Home Services reviews in Ocoee, Florida

Doc Dean, most knowledgeable pool guy I have ever had come to my home. My pool is very complex and Doc Dean explained and repaired very quickly. His schedule is heavy but better to wait for him and not waste money on tech.

I bought a home with a pool. I wanted to change to a heat pump pool heater and talk about regular pool service. I called several pool service companies (almost always 'leave a message') and never got a response from three and two others would set up an appointment time and not show or call until MANY hours later and then I never got a email estimate from either of the companies. I called Doc Deans Pools and a real person actually answered the phone! We set a time the next day for someone to stop by and look at the pool and he actually did show up! Not only that, but he was very knowledgeable, polite, nice and very reasonable on the price. The next day I had a email estimate for the heat pump. I bought a heat pump heater from them and so far so good on the service.
I would give them a call in your first round of trying to find a good pool service company.

We had Doc Dean's Pools resurface and retile our pool and they did an absolutely awesome job . They were extremely professional, timely, and the finished product is amazing. We loved them so much that we have now hired them to maintain our pool as well. Doc Dean's pool is the only company that I would recommend for resurfacing and weekly service!

Doc Dean's Pools is the best pool service company in Central Florida and possibly the State of Florida. I have had their cleaning service for many years and it is excellent ... all year long. They also were my contractor for a pool resurfacing about 7 or 8 years ago and the surface looks as good today as when it was put in. Whenever I have any type of problem or issue they respond immediately and fix the problem fast. If you are looking for pool services ... Doc Dean's needs to be your choice. - Frank & Terry Castiglia St. Cloud.

I hired Doc Dean's Pools to install a new RayPak pool heater. They were excellent! The heater was hard to come by due to manufacturing delays, but they fought for me to get one and be one of the first customers in the area with this specific heater. They always communicated with me, were very friendly, honest, and I'd be happy to recommend them to anyone I know. Thank you Mike and Amanda!

So happy I came across Doc Dean's Pools! I absolutely love Mike, Amanda and James! They are friendly, professional, knowledgable and make my pool sparkling clean! I had a problem with my pump and they knew what to do & could fix it the same day! I highly recommend their company :)

Our pool/spa heater has been sick for quite some time now. We don't use it much because... well... Florida. But we finally decided it needed to be fixed and reached out to a couple of companies who had good reviews. We chose Doc Dean because they responded to chat messages quickly and were able to work us in quickly, which was helpful for our busy schedules. Mike, the repair technician, was on time, kind, knowledgeable and was quick and effective in diagnosing a problem that had been alluding me for months. Further, he went ahead and made the necessary repairs with manufacturer specific spare parts I already had on hand. I had another pool company tell me that even if I had the parts on hand they wouldn't use them, so I was really relieved that Mike was able to use the brand new part I had already purchased. The repair cost was very reasonable and I will definitely call them again when needed. As their tagline says - if your pool is sick, call the Doc at Doc Deans! You'll be glad you did!

Doc Deans Pools did great work for us! They responded quickly and consistently. Mike came to diagnose our pool and James called to explain the quote. The equipment was old when we bought the house, so several parts needed to be replaced. We scheduled the service and Mike came out on a rainy day to fix it. He was very knowledgeable and explained the equipment. The whole process took about a week. Now our pool is beautiful! We really appreciate your speedy response!

We have had Doc Deans servicing our pool for over 5 years. They have resurfaced our pool from start to finish, upgraded our pool lights with wonderful LED’s, installed a safety handrail, upgraded our gas heater and provided outstanding maintenance of our pool. It is a wonderful family company and are always prompt to respond to any questions or issues that arise with our pool. Our water is always beautiful and ready for swimming! Highly recommend them for all your pool needs.

I've used another service for the last 3 years (let's call them P-A-P) and finally got fed up with them putting chlorine into my saltwater pool and never using salt. the service was getting so bad my pool was turning green and they would always blame it on the weather or the pollen in the air.
I started calling around to the other service providers in the area. That's when I spoke with Amanda from Doc Dean's Pools. From the very first phone call I felt assured that she knew what she was talking about and from the sound of her tone, she was really proud of her work. Without charging me a penny she came and did the first assessment on my pool, let me know exactly what was going on, so I took the chance and hired her. Amanda has my pool looking brand new. Mind you, my pool is only three years old and it's screened in so you can imagine why I was so upset on how my pool looked with the previous service and why I feel so blessed to have found Amanda and Doc Dean's Pools.
I would totally recommend Doc Dean's Pools and I have already to a lot of my neighbors.
Great service! Great prices! Reliable! Communicative!!!

With so many pool service companies around, I’m thrilled Doc Dean’s pools was recommended to us. Amanda runs the office side of things and Mike does the work. Amanda is extremely quick to respond to your emails and calls. They communicate throughout the whole process. Estimates are given. Work is fine when promised. Their price for adding a gas heater to our home was a few hundred dollars cheaper than other estimates. You’ll be very happy you hired Doc Dean’s Pools.

Excellent, professional and honest. This company is the one to use for your pool repairs. There are so many companies trying to drain your pockets to make a big profit off of your pool repair needs. Not at Doc Dean pools Mike and Amanda are professional and make sure you are taking care of. Our pool pump was going out. Mike came out and knew exactly what was wrong and explained what needed to be fixed and how he was going to repair the issue. Mike had the issue fixed within a day and we are so happy with the quality of work. Amanda handles the office and paperwork and listens to you, she doesn’t try to hurry you along and get you off the phone she gets the details and makes sure your issue is heard. I would highly recommend them for any of your pool needs.

Absolutely terrible experience with Doc Dean’s Pool I had a 10:00 am appointment Monday morning. No one showed no one called no update at 10:15. I reached out. By email Amanda said they were running late . and should arrive around noon noon came and went still. No one I gave them my number and asked for a call with an update nothing.

What makes us even worse Is they are literally less than half a mile away and all they had to do was look at a pool light to assess a replacement pool light replacement typically cost around $3000 yet they couldn’t even respect the appointment time or bother to communicate. That’s just poor planning and zero regard for the customer by 1205. I called the store to address the complete lack of communication and Customer Service and instead of apologising or trying to fix the situation the owner Amanda hung up on me .
that says everything you need to know about how this business treats his customers if you value your time money and basic respect avoid this company

I recently had the folks at Doc Dean Pools come out to my rental property to resurface and retile my pool. They did an incredible job transforming an outdated (and green) pool to like new condition. They were the only company that would visit the pool daily to ensure the chemistry in the pool was accurate and that the surface was brushed consistently. Everyone else either said it was the owner's responsibility or charged an arm and a leg to do it. There was a minor issue that happened with their subcontractors, but Amanda & the Doc Dean Pools team quickly addressed it and remedied the situation to ensure my complete satisfaction. They also repiped my pool equipment, put down a new concrete pad, and set up a fantastic water fixture that makes the property look modern. I now use them on a weekly basis to visit the pool based off their reliability. As a rental property owner, that's the one thing I always look for. I would definitely recommend these folks to anyone looking for resurfacing of their pool, pool maintenance, or pool equipment.

I had Doc Dean's resurface and retile my pool in April-May 2025. I am giving three stars because I am happy with the finished product but I don't think I would use this company again. They took almost four weeks to do a job that should have taken two weeks at most and there were delays and setbacks from day one. Ironically, the part of the job that was most timely and efficient was subcontracted out and done by another company-that being the surface demo, surface prep, and pouring and troweling the new surface in. This work took only 3 days to complete. The tiling portion of this job was another story. One of the co-owners does all the tile work by himself and his schedule is always hit or miss. The other co-owner handles the phone work and scheduling. It became a pattern early on that the scheduler would call me in the morning to tell me that the tiler would not be there at the time he told me he would, or wouldn't be showing up at all on days he assured me he would be working. This happened many times and I had to have some very uncomfortable conversations with the scheduler just to get the tiler to show up. By the end of the job, I decided to communicate only through text and email so I wouldn't have to speak with anyone over the phone again. The cherry on top was when I asked for them to leave me with the extra tile from the job and I was told that it didn't belong to me. It was only the tile that I picked out and was purchased with the money I paid them. I am not sure what use they have for it but the thought of them profiting off my extra pool tile for some hypothetical future repair job or resale is frustrating. If you use this company, you may want to press them to be upfront and honest with you about how long the job will take, how many workers there will be, and what the schedule will be. Oh, and if you are retiling, have them write into the contract that you get to keep the extra tile they don't use.

I'm very happy that we found and chose this lawn company! They are friendly, timely and my lawn looks wonderful. They get the job done and I've been continuously happy with their work.

Great services Wonderfull hard working crew who shows experience and knowledge of each task they come across

I have been very pleased with the professional and friendly service. They are always here when they are scheduled. I highly recommend them.

Thank you Virtuous Lawn Care! When Sanitation let me down last week, your crew stepped up and took care of the bags of debris that wasn’t picked up plus cleaned the street in front of my Mom’s house. You showed up and your kindness has not gone unnoticed!🙏🏾 #TopTierService #appreciateyou #thankyou

Bruce and his crew do great work always here on my scheduled day. Bruce is very quick to respond if I have a question. I'm very satisfied with their work.

Virtuous Lawn Care is great! Very dependable and they do a great job with my lawn. I'm always pleased with the work, I highly recommend their services.