with a bomb deal on a new dryer!! It was delivered the same day, the guys that delivered were very nice and respectful of our home!! Thank you for all y'all do!! 🙏🏽💗💯

It was a Saturday and our refrigerator quit cooling. My wife spoke with Tito and she said how pleasant and helpful he was. We had tried several service places in the area and they said no service until Monday. Well, Tito send an expert technician, Bernie, over to our place to take care of the problem. Bernie diagnosed and fixed the problem quickly. Bernie is smart and easy to communicate with. His charge was very reasonable. Now, our refrig is cooling perfectly. We will use them exclusively for all our service and appliance needs. Wonderful experience.

I called Tito’s appliance on a Friday and they were there on a Monday to see what was going on with my dryer. The tech figured it out in about 30 minutes, ordered the part and came back the day the part came in to finish the repair. These guys are honest, quick, and reliable. I highly recommend them!

My dryer wasn't heating up so I called Tito. And he had someone call me right back and they were able to come out today, the very same day, and fixed the heating element. The guy who came out was very nice. I was very very happy with their service. I will definitely use them again if I need them!!

Tito was thorough with service and concerns. He was absolutely professional. He demonstrated patience explaining details for me to understand. I will be using Tito again. I have him on speed dial.
Thank you🤗

My refrigerator's cooling coil froze up and the cooling fan was absurdly noisy. Tito personally took care of it and now the fridge is nice and silent and cools far more efficiently. Kudos to this company. Incredibly reasonable and incredibly reliable, honest AND trustworthy. You guys have a customer for life!!!

I have used this company since I purchased my Naples property in 1997. They are reliable, hard working and very helpful over the years. They are excellent at coming out to your home on time to resolve any issues. They have repaired different appliances over the years for us.
Definitely recommend them!!

I purchased a reconditioned refrigerator two years ago and it stopped working. I called to have it taken back by Tito (I did not ask for any money for it). He refused. Offered to fix it for a fee. No thanks.

They don't guarantee a reconditioned product but when it completely stops working after two years, I would think offering to remove it is appropriate. Caveat Emptor.

If I could give this business 10 stars, I would. After the workers who ripped out my kitchen due to Hurricane Ian flooding damaged my solid, perfectly performing GE range and broke the oven lock, I was told that this model was out of production and couldn't be repaired. Not only did all the brand new comparable ranges I looked at get many negative reviews for flimsy construction and breakdown problems, but even the comparable ones to mine (without fancy bells and whistles) were well over $1300. But having experienced Tito's miracles before, I gave him a call. He took a look at my photos, told me what reasonably priced part to buy, showed up in person with an associate and together they figured out a way to get it functioning without having to take the whole thing apart. Bottom line: for under $350 (parts and service) I have a better range than the one I would have had to buy for $1,300.
I highly recommend this long-time family-owned Naples business that thrives on fair prices, honesty, expertise and professionalism.