Home Services reviews in Oldsmar, Florida

I'm so happy I took my friend's recommendation to try Pest Bear for our pest service needs for my home. I was interested in removing house spiders from inside the home and was advised we may have ants that are along our property. After speaking with Emmanuel, it was determined that we had a bad fire ant infestation in our lawn, which contributes to spiders chasing them for food. Thankfully, we didn't have the ants in our home yet, but this would have been a problem had they not sprayed our yard. This would've been a much more expensive and horrible issue to deal with!

Emmanuel and all the staff here are very knowledgeable and the service prices are very affordable. I'm so thrilled to have their quarterly service for the perimeter and monthly service for the lawn. Thanks so much Pest Bear!

I would leave 0 stars if I could but we don't get that option. We canceled our service in August 2024 because they would come out without calling and leave a sign in our yard we to what they did but yet nothing was even wet and nothing was dying, bugs, weeds nothing. A gentleman even called us who said he was the owner and asked why we canceled and we explained why and he said OK well, I'm sorry I apologize but if you change your mind, please give us a call back. Now we get a bill in November for 60.00 for service, we called them told them we no longer had an account with them, it was canceled in August. He said...yes I see where you canceled, the man that helped you is no longer with and for good reason. Now, we get another bill and it's now 120.00, they called looking for their money and we explained that we don't have an account and she said well you did up until November and I said no we did not. We canceled August. So I reported them to the Better Business Bureau because they're not canceling your account when you cancel it, and they're charging you for a service that you canceled months ago. So be careful who you hire this company is absolutely terrible.

I have been with this company that's fair going on close to 20 years and I cannot say enough about this company they've always treated me quite Fair a very good job and very courteous, I would recommend Pittsburgh for anyone interested in their service I highly recommend Pest Bear, thank you very much.

Our Pest Technician Emanuel is the only thing keeping us with Pest Bear he is fantastic. Always happy, helpful, knowledgeable and friendly and we have no Bugs around or inside the property for well over a year now since he started on our house. He explains what he is doing and offers really good and helpful suggestions to help keep pests at bay, such as standing water in plant pots where Mosquitoes love to lay eggs. If he spots a problem area he goes over it and gives suggestions on best way forward. If I'm not available to chat he sends a text with a picture which I really appreciate.

Please dont ilegally park in front of a fire hydrant.

I’ve been using pest bear for a few years at two different houses. During that time I’ve been lucky enough to have tech Mathew Kempthorne during the entire time. He’s great. He knows his stuff , is on time and very courteous. I highly recommend Mat and hope he continues to serve our home for pest control. He’s an asset to his company. Thanks Mat.

My wife and I partnered with this family-owned business of over 30 years back in 2005, when we built our home, and have never experienced an instance of regret.
As a homeowner, there’s nothing more gratifying than taking a chance on a highly important decision and the outcome continues to qualify your good judgment.
This company has been and continues to be sound.
Their service reps are highly skilled…and professionally sound. We’ve been extremely pleased with our relationship.

Pest Bears servicing is diggity dank and my lawn looks bombastic! Would highly recommend! 10/10

Had them do lawn treatment for four years. After countless reminders NOT to do the backyard, they took it upon themselves to do an ant bait treatment in the backyard without my permission. Our new puppy ate some of the pellets and got sick. The real kicker was the $300 they charged. Needless to say, we no longer have them doing the yard.

This company is still charging my card when they didn’t do the job correctly.Why you keep charging my card .This company is conducting fraudulent transactions.It is ilegal to charge daily.I cancelled the the service and last services you provided was extremely poor and deficient.How you want to charge for a service that wasn’t done properly

PestBear is great. They are thorough and always friendly.

Service Manager Aiden is the best. It really wasn’t until he came that we started seeing a difference in our pest problem. He brought out the “nukes” and took care of it. Extremely professional and goes the extra mile. I also appreciate his follow-up reports.

I have never had a complaint about PestBear and their service. Every tech that has come to my house has been great! Now, I had an issue with a service they billed me for, in which there was a lot of back-and-forth. During Hurricane Milton, my area was under mandatory evacuation. They sent out their tech to service my lawn, which didn't make sense as I evacuated (as did almost everyone else in my neighborhood) and came back only to downed trees, debris, etc! I thought this was in very poor taste on behalf of PestBear. Anyway, I spoke initially to Aaron Pitcher on 11/28/24, and we agreed just to have me pay half and they would service my lawn again (beautiful). PROBLEM: I was charged the full amount on my CC, then refunded the full amount, then charged the full amount again, and then charged the half I agreed to on my CC. So, I have been back and forth with them since then, and people would just send me a printout of their services/charges and tell me I was mistaken. Ugh!!!!!!!! No one would hear me out.... that is, until I spoke with Bryson McBride. Not only was he patient, but he also waited on the phone for all emails to go through with all my proof of the charges. Although he didn't really "see" what I was saying at first, he allowed me to explain it over and over again. He was very pleasant too. Then, he thought it was an error on behalf of my credit card company. I hung up to call my credit card company, but he continued to scrutinize my emails and proof after we hung up and called me back. He noticed it was not an error on behalf of my credit card company, but on behalf of PestBear. He agreed to cut me a check (the charge was too old for them to credit me on my cc) and mail it for the initial full amount billed! I think Bryson was the most amazing person I spoke with at PestBear. HE HEARD ME, and HE LISTENED even when he thought I was wrong. AND HE WENT BACK AND LOOKED AT THE ISSUE AGAIN!!! I gave them 4 stars because their customer service and corporate really needs to be revamped & improved, and I am waiting for my check :-).
I was going to change companies, but as long as I get my check, my tech remains the same, AND I come across people like Bryson, I am keeping them. As I mentioned before, I never had a problem with their service. Now waiting for the check....

Your Technician Tracey did a commendable treatment to my lawn which was in a bad state covered with weeds. I was amazed to see the transformation after one week.

I appreciated so much from our first encounter with this company. I like how you are able to speak to a representative instead of a computer. Amanda was very helpful. Leonard, our technician was on time, very courteous and professional. And, the next day I saw results from the spraying out in the garage! Florida palmetto bugs are huge! Highly recommend this company!

My experience was great adein was the best solving the problem but i put boxes around my house and trying to get ahold of them the number i call said voicemail full. So hope u see this message and get back to me.

They have been trying for months to do wrongful charges to my CC. I have sent them several notices requesting to stop.
They keep trying to charge my CC.

After reading other reviews I realized that I am not the only one facing this type of situation.

The worst company ever, went to my house without my permission to do a service, I cancel it before that because they can’t accommodated my schedule. Awful customer service starting from managers to customers service agents, and technicians, I guess they don’t communicate in between. They keep calling me for collecting my money.
Bad customer service and overall I don’t recommend to anyone.

I never write reviews but maybe I can help someone out who is contemplating this service. Save your money, this company had billing issues, we saw no improvement in lawn and when I called to cancel, they were rude.

I really appreciate Rodney taking the time to answer questions, give advice and just his overall friendliness and customer service. He was thorough and exemplified true customer service! Thank you!!!!!!!!!!

Terrible Service and Billing Issues

I had an extremely disappointing experience with this company. I was charged for a liquid aeration service that was never even performed. Their own rep, Scott Weaver, came to my home and admitted the job wasn’t done and told me there would be no charge. Yet, I still received a bill.

On the following visit, I watched through my security cameras as the technician sprayed only the easiest parts of my lawn — completely skipping the areas that actually needed treatment the most. This kind of poor service and lack of attention is exactly why I canceled.

The communication was awful, the service was sloppy, and I was billed for work that was either never done or done poorly. I’ve requested my account be corrected, and if they continue billing me, I’ll be reporting them to the Better Business Bureau and the Florida Department of Agriculture and Consumer Services.

Avoid this company. They do not stand behind their work.