Landscaping reviews in Orlando, Florida

Worst lawn company out there. I have never seen my lawn get a lot worse with weeds growing out of control after I started with them. I stopped paying them but they went after me for contractual agreement for payment even though they were completely useless so I just paid and canceled the service immediately.

***I also had sod installed by them, and just like other reviews, they installed sod that was yellow and dying to the extent they had to come out twice to put "special treatment" and I had to water them every night for 2 months straight to get them to survive and green up. Their excuse was that my sprinklers were not watering enough even tho i followed their exact instructions. I have pictures showing the sod the day they were installed in addition to that there was areas with missing sod pieces they did not fill for some reason, not sure if they ran out but till today they have not filled the missing pieces even though they happily took full payment. Do not even bother hiring them! They do not care about their customers as they're a big company. You will just be an account number with a card on file.

I've had Massey provide landscape services for the past 6 months + Aeration and it's made no difference to my lawn. I even paid for the expensive GreenUp Soil Conditioning ($1200) and it worked on 1/3 of the lawn, so now my lawn is growing unevenly.
How do I know its made no difference? I have pictures from a year ago and they look identical with the exception of a few patches where the grass is green. I met with the service manager after 45 days and they asked me to wait 90. At 90 days, I called again, left a message with no return. After cancelling, they still showed up a month later.

Customer service is horrendous but they're quick to take your money. I've left messages for their employees with no call back since I've cancelled. I've requested the receptionist to have them call me, nothing. As a last resort, I knew my review would elicit a response and finally the GM call me. In his eyes, bad reviews and me having such a hard time for someone to call me back didn't bother him. He thought they were doing a great job!

Save yourself the headache if you live in Central Florida and go with another provider like Bioganics.

Recently there was turnover in the person doing my Masey lawn care. A person arrived today named Andre. He was the most courteous person who spent time explaining the treatment he was performing today. Really nice to have that personal touch and competency.

I've been using their service for years. But have had to call them out many times as my lawn and shrubs struggled. After evaluations, promises were made but nothing ever changed. Recently I requested to cancel my service. Instead they connected me to someone who said they would come out again to evaluate the issues. No one ever came out. They took me off the schedule so I've had no service since. Now I'm still waiting for a partial refund from the paid up front annual service. They seem to be in no hurry. Disappointed with this company and I cannot recommend them.

Their drivers are awful . If they drive like they "care" make this a hard pass and be careful on the road with them. They won't signal and merge into you without a "care".

Great buisness

Reliable, knowledgeable, not cheap

Excellent service.
Jim King
Winterset Condos

Excellent services

I've been very happy with the results since I've started!

No solutions only reasons/explanations for problems. Don't waste your money

They never let me down, thank you Jeff! My home is always taken care of.

Miss use of equipment has has destroy decent size patches of grass twice hence why the no longer service my yard.

Very good service and good communication. Happy so far compared to other businesses do not even do anything and charge you. I know the cameras do not lie.

Terrible experience. Would not recommend whatsoever. The lady on the phone is incredibly impolite and their services were not sufficient for our lawn for over a year.

Very punctual and professional company. Knowledgeable in all things lawn and plant care. Very personal company, treated me like family! Would recommend!

Hired them to take care of weeds, 1 year later weeds are still there in the yard. They also mess up their billing every month. Never using them again.

Couldn't recommend less - company will take your money for years and blame you constantly for failures in the lawn.

Accounting dept is also completely inept.

So far, so good!! They keep my neighbors lawn looking great. Ryan is the tech and he’s super cool, man! Explained everything and super knowledgeable! Highly recommend

They were fine up until this past year, I provide a lawn service for 32 accounts and quality first maintains 24 of my 32,,, My yards have never looked worse in the 19 years that I have been doing them,, I get nothing but excuses from them that I'm mowing too short when all my mowers are set on 4-in minimum, All of my yards are overtaken with weeds and fungus,, It's a shame because I referred this company to my clients 6 years ago, And now they've gone completely downhill,, I literally had a verbal argument with the technician this afternoon when he showed up to spray the yard and I sat there and watched him in my truck, He walked over part of the yard and sprayed for 10 minutes and got in his truck and tried to leave before I stopped him and told him there is no way you sprayed this entire yard with a backpack sprayer in 10 minutes,, He proceeded to argue with me once again saying the infestation of weeds was because the irrigation was down for a month,,, 😂 yeah right We live in Central Florida we get an inch or two every day, run from this company!!!

I set up a time for Sean to come out and take a look at our yard. He was late so I texted him. He didn't answer. I called him a bit later and he said he was having truck issues and wouldn't be able to make it and rescheduled for the next day. At our appointed time the next day he was not here so I texted him, asking when he would be here. His response was, "I'm in East Orlando and have bigger projects then yours." So no, I won't be using him and would not recommend using him.