House Cleaning reviews in Ocoee, Florida

What a fantastic company not only are they thorough but the communication is A+. Jimmy is fantastic as far as diagnostic helping with any kind of repair and troubleshooting equipment. I would not recommend any other pool service than Windemere pools. You guys are exceptional.

Windermere Pool Services has been amazing! We switched to Windermere Pool Services a few months ago, due to poor service and lack of knowledge. Windermere Pool Services has been a breath of fresh air. Our pool guy, Devin, comes weekly and does a thorough job, not only that, but the manager does regular check-ins to make sure everything is running smoothly. Their communication is 5 star. When we had hurricane, they informed us (via email and a note) of when our pool would be serviced next, so we were always in the loop. We have been able to use our pool with confidence, knowing that the levels are good and safe for our family. I would 100% recommend them to anyone who ask. *we have a salt water pool*

We’ve use Windermere Pool Services for 25 years and they continue to offer excellent service. Recently had the pool motor replaced and their excellent technician, Jimmy, did a great job tearing down the motor to show the damage and explaining next steps. The parts came in early and he replaced it the next day. Highly recommend.

Windermere pools has been very good to us! We’ve been using them for over 5 years. In that time, we’ve only had 2 pool guys. They seem to keep their employees happy. Gian Carlos is who we have now and he’s diligent and friendly. Anytime we’ve had a problem with our older equipment, they’ve been able to come out promptly to either fix or replace. We never feel taken advantage of like we have felt with other pool companies. Windermere pools is a great company to have service your pool!

First off, I will say they keep the pool water clear regularly! But unfortunately I was at home on a day when the pool service showed up. I was surprised for it was a day when Hurricane Idalia was coming to an end, that they were even here. I noticed their truck in the yard and was happy to see the pool would be getting serviced. However, a short time later I noticed the truck gone. I figured they must have left due to some rain. But I noticed one of their service cards on the patio table stating the pool was serviced, to include filter being cleaned and baskets checked to name a few. I noticed the pump was bubbling profusely and to my dismay, the skimmer was filled with leaves and the service was never done! There are still leaves at the bottom of the Pool!! The filter was never cleaned as indicated and I don't think chemicals were added. Security cameras don't lie. I have also attached photos taken within an hour after they left. I don't like to take the time to post bad reviews, but when I called the office, the man I spoke with was not at all apologetic and tried to blame it on the weather offering no other assistance. Very unprofessional and Unacceptable, Hence why I feel this review in order. Maybe they will do the right thing and send someone out within 24 hours to rectify the situation. We shall see...

1 Day Later..I'm not going to ramble on incessantly here. Fact is, All of the services listed on their card were Not performed. That is flat out dishonesty. It is not just a matter of leaves at the bottom of the pool, but a basket filled with leaves that could have burned up the pump due to all of the air being sucked in to the system which was evident from the Large bubbles coming from one of the main jets. There was no attempt the following day to rectify the situation allowing me to have a change of heart regarding my review.

We switched to Windermere Pool Service about 4 months ago because our last pool service wasn’t doing a great job at all. We are so glad we found Windermere Pool Service. They are amazing! Katie does a fantastic job cleaning our pool. She is very thorough. The few times I’ve had to talk to her about a few technical issues with our pool (not caused by her), she has always been very sweet and very helpful. She attends to the issue immediately. Anytime we’ve had technical issues, they send someone out immediately to get it looked at. When we had to go out of town, I called up and Katie had no problem coming a day early to clean the pool before we left. They’re very accommodating. All in all, this is a great pool service and we have a great pool cleaner. We know our pool is well taken care of and in good hands.

We’ve been using Windermere Pools for the past 11 years. They are very knowledgeable and always look for a solution when it comes to normal maintenance repairs rather than immediately saying to purchase new. They are honest, reliable and keep everything running smoothly. Our pool looks beautiful! We highly recommend them!

Over the weekend we in Ocoee experienced heavier than normal winds which blew leaves and petals from shrubs inside the screened in pool area into our pool. I was embarrassed and wanted to remove the leaves by skimming the surface of my pool but remembered that my pole had broken many years ago. But not to worry because my Windermere pool technician team of Katie and Bo came today and ensured that my pool was sparklingly clean. It’s so wonderful to be supported by young and awesome pool technicians. My pool looks so inviting that I am tempted to take a dip 🥶🥶 but it’s only 65 degrees. If I had the company of my grandkids I would indeed brave a dip today. Thank you 🫵🏿🤣😂 Katie and Bo. 🙏🏿.

Windermere Pool Services is an excellent company which has handled our pool cleaning for a number of years. All the techs have been good, but Bo, our most recent tech, is great! He has gone above and beyond to make sure our pool is in top condition.

Their pricing is reasonable, in line with other service providers. I recommend using them.

We have relied on Windermere Pool Services for over 20 years. They are an outstanding company. All the technicians have been excellent. Our newest technician, Bo, is fantastic! He is very friendly, knowledgeable, and goes the extra mile to ensure our pool is perfect!

Great services !

Excelente Servicio de Limpieza a Mi Piscina , destacándose en el exacto tratamiento del Agua y mantenimiento del Filtro. Su Trabajo es sobresaliente en comparación con otras Compañías que me hacían el servicio anteriormente.

Son una compañía responsable, atendieron mi necesidad con mi piscina, limpieza , filtro , el cepillado de la piscina químicos y mi piscina quedó perfecta para su uso , gracias

this was good cleaning, price was good, i am happy 😁

They come to my house in winter garden weekly and do an excellent job cleaning and servicing my pool. Price is very reasonable. Highly recommended

Priscilla was absolutely amazing. From the start of making the appointment for my deep cleaning, she was very responsive and answered all my questions. She came on time and ready to work! My house smelled amazing from the moment I walked in. My floors and showers have never been cleaner! With dogs and small children, this was much needed. She exceeded my expectations that I even scheduled for her to come back for maintenance. I can’t wait to have another cleaning done by Priscilla.

Priscilla did amazing!!! I came home to beautiful and clean house

Great experience / totally focused on the job
Willing to work with the homeowner and their needs
Looking forward to seeing her in a couple weeks
Thanks Priscilla!

Top notch customer service, professionalism and flexibility! This place is spotless now! Thank you so much! I would highly recommend! 😊

Priscilla runs a top notch company. Very skilled with communication and the craft. Truly Class A customer service. I would highly recommend!!

Priscilla was very helpful in getting my house very clean. She's thorough, and the team is very responsive and prioritizes customer service. Thanks for all your help!