House Cleaning reviews in Ocoee, Florida
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I just wanted to share with the company that my pool tech I believe who I believe his name is Lorenzo has done a fantastic job since I’ve been with Windermere Pool.
I had an issue a few days ago with some yellow discoloration in our pool water and left a note for Lorenzo on Tuesday when he showed up.
Since then, he has come back by and checked on the pool Tuesday Wednesday and Thursday to make sure the phosphate levels are gone in the pool is back to its normal Clear water.
I believe he has gone above and beyond standard service and I definitely appreciate it! -
Wanted to take this opportunity to say thank you for the outstanding service you provide to us. Switching from our previous pool service provider to you guys was the best decision I have made in a long time. Your team is knowledgeable, respectful, always on-time and best of all, my pool looks great. We are especially very happy with the work done by Harrison - what a great guy! Keep up the great work - a very satisfied customer. You will not regret working with Windermere Pool Services!
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I've been using Windermere Pool Services for over 3 years and have been extremely happy with them over the years, especially with the initial tech Scott and Jeremy. I am reluctantly leaving them as a customer due to a couple of recent repair incidents which i don't believe was handled fairly. The initial incident involved the automated valve that switches the flow to the Spa, it had just stopped working. I called the team within a couple of days a tech came to the house and checked it out. When i articulated the problem to him, without looking at it he said he was certain the problem was a small toggle on the valve itself that could have been switched off by a Gecko jumping on it. I suggested that only Windermere Pool services guys have been working on the pool equipment for last couple of years , changing a pump and valves, filter tear downs etc. He showed me the issue toggled the switch on and said I'm very sorry but we have to charge you $100-$150 for that. I reluctantly paid their invoice but of the opinion after years of service that a phone call may have allowed me to resolve this myself without charges, especially considering the amount of work they had completed over the past few months. It is quite reasonable to assume their tech may have toggled this off in the first place.
After a recent visit by their tech to clean the pool, he had left the main drain cover out by the edge of the pool. I assumed he had knocked it loose with the pool floor cleaner but no. A few days later i received a quote of $300+ dollars to repair. This left a bad taste with me and after years of great service, 2 recent unsavoury incidents have led me to cancel our services. Thanks to the team, wish you all the best. -
Jimmy did a great job maintaining my pool heater . He went through everything with me in great detail and explained how to take care of and watch my heater in the future. Another great job by Windermere Pool.
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Been using Windermere Pool Services since I moved to Winter Garden. Been very happy with all my techs and the service department. Especially loved Don (RIP). My current tech Harrison is the BEST!!!
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Windermere Pool Services is reliable, reasonably-priced, and responsive to repairs. Alliteration challenge complete.
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Windermere Pool provides great service! They are always responsive, providing everything from cleaning to maintenance. Our technician Katie is professional and friendly, and always conscientious in her work!
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Katie has been maintaining our pool for quite some time now. We appreciate how she takes her time, seriously…she never seems rushed! Katie is thorough and kind and so delightful. We have loved being serviced by Windermere Pools for over 10 years.
P.S. Please give Katie a raise! She totally deserves it. -
Moved to area in March and decided to go with Windermere Pool Services. From the very beginning they have super responsive to all our pool needs. We also had a new pump and heater installed by them. Everything has been excellent. Their tech and weekly staff are super professional and know what they are doing. Our pool is always looking perfect. Thank you so much!
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I've been using Windermere Pool Services for repair work for about the last 5 years. My single speed motor recently gave up the ghost and Windermere Pool Services quickly fit me in the schedule for a replacement. Alyssa just came out and put in a new Hayward variable speed motor and did an awesome job. She messaged me ahead of her arrival, was professional and clearly knew what she was doing. After installation, she walked me through the new settings and ensured I was satisfied with everything. Ask for Alyssa (or Don...he's great too). A+ service!
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We have used Windermere Pool Service for over 10 years now. We are pleased with their weekly cleanings & also with the repairs. The office always returns our calls & is prompt in scheduling service calls.
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Windermere Pool Services has been amazing! After purchasing a home last year we signed up for their services and they did not disappoint. Their staff is always wonderful to speak with and addresses concerns and repairs extraordinarily fast. They call immediately if they notice an issue and how we can address it. I know that they have saved me from having to replace expensive equipment by being proactive to issues going on with my pool. My pool is always beautiful and they even sent my favorite pool man Don out to go over how the pool equipment works when we first moved in. Top notch business! If you ever have the opportunity to talk to Hannah, Danny, Wes or Don, just know you are talking to the best Central Florida has to offer!
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I’ve been using Windermere Pool Services for years now and I am always highly impressed with the professionalism and thoroughness. They exceeded my expectations with their meticulous attention to detail and prompt service. My pool has never looked cleaner, and their friendly staff made the entire process hassle-free. Our pool is always swim ready thanks to Windermere Pool Services!
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Ryan has been doing my pool for about a year. He is highly professional and he does an excellent job.
Anytime I’ve had a problem he’s resolved it. I would highly recommend anyone to this company for pool service.
Thanks again Ryan for doing such a great job! -
We have used Windermere pools since we moved here in 2021 and we have always been extremely happy with their service and there pool techs. Our pool tech right now, Gian Carlos, is always on time, thorough in his pool maintenance and very friendly. It is a pleasure having someone so competent taking care of our pool!
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We love Windermere Pools! We have been using them since forever, and Katie has been our service person & she is amazing! She makes sure our pool is clean and ready to use.
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I highly recommend Windermere Pool Services for pool cleaning and repairs. They are very reliable and respond promptly to requests. They have a great team and provide top notch service!
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We used them for many years prior moving out of their area. Reliable, timely and kept us informed. Always respectful of the gates (we have pets). Kept the pool spectacular. Highly recommend.
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Windermere Pool Services has provided me with great service. My pool tech, Katie, has been wonderful. She’s very thorough and always leaves my pool looking like new all year round. I must say, it’s a pleasure dealing with her.
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Had a great experience using Windermere Pool Services for a pool pump replacement. My pump had died and they were able to obtain a new pump and install the next day. Jimmy is a knowledgeable tech that was on time delivering what was promised. Look forward to using Windermere Pool Services for all our future pool equipment repairs
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Just hade my old DE filter changed for a new one. The job was done quickly, area was cleaned and they took their time to explain the operation of the new unit. Very professional; my experience with Windermere Pools is always great. By the way, Jimmy is top notch- highly recommend.